- VIC, Bendigo
- Verified customer
I chose a mattress at SNOOZE Bendigo. Paid $499 and was told mattress had to be ordered and 2 weeks to delivery. 2 weeks later I was told delivery would be next day. On the day I was called and told, "Sorry, we accidentally sold your mattress", another two weeks to wait. Cancelled the order and asked for refund.
Sorry SNOOZE, Victoria is awash in mattress shops only too willing to please.
Great customer service
Had great help and assistance the moment I walked in.
I was given a great sale price on the product I admired.
Thank you so much Angela for your amazing customer service.
Love your work!
Exceptional Customer Service
Highly recommend Lorraine at Snooze in Bendigo. She was so helpful, knowledgeable and really made time to help us make the right purchase to suit our needs.
Angela from the Bendigo store was outstanding and so helpful during the purchase of my new bed. So much so that I doubled my order and phoned the manager to express my delight with her patience, product knowledge and politeness. Angela, you're an asset to Snooze and the people of Bendigo. Thank you.
Just bought a myside mattress from Bendigo. Luke was very helpful and courteous. As a gay couple buying an intimate purchase can be daughting experience filled with doubts that you might be treat differently, Luke made the experience easy! Great store!
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