I bought some pegs recently and was amazed by the service received from a staff member named Keeta. Super friendly and really helpful with my purchase. This made for an overall amazing experience. I will be telling my family and friends and I’ll be heading back there as soon as I can!
- Verified customer
God only knows where my parcel is and when it gets delivered.....
I've placed my order with Snowys on 18/01/2019 hoping I will get my order delivered before 25th Jan so that I can happily go for a camping on long weekend: I got Snowys packaged my order and sent for dispatch on the same day however my package got split into 2 and got one part delivered on 22nd of Jan but other part (Tent) was not yet delivered (30th Jan). 1. I had to rent a tent for $40 a day for 3 nights and paid $120 to continue with my camping plan so that I dont lose my all other bookings and 2. I never get an update or commitment on deliv...ery date: I had multiple calls with Gen (Snowys) where I honestly have to tell that she tried her best to reach out to Toll to get me a status and I personally had reached out to Toll and they have a crap delivery service: They neither tell me what the status not can provide a status where my parcel is. Gen tells me that Toll were not able to track my parcel and dont know where it is in their warehouse: Now I reached out to Snowys and they tells me they can't reimburse my money until they gets an update from Toll...and Toll doesn't know where my parcel is and how and then they will come back: Why the heck is this my problem? Snowys should have better process and management of Toll as their delivery partner? Don't they? Why are you making customers accountable for your poor processes and delivery vendor management??
WOW, quick delivery.
Ordered goods online and they were delivered to suburban Melbourne from Adelaide in under 24 hours.
Also needed to speak to staff via phone and the staff member was very obliging and friendly.
"Snowys" will be on my go to list when needing products they carry. Thank you.
Unbelievable fantastic company.
I just made my first purchase from this company and I cannot believe how good the service was. The range of products were great and the item I wanted was cheaper than anywhere else that I had looked. It was a top brand as well. The products were well packed and I cannot get over how fast they arrived and I live in a rural area.
I will definitely be back.
Wonderful service and fast delivery!
I am so pleased with the level of customer service and product quality. Excellent service from ordering to delivery, even speeding up part of my order to make sure I got it when I needed it. Delivery company was also great and followed instructions left in order. Will definitely be ordering all our camping gear from Snowys from now on!
RV5 awning connector
Couldn't source one in WA so gave Snowys a try, Great price and amazed at the delivery time to WA from SA.
Ordered on a Sunday and received Tuesday morning. Normally wait at least a week for eastern states freight.
Cannot fault the service i received, great work guys.
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