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Snowys Outdoors
4.7 from 622 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (145)
  • Return Claim MadeYes (7) · No (148)
  • Shipping
    5.0 (119)
  • Customer Service
    5.0 (3)
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illi4

illi4Sydney, NSW

  • 11 reviews
  • 8 likes

Quality products at reasonable prices and awesome support

published
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1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm so glad we were able to sort this out for you in a reasonable timeframe, illi4, it was such a frustrating scenario.
We appreciate your positive feedback following what must have been a real hassle for you.
Enjoy using your new gear.
~ Ben

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Jac

JacGreater Melbourne (Inner), VIC

Perfect camping goods store

published

I've bought numerous camping items on many occasions from Snowys in the past 18 months. They're the friendliest, most reliable and helpful store. They have so much helpful advice online, including instructional videos and walkthroughs, reviews and Q&A sections for every item that they sell. They're also available over the phone if you have other questions, and are always friendly, thorough and practical. They have great product knowledge and are not salesy.

Their prices are always competitive, they have a wide range of goods, delivery (Adelaide to Melbourne) is always quick, safe and free, and they're quick and reasonable to fix things if they ever go wrong.

I wish all online shopping was this simple, reliable and straightforward.

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1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Wow, thanks for your feedback, Jac, this is just what we set out to deliver to all of our customers, both instore and online. I'm glad your Snowys experience was so positive.
Happy camping with your new gear! ~ Ben

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Quick and easy

published

Only 4 days to Rural Darwin, boom it was here! Amazing. Easy online process. Thank you so much. I bought an MSR 2pot set. Am also surprised by Toll service even calling me later on after leaving a note at the gate. (I ticked to take to depot when nobody is home) Good service that was too. Good choice to use them.

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Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your review, Kath, and it's nice to know that Toll went over and above for you. Happy adventures. ~ Ben

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Tom

Tom

  • 3 reviews

I love shopping at Snowys!

published

High quality gear at great prices and their delivery is lighting fast! I've purchased a number of times now and the experience has been consistent each time.

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Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate your feedback thanks, Tom. Happy camping! ~ Ben

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princey83

princey83Hunter Region, NSW

Proper customer service

published

I called the online sales team yesterday to confirm that a product was in stock which they promptly informed me was. I ordered it online and it has just arrived 24 hours later.

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Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your review, princey83, we are pretty happy with a 24-hour turnaround too. ~ Ben

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PALMSYD

PALMSYDsydney

  • 39 reviews
  • 18 likes

Excellent Online service

published

Amazingly fast delivery. Ordering could not be more simple. Both orders I have made with Snowys were posted out on the same day of the order and delivered swiftly. Prices are very competitive, my items were well below or equal to other stores, in addition there were no delivery fees. Very happy with this company and I highly recommend them.

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Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your glowing review, deedee, I'm glad your Snowys experience was so positive. Happy camping with all your new gear! ~ Ben

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Brett

BrettSouth East Queensland, QLD

Snowys are Excellent online retailers

published

How can I give Snowys an 11 out of 10. YES, They are that good. Website is fantastic, images flawless, YouTube videos to assist my decision making was outstanding, checkout seamless, tracking and notifications sent to my inbox. The product was delivered in less than 24 hours. Wow! You'd be a fool to shop for camping goods anywhere else. Thanks Snowys, you have just gained a loyal customer.

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Snowys Outdoors
Snowys O.Snowys Outdoors

We really appreciate your positive review, Brett, we look forward to helping with your future camping needs. Cheers. ~ Ben

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Brad H.

Brad H.

  • 3 reviews

Great service, Price & prompt delivery

published

Obtained advice from the team on the phone. Then ordered online, simple, with delivery to Tasmania within 5 days. Thanks

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Snowys Outdoors
Snowys O.Snowys Outdoors

Cheers, Brad! Thanks for giving us a go. Laine

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Philthy

PhilthyLeongatha

  • 2 reviews

It’s my go to shop for all camping and cooking equipment

published

The best products with the best price. Free postage and products turn up in matter of days. I have bought everything from snowy’s online. Camp chairs cookers ozpig and accessories to sleeping bags and inflatable mattresses

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Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for posting such a nice review, Philthy!

Cheers, Laine

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Buying online

published

Good prices and very helpful staff. Delivery is unbelievable. I had the boots on my feet in Melbourne 20 hours after placing the order. I cannot speak highly enough of Snowy's. Thanks guys!

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1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your positive review, xxxx, happy trails in your new boots. ~ Ben

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Rick N.

Rick N.Perth, WA

  • 2 reviews

Best sales and support

published

I have bought a range of camping and hiking gear from Snowys over the past three years. They have always been excellent in processing, delivering and handling my queries. On the one occasion where I needed to return something faulty it was dealt with quickly and without dispute. These guys seem to really know the value of customer service.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

We really appreciate your feedback, Rick, thanks for shopping at Snowys. ~ Ben

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Shane D

Shane DGreater Melbourne (Outer), VIC

  • 4 reviews
  • 3 likes

Incredible product/ incredible delivery

published

I purchased some walking boots from this company a few days ago. Shocked to see them arrive today (Saturday). Amazing shoes, as good as I’ve ever had. Can’t recommend Snowys high enough.

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Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for passing on your recommendation, Shane. Happy camping! ~ Ben

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mark n.

mark n.North Queensland, QLD

Warranty claim

published

I would like to state that Paul and the staff at Snowys were fantastic, in first finding my invoice no. to lodge a warranty claim, and then secondly actioning it so quickly, going over and above my expectations on the outcome. Well done Snowys on great customer service.

Incentivised ReviewNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for sharing your Snowys experience, Mark, it's great to know we were able to sort things out quickly for you. ~ Ben

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Excellent Service, great product

published

Thank you Snowys for an excellent on line ordering website and an amazingly quick delivery service. Will definitely be buying from you again.

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1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thank you for leaving your review, KCrabbit, enjoy using your new gear. ~ Ben

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Thomas

ThomasAustralia

  • 11 reviews
  • 6 likes

Quick delivery if not ordering too much

published

I placed 2 orders
4 items of Backcountry freeze dried food (sachet)
and another order with 8 items of Backcountry freeze fried food (parcel)

The sachet came in 3 days to Hobart, Tas! still waiting for the parcel as it's transiting through VIC...

They had attractive prices and cheaper than other store out there

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Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Thomas. Happy trails! ~ Ben

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Jason

JasonHunter Region, NSW

Snowys is excellent

published

Very well priced things online and some of the quickest deliveries I've ever had I have purchased multiple things from this store and they never dissapoint will be purchasing from this store again

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Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your positive feedback, Jason. Happy camping with your new gear. ~ Ben

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Daniel

DanielSydney, NSW

Snowys delivers again!

published

Received equipment within 2 days in NSW. Quality and price is excellent and the Snowys ratings are spot on and give great insights into the purchase. Highly recommend and will be back for more.

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Snowys Outdoors
Snowys O.Snowys Outdoors

We appreciate you taking the time to leave your feedback, Daniel. Happy camping! ~ Ben

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Dody

DodyPerth, WA

  • 2 reviews

Unbeatable Price and Amazing Delivery Time and Quality

published

Bought camping gears for first time (10P Tent and ground sheet)..and I did a right decision to buy it from Snowys Outdoors Online Store. The price from was very affordable with free delivery to Western Australia..the delivery was so amazing..very fast and in good quality packaging..around 4-5 days delivered to my home! Now, Snowys become my single camping gears shopping destination. Thanks Snowys!

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Snowys Outdoors
Snowys O.Snowys Outdoors

I'm glad you found us, Dody, we look forward to helping you with your future camping needs (or wants). ~ Ben

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Natasha

NatashaIllawarra, NSW

Outstanding Customer Service

published

We are absolutely thrilled with our recent purchase!! Amazing customer service!! These guys know what they are doing and go the extra mile. We will definitely continue to purchase from here.

Product Quality
Shipping
Incentivised ReviewNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your feedback, Natasha. Happy camping with your new gear! ~ Ben

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Bec

Bec

  • 3 reviews
  • 2 likes

Amazing service - makes shopping local easy!

published

Ordered a PLB 1pm yesterday and arrived today at 9:30am from QLD to NSW.

Item was supposed to be on pre-order but after noticing it switched back to 'add to basket' online after ordering, gave them a ring. Turns out when you put your postcode in, it automatically detects stock level from one of two of their warehouses. It was out of stock at my 'local' warehouse so they re-routed the order to the other straight away!

So glad to be able to go hiking with it this month rather than next! Thanks, Snowys!

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Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Bec, I'm glad you will have your PLB for your upcoming hike. Happy trails! ~ Ben

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Questions & Answers

Bwana

Bwanaasked

Online store

Greetings. I recently purchase a replacement dimmer for my yellow/white light setup. The new dimmer has got a different yellow connector (key locks)from my previous one and so doesn't connect up with the the 2 light bars through the Y connector piece. Please advise.

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

I assume you are referring to the Korr Camp Light Kits here Bwana?
If so, then as far as I am aware the fittings have always been the same. If you are still having problems here I'd suggest sending some photos of the fittings to service@snowys.com.au, we'll be in a better position to provide advice.
~ Ben

Ruby

Rubyasked

Online store

I bought the Coleman eventemp 3 burner stove. I want to use It with normal swap ‘n’ go gas bottle from garage. Do I need an adapter? If so, which type? There are so many to choose from.
Thanks,
Di

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

Hi Di, assuming you are connecting to the 9Kg Swap and Go bottles which have a POL fitting, you'll you would need is one of these hoses - https://www.snowys.com.au/gas-hose-colemanbomunef-to-pol.
You need to keep the regulator attached to the stove and connect the hose to the regulator, then you can attach the other end of the hose to the gas bottle.
I hope that helps.
~ Ben

Rochelle

Rochelleasked

Online store

Hi There, How much are the Hex Pegs?
Rochelle

1 answer
Snowys Outdoors
Snowys O.Snowys Outdoors

Apologies for my delayed reply, Rochelle. You can see our Hex Peg range with pricing here - https://www.snowys.com.au/hex-pegs. ~ Ben

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