Reviewer Photos & Videos
Absolutely Incredible Service
I ordered my delivery on Thursday, on the website it said my delivery would be 6-10 business days and that I would get an email the next business day. We’ll not only did I get an email but the delivery was already on my doorstep. Absolutely incredible, not even just for a pandemic.
I am in Tasmania
Ordered Lexi feet Thursday afternoon
Delivered Friday morning
A very speedy service I googled where Snowys are located - South Australia?
How is that even possible?
Looking forward to using
Have ordered from them multiple times - always excellent customer service
I have been an online customer of these guys since last year and have ordered and received a number of items from them - I've not been disappointed yet. It's great to get free delivery as well (available if you order over a certain $ amount, which I can't remember at the moment). One of the things I really like is the videos about how items work, should be put up, disassembled etc. I've found this to be a very helpful factor in deciding between particular items I'm looking for. One of the best ones was when I asked them if they were doing a cli...p about the particular tent we'd just bought, because we were having challenges taking it down and folding it away. The clip appeared not too long after and was amazingly helpful. The other thing I like is how they are very responsive to queries and messages and the website states upfront if an item is out of stock - you then have the option of pre-ordering or getting a notification when it comes back into stock. I've ordered two lots of things from them in the past week - stocking up for next big camping trip. It seems so basic that good customer service is a fundamental thing when it comes to business success, but these guys really do offer that in spades.
Hats off to the lovely young man that helped me find what I was after.
Polite and helpful..
All staff were really helpful and polite to be honest and such a wide variety or products..
- Online store
Quality products at reasonable prices and awesome support
Snowys has the best range of quality gear at reasonable prices.
They also have a great support team handling claims and issues with delivery. They are only let down by Toll (their courier service). Toll was failing to deliver to my apartment 3 days in a row and they eventually left the parcel at a completely different house number. I was lucky enough to have good neighbours in a great neighbourhood who checked the boxes, went to the nearby house, called me on the intercom and let me in to pick up the boxes. I should note though that I was rea...lly impressed with the Snowys team who were doing everything possible to get the issue resolved so that I could get my order as quickly as possible. I think that Snowys are doing a great job and I recommend them highly.
Perfect camping goods store
I've bought numerous camping items on many occasions from Snowys in the past 18 months. They're the friendliest, most reliable and helpful store. They have so much helpful advice online, including instructional videos and walkthroughs, reviews and Q&A sections for every item that they sell. They're also available over the phone if you have other questions, and are always friendly, thorough and practical. They have great product knowledge and are not salesy.
Their prices are always competitive, they have a wide range of goods, delivery (Adelaide to Melbourne) is always quick, safe and free, and they're quick and reasonable to fix things if they ever go wrong.
I wish all online shopping was this simple, reliable and straightforward.
Quick and easy
Only 4 days to Rural Darwin, boom it was here! Amazing. Easy online process. Thank you so much. I bought an MSR 2pot set. Am also surprised by Toll service even calling me later on after leaving a note at the gate. (I ticked to take to depot when nobody is home) Good service that was too. Good choice to use them.
I love shopping at Snowys!
High quality gear at great prices and their delivery is lighting fast! I've purchased a number of times now and the experience has been consistent each time.
Proper customer service
I called the online sales team yesterday to confirm that a product was in stock which they promptly informed me was. I ordered it online and it has just arrived 24 hours later.
Excellent Online service
Amazingly fast delivery. Ordering could not be more simple. Both orders I have made with Snowys were posted out on the same day of the order and delivered swiftly. Prices are very competitive, my items were well below or equal to other stores, in addition there were no delivery fees. Very happy with this company and I highly recommend them.
Snowys are Excellent online retailers
How can I give Snowys an 11 out of 10. YES, They are that good. Website is fantastic, images flawless, YouTube videos to assist my decision making was outstanding, checkout seamless, tracking and notifications sent to my inbox. The product was delivered in less than 24 hours. Wow! You'd be a fool to shop for camping goods anywhere else. Thanks Snowys, you have just gained a loyal customer.
Great service, Price & prompt delivery
Obtained advice from the team on the phone. Then ordered online, simple, with delivery to Tasmania within 5 days. Thanks
It’s my go to shop for all camping and cooking equipment
The best products with the best price. Free postage and products turn up in matter of days. I have bought everything from snowy’s online. Camp chairs cookers ozpig and accessories to sleeping bags and inflatable mattresses
Good prices and very helpful staff. Delivery is unbelievable. I had the boots on my feet in Melbourne 20 hours after placing the order. I cannot speak highly enough of Snowy's. Thanks guys!
Best sales and support
I have bought a range of camping and hiking gear from Snowys over the past three years. They have always been excellent in processing, delivering and handling my queries. On the one occasion where I needed to return something faulty it was dealt with quickly and without dispute. These guys seem to really know the value of customer service.
Questions & Answers
Greetings. I recently purchase a replacement dimmer for my yellow/white light setup. The new dimmer has got a different yellow connector (key locks)from my previous one and so doesn't connect up with the the 2 light bars through the Y connector piece. Please advise.
I assume you are referring to the Korr Camp Light Kits here Bwana?
If so, then as far as I am aware the fittings have always been the same. If you are still having problems here I'd suggest sending some photos of the fittings to email@example.com, we'll be in a better position to provide advice.
I bought the Coleman eventemp 3 burner stove. I want to use It with normal swap ‘n’ go gas bottle from garage. Do I need an adapter? If so, which type? There are so many to choose from.
Hi Di, assuming you are connecting to the 9Kg Swap and Go bottles which have a POL fitting, you'll you would need is one of these hoses - https://www.snowys.com.au/gas-hose-colemanbomunef-to-pol.
You need to keep the regulator attached to the stove and connect the hose to the regulator, then you can attach the other end of the hose to the gas bottle.
I hope that helps.
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