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Snowys Outdoors
4.7 from 632 reviews · View Statistics
Listing monitored by Snowys Outdoors

Reviews

  • Product Quality
    4.9 (135)
  • Return Claim MadeYes · No (154)
  • Shipping
    4.9 (112)
  • Customer Service
    5.0 (4)
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Absolutely Incredible Service

published

I ordered my delivery on Thursday, on the website it said my delivery would be 6-10 business days and that I would get an email the next business day. We’ll not only did I get an email but the delivery was already on my doorstep. Absolutely incredible, not even just for a pandemic.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

Speedy

published

I am in Tasmania
Ordered Lexi feet Thursday afternoon
Delivered Friday morning
A very speedy service I googled where Snowys are located - South Australia?
How is that even possible?
Very impressed
Looking forward to using

Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback, Pauline. ~ Ben

Other Camping Shops

 
 

0.0
(1,234)
Catherine
CatherineSydney, NSW
  • 3 reviews
  • 6 likes

Have ordered from them multiple times - always excellent customer service

published
Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

Wow, thanks for your positive feedback, Catherine, we love hearing from return customers like yourself. I'll share this with the whole Snowys team for some good feels on a Monday morning. ~ Ben

Just me
Just meMetropolitan Adelaide, SA
  • 19 reviews
  • 1 like

Lovely service

published

Hats off to the lovely young man that helped me find what I was after.
Polite and helpful..
All staff were really helpful and polite to be honest and such a wide variety or products..
Will recommend

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRichmond rd
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your positive review, Just me. Enjoy using your new gear. ~ Ben

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illi4
illi4Sydney, NSW
  • 12 reviews
  • 9 likes

Quality products at reasonable prices and awesome support

published
Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm so glad we were able to sort this out for you in a reasonable timeframe, illi4, it was such a frustrating scenario.
We appreciate your positive feedback following what must have been a real hassle for you.
Enjoy using your new gear.
~ Ben

Jac
JacGreater Melbourne (Inner), VIC

Perfect camping goods store

published

I've bought numerous camping items on many occasions from Snowys in the past 18 months. They're the friendliest, most reliable and helpful store. They have so much helpful advice online, including instructional videos and walkthroughs, reviews and Q&A sections for every item that they sell. They're also available over the phone if you have other questions, and are always friendly, thorough and practical. They have great product knowledge and are not salesy.

Their prices are always competitive, they have a wide range of goods, delivery (Adelaide to Melbourne) is always quick, safe and free, and they're quick and reasonable to fix things if they ever go wrong.

I wish all online shopping was this simple, reliable and straightforward.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

Wow, thanks for your feedback, Jac, this is just what we set out to deliver to all of our customers, both instore and online. I'm glad your Snowys experience was so positive.
Happy camping with your new gear! ~ Ben

Quick and easy

published

Only 4 days to Rural Darwin, boom it was here! Amazing. Easy online process. Thank you so much. I bought an MSR 2pot set. Am also surprised by Toll service even calling me later on after leaving a note at the gate. (I ticked to take to depot when nobody is home) Good service that was too. Good choice to use them.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your review, Kath, and it's nice to know that Toll went over and above for you. Happy adventures. ~ Ben

Tom
Tom
  • 3 reviews

I love shopping at Snowys!

published

High quality gear at great prices and their delivery is lighting fast! I've purchased a number of times now and the experience has been consistent each time.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback thanks, Tom. Happy camping! ~ Ben

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(1,234)
princey83
princey83Hunter Region, NSW

Proper customer service

published

I called the online sales team yesterday to confirm that a product was in stock which they promptly informed me was. I ordered it online and it has just arrived 24 hours later.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your review, princey83, we are pretty happy with a 24-hour turnaround too. ~ Ben

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PALMSYD
PALMSYDsydney
  • 42 reviews
  • 18 likes

Excellent Online service

published

Amazingly fast delivery. Ordering could not be more simple. Both orders I have made with Snowys were posted out on the same day of the order and delivered swiftly. Prices are very competitive, my items were well below or equal to other stores, in addition there were no delivery fees. Very happy with this company and I highly recommend them.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your glowing review, deedee, I'm glad your Snowys experience was so positive. Happy camping with all your new gear! ~ Ben

Brett
BrettSouth East Queensland, QLD

Snowys are Excellent online retailers

published

How can I give Snowys an 11 out of 10. YES, They are that good. Website is fantastic, images flawless, YouTube videos to assist my decision making was outstanding, checkout seamless, tracking and notifications sent to my inbox. The product was delivered in less than 24 hours. Wow! You'd be a fool to shop for camping goods anywhere else. Thanks Snowys, you have just gained a loyal customer.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

We really appreciate your positive review, Brett, we look forward to helping with your future camping needs. Cheers. ~ Ben

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0.0
(1,234)
Brad H.
Brad H.
  • 4 reviews
  • 1 like

Great service, Price & prompt delivery

published

Obtained advice from the team on the phone. Then ordered online, simple, with delivery to Tasmania within 5 days. Thanks

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

Cheers, Brad! Thanks for giving us a go. Laine

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Philthy
PhilthyLeongatha
  • 2 reviews

It’s my go to shop for all camping and cooking equipment

published

The best products with the best price. Free postage and products turn up in matter of days. I have bought everything from snowy’s online. Camp chairs cookers ozpig and accessories to sleeping bags and inflatable mattresses

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for posting such a nice review, Philthy!

Cheers, Laine

Buying online

published

Good prices and very helpful staff. Delivery is unbelievable. I had the boots on my feet in Melbourne 20 hours after placing the order. I cannot speak highly enough of Snowy's. Thanks guys!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your positive review, xxxx, happy trails in your new boots. ~ Ben

Rick N.
Rick N.Perth, WA
  • 2 reviews

Best sales and support

published

I have bought a range of camping and hiking gear from Snowys over the past three years. They have always been excellent in processing, delivering and handling my queries. On the one occasion where I needed to return something faulty it was dealt with quickly and without dispute. These guys seem to really know the value of customer service.

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Snowys Outdoors
Snowys O.Snowys Outdoors

We really appreciate your feedback, Rick, thanks for shopping at Snowys. ~ Ben

Page 1 of 7

Questions & Answers

Bwana
Bwanaasked
Online store

Greetings. I recently purchase a replacement dimmer for my yellow/white light setup. The new dimmer has got a different yellow connector (key locks)from my previous one and so doesn't connect up with the the 2 light bars through the Y connector piece. Please advise.

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

I assume you are referring to the Korr Camp Light Kits here Bwana?
If so, then as far as I am aware the fittings have always been the same. If you are still having problems here I'd suggest sending some photos of the fittings to service@snowys.com.au, we'll be in a better position to provide advice.
~ Ben

Ruby
Rubyasked
Online store

I bought the Coleman eventemp 3 burner stove. I want to use It with normal swap ‘n’ go gas bottle from garage. Do I need an adapter? If so, which type? There are so many to choose from.
Thanks,
Di

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

Hi Di, assuming you are connecting to the 9Kg Swap and Go bottles which have a POL fitting, you'll you would need is one of these hoses - https://www.snowys.com.au/gas-hose-colemanbomunef-to-pol.
You need to keep the regulator attached to the stove and connect the hose to the regulator, then you can attach the other end of the hose to the gas bottle.
I hope that helps.
~ Ben

Rochelle
Rochelleasked
Online store

Hi There, How much are the Hex Pegs?
Rochelle

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

Apologies for my delayed reply, Rochelle. You can see our Hex Peg range with pricing here - https://www.snowys.com.au/hex-pegs. ~ Ben

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