Reviewer Photos & Videos
Good prices & excellent service
Have made purchases from Snowys each 3 or 4 months over the past 5 years - every order has been excellently executed. Recently ordered on Sunday night & the parcel was delivered to Newcastle by mid-day Tuesday. They also excel in communicting with their customer.
Have just received and tried our new Campfire 6 cup coffee percolator. Ordered on the weekend and the delivery was received in two working days as advertised. It is an excellent product and makes a great brew. Thank's Snowy's for making the whole process so easy from start to finish.
Running Hydration vest
I would give them 6 stars if I could.
I ordered a running vest through Snowys online store and It was delivered 9 am the next day.
Fantastic service, super fast and the price was the best online by a mile :)
Super Fast and Fantastic Customer Service
I don't normally leave reviews for places but these guys blew me away. We've ordered a few things from their store now, both of which have arrived the next day! Customer service is fantastic and so are the products. Will definitely be my go-to camping store.
It was easy to find what I wanted via Snowy's online store. Really happy with the product and price, and it was delivered promptly. Well done!
Will be shopping with them again for sure.
Great service and speedy delivery
The backpacks we ordered were delivered within two days of having ordered them, we are very happy with the service and delighted with our packs and can't wait until the time when we can get out and do some long walks with them. Would absolutely shop online with Snowy's again, thanks Jarod for the great service.
Actik Core Headlamp Black 450 Lumen -Outstanding Staff Service
Jenn at Snowys was exceptionally helpful. She searched the two stores for the item and called me back to tell me availability. Jenn was friendly on the phone and was a pleasure to speak to. Furthermore, the parcel was dispatched as quickly as possible. It's obvious from my experience that Snowys select their staff carefully, and only choose those that are friendly, capable and efficient in their jobs. Thank you. I most definitely will use Snowys again and highly recommend the online store.
Purchased Darche swag/bag/sleeping bag from Snowy’s in Brendale QLD online, great service arrived within the 2 days, happy with products received, answered my queries I had in prompt time, they saved me at least $300 on all the camping gear if I’d bought in Sydney.
- Online store
- Verified customer
First Class Service
I purchased a few items from their online store and was really impressed by the communication and speed in which they organised everything.
Their website was clear, simple and easily readable. I found it clear to navigate and find what I wanted.
Deeply impressed by their service and they will be a firm favourite for company purchases here on in.
Well done Snowys on achieving such a great level of customer service.
I purchased 4 items from here and 5 arrived. I wasn’t advised in anyway that they had run out of stock they sent 4 assuming I wouldn’t notice. Never again.
my best friend loved it
Bought one for myself and one for my best friends birthday. We both love them. Very comfy, easy to get out of
not low, and love the compartments and colour. Only this missing is a little nibblies fold out tray but hey that's just wanting the perfect chair, and next day delivery is awesome. Only negative is I had to get it delivered to an address on mainland as i live on Straddie. Thank Guys
Awesome service & staff
I found these guys really know their stuff.
Called up - nothing too much trouble - I never felt rushed to get off the phone until all my questions were answered.
Put some gear on hold for me to collect prior to a trip I was making a few days later.
The products I purchased were exactly as I was told & not only did the trick, but made my trip more enjoyable.
Well done Snowys
I've used Snowy's quite a few times and each time service has been excellent. Goods are always shipped quickly. And the videos on the site are really helpful in working out what tent suits you best. Snowy's has become my favourite camping and outdoors store.
Excellent customer service and quality products
I just came back from Japan and needed to clean my winter gears. With the great pricing and quality product, I loved it. The service was surprisingly responsive and prompt. You guys did a great job and took it to another level. It will be my go-to place. Thanks!
Was surprised to receive my parcel today in mail. Ordered Monday night turned up in Southern western Australia today Thank you great service. Will definitely shop with show us again
I love Snowys!
I rarely leave reviews but I have to say... Snowys are fantastic! Great prices, quick shipping and excellent customer service. They're my favourite online store for anything related to outdoors.
Snowy is the best
Very easy to use website, excellent service and fast courier to a rural area. Excellent products and communication. Great value. Thank you very much - fantastic prices very helpful. Rate highly
Fast delivery and awesome pricing, highly recommend.
Snowys products have accurate descriptions, helpful hints, and great recommendations.
Fast delivery and helpful staff make this company a pleasure to deal with.
Definitely recommend Snowys to everyone, would give a 10 star rating if i could
Avanti insulated wine tumbler and bottle purchase
Very happy with purchase, postage and delivery very good, arrived at my door within a week including long weekend, very good service would highly recommend, will probably use Snowys for future purchases of this kind, would recommend!!! AAA+
Fantastic Quick Service
I think this is the best online store I have shopped with. I ordered a sleeping bag on late Wednesday afternoon and received it lunchtime Friday and free postage because it was over $69. Would recommend them to anyone.
Questions & Answers
I was about to puchase an OZtrail deluxe chair and on the first screen it stated free delivery to my address in Wandina, Western Australia, but on a later screen it said free delivery is not available. Can you explain please.
I have a feeling that there is a price limit of $49 before items are shipped for free. Hope this helps
Snowys O.Snowys Outdoors
Apologies for the late reply here, Wendy.
We have a $49.00 threshold for free delivery, I can't explain exactly what you saw without knowing just which screens you encountered, I've had a look over our text surrounding this product and can't see where the free delivery text could have been pulled from sorry.
I apologise for the confusion.
Keen targhee men’s trainer
Snowys O.Snowys Outdoors
I'm not sure what you are seeking sorry Angela, let us know if we can help with anything. ~ Ben
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