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Snowys Outdoors

Snowys Outdoors (page 3 of 29)

Online store, Physical store
4.8 from 578 reviews

Reviews

4.8

578 reviews
5
(536)
4
(6)
3
(7)
2
(6)
1
(23)
  • Product Quality
    4.8 (124)
  • Return Claim MadeYes (12) · No (132)
  • Shipping
    4.7 (99)
  • Customer Service
    5.0 (2)
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Sharps

SharpsBrisbane

  • 6 reviews

Missing item

published

I purchased 4 items from here and 5 arrived. I wasn’t advised in anyway that they had run out of stock they sent 4 assuming I wouldn’t notice. Never again.

5 comments
Snowys Outdoors
Snowys O.Snowys Outdoors
Sharps
Sharps
Snowys Outdoors
Snowys O.Snowys Outdoors

my best friend loved it

published

Bought one for myself and one for my best friends birthday. We both love them. Very comfy, easy to get out of
not low, and love the compartments and colour. Only this missing is a little nibblies fold out tray but hey that's just wanting the perfect chair, and next day delivery is awesome. Only negative is I had to get it delivered to an address on mainland as i live on Straddie. Thank Guys

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors
Damien W.

Damien W.Metropolitan Adelaide, SA

Speedy delivery

published

I ordered a Coleman beach chair online yesterday and it was delivered to my Adelaide address within 24 hours as promised. I've had great service from these folks. Well done team!

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Damien. Happy Camping! ~ Ben

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Mark

MarkMetropolitan Adelaide, SA

  • 2 reviews

Awesome service & staff

published

I found these guys really know their stuff.
Called up - nothing too much trouble - I never felt rushed to get off the phone until all my questions were answered.
Put some gear on hold for me to collect prior to a trip I was making a few days later.
The products I purchased were exactly as I was told & not only did the trick, but made my trip more enjoyable.
Well done Snowys

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm glad we made your shopping trip enjoyable, Mark, and it's great to know you had a good trip. Thanks for your review.
Happy Camping! ~ Ben

Jo Jo

Jo Jo

  • 2 reviews

Thank you Snowy’s for your help and understanding...

published

Thank you to the Snowy’s team for providing a store credit on my return of hiking boots that were too small. I appreciate the acknowledgment of my prior phone calls, concerning larger boot sizes, before I placed my initial order. Finding larger sizes in women’s boots is an ongoing dilemma for many tall women.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your feedback, Jo Jo, I'm glad we were able to sort things out for you in the end. ~ Ben

Alison D.

Alison D.Sydney, NSW

Excellent service

published

I've used Snowy's quite a few times and each time service has been excellent. Goods are always shipped quickly. And the videos on the site are really helpful in working out what tent suits you best. Snowy's has become my favourite camping and outdoors store.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

It's great to hear from a repeat customer, Alison, we really appreciate your feedback. Happy Camping! ~ Ben

Pam

PamNorth Queensland, QLD

  • 2 reviews
  • 1 like

customer service

published

As we live remote, I asked that my order be sent with australia post (being the only ones that deliver to our address). I did receive a promt phone call which was great but the sales lady said that as they do not use australia post, I could either cancel my order, or proceed with courier knowing that they will not deliver (might need to collect 200km away). There was no offering any other alternative. I thought that supporting Australian business, there may have been some compromise/ better service. I would have been happy to pay extra for someone to run down the road and post.

2 comments
Pam
Pam

The sales lady did follow up and send a prompt response as to where my parcel will now be deilvered. Now only 70km away. At least I am kept informed which is good.

Snowys Outdoors
Snowys O.Snowys Outdoors
polly

pollyMid North Coast, NSW

Brilliant service

published

I ordered from Snowys on Friday afternoon and it arrived Monday morning!
Wow! We've ordered several times from Snowy and the service and speedy delivery has been the same every time. It's the very best online shop, and I've tried a few! ; )

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Polly, enjoy using your new gear. ~ Ben

Trinh H.

Trinh H.Sydney Surrounds, NSW

Excellent customer service and quality products

published

I just came back from Japan and needed to clean my winter gears. With the great pricing and quality product, I loved it. The service was surprisingly responsive and prompt. You guys did a great job and took it to another level. It will be my go-to place. Thanks!

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your kind words, Trinh. I hope you enjoyed your trip to Japan. ~ Ben

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Fantastic

published

Was surprised to receive my parcel today in mail. Ordered Monday night turned up in Southern western Australia today Thank you great service. Will definitely shop with show us again

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Ashley. Enjoy using your new gear. ~ Ben

Michelle

MichellePerth

  • 4 reviews
  • 2 likes

I love Snowys!

published

I rarely leave reviews but I have to say... Snowys are fantastic! Great prices, quick shipping and excellent customer service. They're my favourite online store for anything related to outdoors.
Thanks Snowys.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Michelle. Happy Camping ~ Ben

Marty

MartySydney, NSW

  • 2 reviews
  • 1 like

Excellent Product

published

I have purchased cats iron pot 9q , when received i was very happy with well done recommend to everyone.
I am looking forward to purchase some more of they product in future.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Marty. Enjoy cooking in your new camp oven. ~ Ben

Susan S.

Susan S.South-Eastern Region, NSW

Snowy is the best

published

Very easy to use website, excellent service and fast courier to a rural area. Excellent products and communication. Great value. Thank you very much - fantastic prices very helpful. Rate highly

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Susan, we really do appreciate it. Happy Camping! ~ Ben

Geoff M.

Geoff M.Sydney, NSW

Fast delivery and awesome pricing, highly recommend.

published

Snowys products have accurate descriptions, helpful hints, and great recommendations.

Fast delivery and helpful staff make this company a pleasure to deal with.

Definitely recommend Snowys to everyone, would give a 10 star rating if i could

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your glowing feedback, Geoff, we really do appreciate it. Enjoy using your new gear. ~ Ben

Robyn

RobynCentral West, NSW

Avanti insulated wine tumbler and bottle purchase

published

Very happy with purchase, postage and delivery very good, arrived at my door within a week including long weekend, very good service would highly recommend, will probably use Snowys for future purchases of this kind, would recommend!!! AAA+

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the positive review, Robyn, enjoy using your new gear. ~ Ben

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Jude

JudeMetropolitan Adelaide, SA

Fantastic Quick Service

published

I think this is the best online store I have shopped with. I ordered a sleeping bag on late Wednesday afternoon and received it lunchtime Friday and free postage because it was over $69. Would recommend them to anyone.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for passing on your recommendations, Jude. Happy Camping! ~ Ben

Jess

Jess

  • 6 reviews
  • 6 likes

5/5 Customer service

published

There was an issue with my 2 day delivery (5+ business days and still waiting) - it did not arrive before I left, but I was able to have it redirected to sender and Snowys refunded it with zero hassle. Will not hesitate to order from them again and highly recommend

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors
Wes

WesMetropolitan Adelaide, SA

Fantastic service

published

Everything about this transaction was excellent. They had the product I needed, which I could not get anywhere else. The staff were really friendly and helpful, communication was timely and clear and delivery was very quick. I would recommend them to anyone

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Cheers, Wes! Thanks for giving us a crack.

Laine :)

RCHAL

RCHALSouth East Queensland, QLD

  • 2 reviews

Great prices, great delivery time !!!

published

I wish all online shops would be this fast and professional. I ordered on a Sunday evening and the delivery was here by Tuesday morning. Fantastic prices is just a nice side effect too

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks, Rchal! Such a nice message to read to start the day.
Laine :)

Super quick delivery

published

Fantastic delivery by the team at Snowys. Ordered a few ski related items on Monday afternoon and it arrived to me in North Sydney before lunch the next day. Great service team - keep it up!!

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for posting such a nice review, Mjllukin! Enjoy the snow.
Laine :)

Page 3 of 29
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Questions & Answers

Wendy M

Wendy Masked

Online store

I was about to puchase an OZtrail deluxe chair and on the first screen it stated free delivery to my address in Wandina, Western Australia, but on a later screen it said free delivery is not available. Can you explain please.

2 answers
tai p.
tai p.

I have a feeling that there is a price limit of $49 before items are shipped for free. Hope this helps

Snowys Outdoors
Snowys O.Snowys Outdoors

Apologies for the late reply here, Wendy.
We have a $49.00 threshold for free delivery, I can't explain exactly what you saw without knowing just which screens you encountered, I've had a look over our text surrounding this product and can't see where the free delivery text could have been pulled from sorry.
I apologise for the confusion.
~ Ben

Angela d.

Angela d.asked

Online store

Keen targhee men’s trainer

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm not sure what you are seeking sorry Angela, let us know if we can help with anything. ~ Ben

glen p.

glen p.asked

Online store

average price of the 95 lt fridge/freezer

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

It depends on which one you are referring to, Glen, but the 95L fridges range from about $1300 up to around $1900. ~ Ben

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