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Snooze WA, O'Connor

Snooze WA, O'Connor

4.0 from 5 reviews

Reviews

4.0

5 reviews
5
(3)
4
(1)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.0 (1)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (0) · No (1)
  • Customer Service
    3.0 (2)
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BridgetAnn F.

BridgetAnn F.Perth, WA

Customer Service: patient, knowledgeable, friendly, has the customers best interest.

published

ok, so I admit I haven't recieved my mattress yet - However, I felt a strong need to give a review today on the WA O'Connors store. I've just left (probably 2 hours ago) and my god - the owner and beautiful floor member Aman are not only genuine lovely people with such warmth about them but exceptionally informative and knowledgeable. They gave me heaps of time!! (very patient lol) , and honestly want the best end result for the customer - not for themselves! It was an absolute pleasure coming into the store today. I was also handed a bottle of Aussie water - it's the little things x :) Thank you. Mattress review coming soon! (I promise) Kind regards Bridget

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWA O'Connor Store
See all answers
1 comment
Snooze
SnoozeSnooze
Customer

CustomerPerth, WA

  • 2 reviews

Disappointed with customer service but happy with product

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationJoondalup, Western Australia
See all answers
1 comment
Snooze
SnoozeSnooze
Janine

JaninePerth, WA

  • 3 reviews
  • 2 likes

ECELLENT SERVICE AND PRODUCT

published

I visited Snooze O'Connor WA after procrastinating about getting a new mattress for some months. The Sales person Bianca, went above and beyond to make my visit easy. Her product knowledge was exceptional and her customer service skills were exemplary. I recommended Snooze to a friend who purchased two mattresses and was equally impressed... Good job!

Shop LocationWA, O'Connor
1 comment
Snooze
SnoozeSnooze

Hi Janine, thanks for taking the time to leave your review. We will be sure to pass your feedback on to Bianca and the team at O'Connor. Thanks for the recommendation too. Regards, Snooze

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Third time unlucky?

published
Shop LocationWA, O'Connor
1 comment
Snooze
SnoozeSnooze

Hi Witchgenes, thank you for contacting us and taking the time to provide feedback. Please email enquiries@snooze.com.au with your contact details and the team at the store will be able to address your concerns. Regards, Snooze.

Steve81

Steve81South Lake

Great Service

published
Shop LocationWA, O'Connor
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