Reviewer Photos & Videos
Awesome service & staff
I found these guys really know their stuff.
Called up - nothing too much trouble - I never felt rushed to get off the phone until all my questions were answered.
Put some gear on hold for me to collect prior to a trip I was making a few days later.
The products I purchased were exactly as I was told & not only did the trick, but made my trip more enjoyable.
Well done Snowys
Thank you Snowy’s for your help and understanding...
Thank you to the Snowy’s team for providing a store credit on my return of hiking boots that were too small. I appreciate the acknowledgment of my prior phone calls, concerning larger boot sizes, before I placed my initial order. Finding larger sizes in women’s boots is an ongoing dilemma for many tall women.
I've used Snowy's quite a few times and each time service has been excellent. Goods are always shipped quickly. And the videos on the site are really helpful in working out what tent suits you best. Snowy's has become my favourite camping and outdoors store.
As we live remote, I asked that my order be sent with australia post (being the only ones that deliver to our address). I did receive a promt phone call which was great but the sales lady said that as they do not use australia post, I could either cancel my order, or proceed with courier knowing that they will not deliver (might need to collect 200km away). There was no offering any other alternative. I thought that supporting Australian business, there may have been some compromise/ better service. I would have been happy to pay extra for someone to run down the road and post.
I ordered from Snowys on Friday afternoon and it arrived Monday morning!
Wow! We've ordered several times from Snowy and the service and speedy delivery has been the same every time. It's the very best online shop, and I've tried a few! ; )
Excellent customer service and quality products
I just came back from Japan and needed to clean my winter gears. With the great pricing and quality product, I loved it. The service was surprisingly responsive and prompt. You guys did a great job and took it to another level. It will be my go-to place. Thanks!
Was surprised to receive my parcel today in mail. Ordered Monday night turned up in Southern western Australia today Thank you great service. Will definitely shop with show us again
I love Snowys!
I rarely leave reviews but I have to say... Snowys are fantastic! Great prices, quick shipping and excellent customer service. They're my favourite online store for anything related to outdoors.
I have purchased cats iron pot 9q , when received i was very happy with well done recommend to everyone.
I am looking forward to purchase some more of they product in future.
Snowy is the best
Very easy to use website, excellent service and fast courier to a rural area. Excellent products and communication. Great value. Thank you very much - fantastic prices very helpful. Rate highly
Fast delivery and awesome pricing, highly recommend.
Snowys products have accurate descriptions, helpful hints, and great recommendations.
Fast delivery and helpful staff make this company a pleasure to deal with.
Definitely recommend Snowys to everyone, would give a 10 star rating if i could
Avanti insulated wine tumbler and bottle purchase
Very happy with purchase, postage and delivery very good, arrived at my door within a week including long weekend, very good service would highly recommend, will probably use Snowys for future purchases of this kind, would recommend!!! AAA+
Fantastic Quick Service
I think this is the best online store I have shopped with. I ordered a sleeping bag on late Wednesday afternoon and received it lunchtime Friday and free postage because it was over $69. Would recommend them to anyone.
5/5 Customer service
There was an issue with my 2 day delivery (5+ business days and still waiting) - it did not arrive before I left, but I was able to have it redirected to sender and Snowys refunded it with zero hassle. Will not hesitate to order from them again and highly recommend
Everything about this transaction was excellent. They had the product I needed, which I could not get anywhere else. The staff were really friendly and helpful, communication was timely and clear and delivery was very quick. I would recommend them to anyone
- Online store
Great prices, great delivery time !!!
I wish all online shops would be this fast and professional. I ordered on a Sunday evening and the delivery was here by Tuesday morning. Fantastic prices is just a nice side effect too
Super quick delivery
Fantastic delivery by the team at Snowys. Ordered a few ski related items on Monday afternoon and it arrived to me in North Sydney before lunch the next day. Great service team - keep it up!!
Good online store- they use Toll IPEC which is a nightmare.
Nothing against the online store but using toll ipec delivery for a few little items is ridiculous. Especially when they are so difficult to deal with. They attempted to deliver my package when I was home to a side entrance that was not clearly accessible and obviously didn’t knock loud enough, and then left the note that the item is going back to the depot 1.5 hours away. I call them and they say they will deliver tomorrow so be home (again) between 9-5. I tell them to put a note for the driver- go to the front door. Wouldn’t you know it- they...don’t turn up. Another day wasted. Call them and they say Snowys won’t allow the redelivery and I have to go pick up at the depot 1.5 hours away. I understand there would be another cost associated with that but Toll stuffed it up to begin with. I let them know how disappointed i am- and the operator says they can deliver to the local news agency instead. Why didn’t they just do this the first time??? You might think this should be on tolls site- but snowys chooses to go through a crap courier company and need to hold them accountable.
Wow, delivery was so quick
Bought a concert chair, I already have 2 in our house and was in need of 1 more for this weekend. Took a chance that I'd get it before the weekend as they are the best chairs. Thanks for not letting me down.
From ease of navigating the online store to checkout, payment, super fast shipping to rural address great communication and the best packaging i have ever seen. In one word Brilliance!
- Online store
Ordered online without any problem, so simple and easy. Very quick delivery right to my door even though I live on a rural property. Will certainly be buying from Snowys Outdoors again. Thanks for your great service.
All round all good
Placed an order just before Christmas. Received the order today, happy with that considering Christmas closures. Product was suitably packaged, and was just what I expected the order to be. Great customer service, great products, will be using them again in the future. Great work Snowy's
Great Service and Quick
Online purchase was very easy and the products ordered arrived within 3 days. The items were exactly as advertised. Very happy. Will definitely be back when in need of more outdoor gear. Thanks.
Fastest delivery ever !!!
I needed a sleeping bag urgent, spoke to a lovelly lady and explained I am going to patagonia on the 28th of december (it was the19th)... She told me at this time of the year the delivery might be delayed and said she was going to do her best... Damn she did, I received the sleeping bag next day. Amazing customer service!!!! Thanks a lot !!!! :) juan f. Olhaberry
- Online store
Review of Snowys camping site
Ordered date 16 of December air Coleman double mattress Order shipped va Toll shipped date 17 of December
Should Receive order on Friday 20 December as all items are delivered to your house va Delivery service Toll IPEC
Questions & Answers
Greetings. I recently purchase a replacement dimmer for my yellow/white light setup. The new dimmer has got a different yellow connector (key locks)from my previous one and so doesn't connect up with the the 2 light bars through the Y connector piece. Please advise.
I assume you are referring to the Korr Camp Light Kits here Bwana?
If so, then as far as I am aware the fittings have always been the same. If you are still having problems here I'd suggest sending some photos of the fittings to email@example.com, we'll be in a better position to provide advice.
I bought the Coleman eventemp 3 burner stove. I want to use It with normal swap ‘n’ go gas bottle from garage. Do I need an adapter? If so, which type? There are so many to choose from.
Hi Di, assuming you are connecting to the 9Kg Swap and Go bottles which have a POL fitting, you'll you would need is one of these hoses - https://www.snowys.com.au/gas-hose-colemanbomunef-to-pol.
You need to keep the regulator attached to the stove and connect the hose to the regulator, then you can attach the other end of the hose to the gas bottle.
I hope that helps.
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