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Snowys Outdoors

Snowys Outdoors (page 4 of 30)

Online store, Physical store
4.8 from 582 reviews

Reviews

4.8

582 reviews
5
(540)
4
(6)
3
(7)
2
(6)
1
(23)
  • Product Quality
    4.8 (128)
  • Return Claim MadeYes (12) · No (136)
  • Shipping
    4.7 (103)
  • Customer Service
    5.0 (2)
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Jess

Jess

  • 6 reviews
  • 6 likes

5/5 Customer service

published

There was an issue with my 2 day delivery (5+ business days and still waiting) - it did not arrive before I left, but I was able to have it redirected to sender and Snowys refunded it with zero hassle. Will not hesitate to order from them again and highly recommend

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors
Wes

WesMetropolitan Adelaide, SA

Fantastic service

published

Everything about this transaction was excellent. They had the product I needed, which I could not get anywhere else. The staff were really friendly and helpful, communication was timely and clear and delivery was very quick. I would recommend them to anyone

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Cheers, Wes! Thanks for giving us a crack.

Laine :)

RCHAL

RCHALSouth East Queensland, QLD

  • 2 reviews

Great prices, great delivery time !!!

published

I wish all online shops would be this fast and professional. I ordered on a Sunday evening and the delivery was here by Tuesday morning. Fantastic prices is just a nice side effect too

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks, Rchal! Such a nice message to read to start the day.
Laine :)

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Super quick delivery

published

Fantastic delivery by the team at Snowys. Ordered a few ski related items on Monday afternoon and it arrived to me in North Sydney before lunch the next day. Great service team - keep it up!!

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for posting such a nice review, Mjllukin! Enjoy the snow.
Laine :)

Art Vandalay

Art VandalayCentral Highlands and Goldfields, VIC

  • 4 reviews
  • 3 likes

Good online store- they use Toll IPEC which is a nightmare.

published
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors
Alexandra

AlexandraIllawarra, NSW

Wow, delivery was so quick

published

Bought a concert chair, I already have 2 in our house and was in need of 1 more for this weekend. Took a chance that I'd get it before the weekend as they are the best chairs. Thanks for not letting me down.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for sharing your Snowys experience, Alexandra. Have a great weekend. ~ Ben

Sean

SeanGreater Melbourne (Metropolitan), VIC

  • 20 reviews
  • 43 likes

Ordered book. Never got it. Toll screwed up. Snowys refuse to refund.

published

Toll didnt deliver after insisted my house is a business address. It's not. Snowys rep took Toll's side. Asked me if I was sure my house isnt a business. Second 'delivery attempt' - Toll claim they delivered. They never did. Snowys refuse to refund. $32 down the drain. What did you think Snowys? Did you think I was lying? To try and steal $32? Peasant stuff. Poor business practice. $32 has earnt you guys negative reviews. Cheers

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Brilliance

published

From ease of navigating the online store to checkout, payment, super fast shipping to rural address great communication and the best packaging i have ever seen. In one word Brilliance!

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Tim. Happy Camping! ~ Ben

Awesome Service!!

published

Ordered online without any problem, so simple and easy. Very quick delivery right to my door even though I live on a rural property. Will certainly be buying from Snowys Outdoors again. Thanks for your great service.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

We look forward to hearing from you again, Joanne. Happy Camping! ~ Ben

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All round all good

published

Placed an order just before Christmas. Received the order today, happy with that considering Christmas closures. Product was suitably packaged, and was just what I expected the order to be. Great customer service, great products, will be using them again in the future. Great work Snowy's

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Rebecca. I hope your 2020 is full of adventure! ~ Ben

Michael W.

Michael W.South East Queensland, QLD

Great Service and Quick

published

Online purchase was very easy and the products ordered arrived within 3 days. The items were exactly as advertised. Very happy. Will definitely be back when in need of more outdoor gear. Thanks.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Michael. Enjoy using your new gear and have a fantastic Christmas. ~ Ben

J O.

J O.Greater Melbourne (Metropolitan), VIC

Fastest delivery ever !!!

published

I needed a sleeping bag urgent, spoke to a lovelly lady and explained I am going to patagonia on the 28th of december (it was the19th)... She told me at this time of the year the delivery might be delayed and said she was going to do her best... Damn she did, I received the sleeping bag next day. Amazing customer service!!!! Thanks a lot !!!! :) juan f. Olhaberry

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm glad we could make this happen quickly for you, Juan, it's a difficult time of year to manage fast delivery times.
Enjoy your trip to Patagonia. ~ Ben

Mark M.

Mark M.AU

  • 70 reviews
  • 21 likes

Review of Snowys camping site

published

Ordered date 16 of December air Coleman double mattress Order shipped va Toll shipped date 17 of December
Should Receive order on Friday 20 December as all items are delivered to your house va Delivery service Toll IPEC

2 comments
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five start, Muzzi1993, hopefully, everything went smoothly and you have your parcel by now.
Happy Camping! ~ Ben

Mark M.
Mark M.

Should receive it today! I let you know if theres Delays or its Delivered

Les

Les

  • 2 reviews

Great Service & Packed Well!!!

published

Ordered camping cook gear & equipment came well packed & secured with a bonus camping checklist so as to not forget anything........... great job:) Great quality great service would highly recommend this store for all your camping needs:)

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the kudos, Les. Enjoy using all your new gear. ~ Ben

Doreen Petty

Doreen PettyHunter Region, NSW

great service AAAAA

published

fast service and great price on companion heater the heater turn up very fast with free freight keep up the good service,I will be buying from this store again.
bob nelson bay
nsw

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Cheers for the five stars, Doreen (or Bob), it's great to hear your order rolled up so quickly. Have a great Christmas and all the best for 2020.
~ Ben

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Heatherlea

HeatherleaRichmond-Tweed, NSW

  • 3 reviews

Very very happy with Snowys

published

I ordered my tent online one day and received it the very next day. Wow that's what I call great service. The added Thank you card attached to my purchase was a nice touch as well.
Haven't tried my Coleman tent yet but I'm sure it will meet my expectations as I purchased this tent to replace my very old Coleman tent that did the job for many many years. Also can't beat the price. Thank you Snowys.

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thank you, Heatherlea, we really appreciate your feedback.
Happy camping in your new Coleman tent.
~ Ben

The Darley Llama

The Darley LlamaSydney, NSW

  • 6 reviews
  • 1 like

Fast delivery and good price

published

I did my research on self-inflating mattresses and decided on the Thermarest Prolite. Snowy's had it in stock and could deliver quickly. The parcel arrived in 3 days and the mattress was exactly as advertised, actually better. Very happy!

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback, The Darley Llama. Happy hiking with your new mat. ~ Ben

Personal locator beacon

published

I've purchased a few items through snowy's over the years and as always their great range, service, value and prompt delivery is outstanding... Why would you shop anywhere else? Will definitely be back!

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Pete. Happy Camping! ~ Ben

Kristen

KristenBonner 2914, ACT

One of the best shops ever!

published

What a great shop! Snowys are very competitive in pricing, and their delivery times are super quick, oh and they have outstanding customer service! Wouldn't shop anywhere else for our camping gear :)

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your glowing review, Kristen. Happy Camping! ~ Ben

Denise

DenisePerth, WA

Great Service Great Prices

published

Ordered several items all with best pricing. Most delivered in a few days (to WA!) and the last item is on it's way. I have been kept up to date with delivery details all the way.
Great Service - thank you Snowys

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your feedback, Denise. Happy Camping! ~ Ben

Page 4 of 30
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Questions & Answers

Wendy M

Wendy Masked

Online store

I was about to puchase an OZtrail deluxe chair and on the first screen it stated free delivery to my address in Wandina, Western Australia, but on a later screen it said free delivery is not available. Can you explain please.

2 answers
tai p.
tai p.

I have a feeling that there is a price limit of $49 before items are shipped for free. Hope this helps

Snowys Outdoors
Snowys O.Snowys Outdoors

Apologies for the late reply here, Wendy.
We have a $49.00 threshold for free delivery, I can't explain exactly what you saw without knowing just which screens you encountered, I've had a look over our text surrounding this product and can't see where the free delivery text could have been pulled from sorry.
I apologise for the confusion.
~ Ben

Angela d.

Angela d.asked

Online store

Keen targhee men’s trainer

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm not sure what you are seeking sorry Angela, let us know if we can help with anything. ~ Ben

glen p.

glen p.asked

Online store

average price of the 95 lt fridge/freezer

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

It depends on which one you are referring to, Glen, but the 95L fridges range from about $1300 up to around $1900. ~ Ben

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