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Snowys Outdoors Physical store

Snowys Outdoors Physical store

4.8 from 90 reviews · View Statistics
See the Best Camping Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.8
90 reviews
  • Product Quality
    3.4 (5)
  • Return Claim MadeYes (1) · No (4)
  • Customer Service
    3.4 (5)
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Reviewer Photos & Videos

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wangchun8708
wangchun8708Metropolitan Adelaide, SA

Low quality Oztrail shade awning and Poor customer experience

published
Product Quality
Customer Service
Snowys Outdoors
Snowys O.Snowys Outdoors

Let me follow this up for you, wangchun8707, I do apologise for the hassle. I'll post updates here. ~ Ben

Snowys Outdoors
Snowys O.Snowys Outdoors
wangchun8708
wangchun8708
Felix
FelixMetropolitan Adelaide, SA
  • 2 reviews

Water Bladder let me down

published

Hi, purchased a 6 Ltr Sea to Summit water bladder which lasted 6 days on a hike before leaking. Returned to Snowies who examined & refused an exchange as they classified it being punctured by a sharp object which warranty will not cover. $50 badly spent. Disappointed in the product ,& customer service.

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Product Quality
Customer Service
Snowys Outdoors
Snowys O.Snowys Outdoors
Snowys Outdoors
Snowys O.Snowys Outdoors

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Steve Barratt
Steve BarrattSydney Surrounds, NSW
  • 2 reviews

Excellent sums it up

published

This is just a big Thank You to Jarrod in your Queensland Shop, he went over the top to get our item down to us as quickly as possible, he was a pleasure to deal with and in the future we will be looking to Snowys for our next purchase, Thanks again Jarrod - Steve Blue Mountains NSW

Product Quality
Customer Service
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your feedback, Steve, we really appreciate it. I'll be sure to share this with Jarrod and the team up there in sunny Queensland. Happy camping! ~ Ben

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Mark
MarkMetropolitan Adelaide, SA
  • 2 reviews

Awesome service & staff

published

I found these guys really know their stuff.
Called up - nothing too much trouble - I never felt rushed to get off the phone until all my questions were answered.
Put some gear on hold for me to collect prior to a trip I was making a few days later.
The products I purchased were exactly as I was told & not only did the trick, but made my trip more enjoyable.
Well done Snowys

Product Quality
Customer Service
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm glad we made your shopping trip enjoyable, Mark, and it's great to know you had a good trip. Thanks for your review.
Happy Camping! ~ Ben

Amazing service

published

I bought some pegs recently and was amazed by the service received from a staff member named Keeta. Super friendly and really helpful with my purchase. This made for an overall amazing experience. I will be telling my family and friends and I’ll be heading back there as soon as I can!

Product Quality
Customer Service
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your review, Henri and thanks too for spreading the word. I'll make sure Keeta receives your feedback, and we look forward to seeing you again soon. ~ Ben

Nagesh
NageshMelbourne

God only knows where my parcel is and when it gets delivered.....

published
Snowys Outdoors
Snowys O.Snowys Outdoors
Ang
AngOcean Shores

Great to know you are there when I need good gear.

published

Snowys has a great range of quality outdoor gear at very reasonable prices. Service is tops. Fast delivery of goods the way I like it. I live in a rural area & know I can get most of my needs from snowys.

Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Ang, it's great to have you as a customer. Happy Camping! ~ Ben

traveller356
traveller356AU
  • 8 reviews
  • 7 likes

WOW, quick delivery.

published

Ordered goods online and they were delivered to suburban Melbourne from Adelaide in under 24 hours.
Also needed to speak to staff via phone and the staff member was very obliging and friendly.
"Snowys" will be on my go to list when needing products they carry. Thank you.

Snowys Outdoors
Snowys O.Snowys Outdoors

I'm stoked that your order arrived so quickly, traveller365. Thanks for the five stars. ~ Ben

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Rednbluedawgs
RednbluedawgsWide Bay-Burnett, QLD

Credit where credit due

published

Thanks for the super fast shipping and the person that packed it did a sensational job of making sure it arrived without damage.

Snowys Outdoors
Snowys O.Snowys Outdoors

You're more than welcome, Rednbluedawgs. Thanks for shopping at Snowys! ~ Ben

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No delivery fee and arrived within 2 days

published

Great service. Ordered the oztrail double Luna camp chair . On sale. No delivery fee and here within 2 days. Kids love it!!

Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Nic.H. Happy Camping! ~ Ben

Great service

published

2nd time iv used snowys same result both times superfast delivery excellent service great products will use again thank you

Snowys Outdoors
Snowys O.Snowys Outdoors

We look forward to hearing from you again, Michael. Happy Camping! ~ Ben

Excellent service

published

This is my second time shopping at Snowys and on both occasions were excellent. Great products and fast shipping. No hesitation in shopping again.

Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks, Wazza. Enjoy using your new gear. ~ Ben

yvonne
yvonneadelaide
  • 2 reviews
  • 1 like

Unbelievable fantastic company.

published

I just made my first purchase from this company and I cannot believe how good the service was. The range of products were great and the item I wanted was cheaper than anywhere else that I had looked. It was a top brand as well. The products were well packed and I cannot get over how fast they arrived and I live in a rural area.
I will definitely be back.

Snowys Outdoors
Snowys O.Snowys Outdoors

I'm glad you're impressed with your first Snowys experience, Yvonne, we look forward to hearing from you again. ~ Ben

Bec
BecAlbany

Great store!

published

My tent came quickly and was a fantastic price. Thanks Snowys I can't wait to set it up and try it out

Snowys Outdoors
Snowys O.Snowys Outdoors

Enjoy your next camping trip, Bec. Thanks for sharing your Snowys experience. ~ Ben

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0.0
(1,234)

Excellent business to purchase from

published

Prices are competitive, purchase was easy and delivery was prompt. We can only recommend them for the excellent service provided.

Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your recommendations, First time camper, enjoy using your new gear. ~ Ben

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