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Snowys Outdoors
4.7 from 627 reviews · View Statistics
See the Best Camping Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.9 (147)
  • Return Claim MadeYes (8) · No (150)
  • Shipping
    4.9 (122)
  • Customer Service
    5.0 (3)
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Phil h.
Phil h.Perth, WA
  • 4 reviews
  • 1 like

So easy and prices that are hard to beat

published

I've purchased many things through Snowys and only had to return 1 item, they replaced it with no fuss and they were prompt with the delivery turnaround. The price matching is good but I've not been able to find my items cheaper anywhere else so have never had to use it. We recently bought some camp cookware and it was over $50 cheaper through their store than any competitor both online and in local stores. The customer service is like what we had years ago and I'm so glad to see it still exists at Snowys.

Incentivised Review No
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks so much for your positive feedback, Phil. Happy camp cooking! ~ Ben

illi4
illi4Sydney, NSW
  • 12 reviews
  • 8 likes

Quality products at reasonable prices and awesome support

published
Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm so glad we were able to sort this out for you in a reasonable timeframe, illi4, it was such a frustrating scenario.
We appreciate your positive feedback following what must have been a real hassle for you.
Enjoy using your new gear.
~ Ben

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0.0
(1,234)
Jac
JacGreater Melbourne (Inner), VIC

Perfect camping goods store

published

I've bought numerous camping items on many occasions from Snowys in the past 18 months. They're the friendliest, most reliable and helpful store. They have so much helpful advice online, including instructional videos and walkthroughs, reviews and Q&A sections for every item that they sell. They're also available over the phone if you have other questions, and are always friendly, thorough and practical. They have great product knowledge and are not salesy.

Their prices are always competitive, they have a wide range of goods, delivery (Adelaide to Melbourne) is always quick, safe and free, and they're quick and reasonable to fix things if they ever go wrong.

I wish all online shopping was this simple, reliable and straightforward.

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

Wow, thanks for your feedback, Jac, this is just what we set out to deliver to all of our customers, both instore and online. I'm glad your Snowys experience was so positive.
Happy camping with your new gear! ~ Ben

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Quick and easy

published

Only 4 days to Rural Darwin, boom it was here! Amazing. Easy online process. Thank you so much. I bought an MSR 2pot set. Am also surprised by Toll service even calling me later on after leaving a note at the gate. (I ticked to take to depot when nobody is home) Good service that was too. Good choice to use them.

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your review, Kath, and it's nice to know that Toll went over and above for you. Happy adventures. ~ Ben

Tom
Tom
  • 3 reviews

I love shopping at Snowys!

published

High quality gear at great prices and their delivery is lighting fast! I've purchased a number of times now and the experience has been consistent each time.

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback thanks, Tom. Happy camping! ~ Ben

princey83
princey83Hunter Region, NSW

Proper customer service

published

I called the online sales team yesterday to confirm that a product was in stock which they promptly informed me was. I ordered it online and it has just arrived 24 hours later.

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your review, princey83, we are pretty happy with a 24-hour turnaround too. ~ Ben

PALMSYD
PALMSYDsydney
  • 42 reviews
  • 18 likes

Excellent Online service

published

Amazingly fast delivery. Ordering could not be more simple. Both orders I have made with Snowys were posted out on the same day of the order and delivered swiftly. Prices are very competitive, my items were well below or equal to other stores, in addition there were no delivery fees. Very happy with this company and I highly recommend them.

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your glowing review, deedee, I'm glad your Snowys experience was so positive. Happy camping with all your new gear! ~ Ben

Brett
BrettSouth East Queensland, QLD

Snowys are Excellent online retailers

published

How can I give Snowys an 11 out of 10. YES, They are that good. Website is fantastic, images flawless, YouTube videos to assist my decision making was outstanding, checkout seamless, tracking and notifications sent to my inbox. The product was delivered in less than 24 hours. Wow! You'd be a fool to shop for camping goods anywhere else. Thanks Snowys, you have just gained a loyal customer.

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

We really appreciate your positive review, Brett, we look forward to helping with your future camping needs. Cheers. ~ Ben

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(1,234)
Iron
IronSydney
  • 26 reviews
  • 23 likes

took a while, but Snowys' did eventually fix a problem

published

My only experience with Snowys was mixed. I couldn’t get a look at a particular tent anywhere near my place, so relied on their online videos and descriptions, which didn’t work out in practice. The tent was really poor in the wet, something I haven’t had to worry about for years, and should have been made obvious on the website. It took a long time, but Snowys did finally resolve the issue, which was reasonably complicated.

Delivery was impressively fast, even during the holidays, but they do use Toll.

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors
Iron
Iron
Snowys Outdoors
Snowys O.Snowys Outdoors
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Brad H.
Brad H.
  • 4 reviews
  • 1 like

Great service, Price & prompt delivery

published

Obtained advice from the team on the phone. Then ordered online, simple, with delivery to Tasmania within 5 days. Thanks

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

Cheers, Brad! Thanks for giving us a go. Laine

Philthy
PhilthyLeongatha
  • 2 reviews

It’s my go to shop for all camping and cooking equipment

published

The best products with the best price. Free postage and products turn up in matter of days. I have bought everything from snowy’s online. Camp chairs cookers ozpig and accessories to sleeping bags and inflatable mattresses

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for posting such a nice review, Philthy!

Cheers, Laine

Buying online

published

Good prices and very helpful staff. Delivery is unbelievable. I had the boots on my feet in Melbourne 20 hours after placing the order. I cannot speak highly enough of Snowy's. Thanks guys!

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your positive review, xxxx, happy trails in your new boots. ~ Ben

Rick N.
Rick N.Perth, WA
  • 2 reviews

Best sales and support

published

I have bought a range of camping and hiking gear from Snowys over the past three years. They have always been excellent in processing, delivering and handling my queries. On the one occasion where I needed to return something faulty it was dealt with quickly and without dispute. These guys seem to really know the value of customer service.

Shipping
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

We really appreciate your feedback, Rick, thanks for shopping at Snowys. ~ Ben

Shane D
Shane DGreater Melbourne (Outer), VIC
  • 4 reviews
  • 4 likes

Incredible product/ incredible delivery

published

I purchased some walking boots from this company a few days ago. Shocked to see them arrive today (Saturday). Amazing shoes, as good as I’ve ever had. Can’t recommend Snowys high enough.

Product Quality
Shipping
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for passing on your recommendation, Shane. Happy camping! ~ Ben

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0.0
(1,234)
mark n.
mark n.North Queensland, QLD

Warranty claim

published

I would like to state that Paul and the staff at Snowys were fantastic, in first finding my invoice no. to lodge a warranty claim, and then secondly actioning it so quickly, going over and above my expectations on the outcome. Well done Snowys on great customer service.

Incentivised Review No
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for sharing your Snowys experience, Mark, it's great to know we were able to sort things out quickly for you. ~ Ben

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Questions & Answers

Bwana
Bwanaasked
Online store

Greetings. I recently purchase a replacement dimmer for my yellow/white light setup. The new dimmer has got a different yellow connector (key locks)from my previous one and so doesn't connect up with the the 2 light bars through the Y connector piece. Please advise.

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

I assume you are referring to the Korr Camp Light Kits here Bwana?
If so, then as far as I am aware the fittings have always been the same. If you are still having problems here I'd suggest sending some photos of the fittings to service@snowys.com.au, we'll be in a better position to provide advice.
~ Ben

Ruby
Rubyasked
Online store

I bought the Coleman eventemp 3 burner stove. I want to use It with normal swap ‘n’ go gas bottle from garage. Do I need an adapter? If so, which type? There are so many to choose from.
Thanks,
Di

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

Hi Di, assuming you are connecting to the 9Kg Swap and Go bottles which have a POL fitting, you'll you would need is one of these hoses - https://www.snowys.com.au/gas-hose-colemanbomunef-to-pol.
You need to keep the regulator attached to the stove and connect the hose to the regulator, then you can attach the other end of the hose to the gas bottle.
I hope that helps.
~ Ben

Rochelle
Rochelleasked
Online store

Hi There, How much are the Hex Pegs?
Rochelle

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

Apologies for my delayed reply, Rochelle. You can see our Hex Peg range with pricing here - https://www.snowys.com.au/hex-pegs. ~ Ben

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