- Verified customer
SodaStream are Brilliant
I bought the SodaStream Crystal online from Myer. The machine is excellent but Myer customer service is hopeless. I wanted to purchase an extra carafe as I was worried I may break the free one. I contacted the Myer online store as I could not buy online for some reason. The man I spoke to was rude and said it was not available online and I would have to go into the store that sold them,. I was not going to travel a three hour round trip[. He wasn't helpful and told me there was nothing to be done.
I contacted SodaStream, Victoria, and spoke to Laura. She was brilliant, listened to my story and to cut a long story short, posted out two free carafes, even though I offered to pay.
Thanks Laura, thanks Sodastream.
Ordering online so easy
When my local store was out of my daughters' specific flavouring, we ordered online via the website and was pleasantly surprised by the range available and the speed of delivery. We even ordered extra bottles (to get the free delivery) and now are converted to the smaller 500ml size!! Also loving the new shape of the larger purple and green bottles that fit much better in the fridge shelves.
Great product,... BUT
Sodastream for Christmas. woohoo. Loved it, so I went and bought 2 x Sodastream bottles from The Good Guys,.. bottles don't fit the Sodastream! Doh! Quickly sent replacements by Sodastream!
Just what we needed!
We love our Soda Stream!!
We have always enjoyed our sparkling water but felt guilty about the disposable bottles we went through each week. Now the problem is solved.... we have completely eliminated the waste.
Our soda stream works perfectly and is easy for the kids to use too. Certainly a greener choice for those wanting to reduce their impact on the environment :-)
Love my Soda Stream
I purchased mine a couple of weeks ago after thinking about what I can do to lessen my impact on the environment. Now there’s at least another 15 plastic bottles not going into the waste each week. I tried to research the environmental impact of the gas that is used but other than the bottles are recycled I couldn’t find anything. Have only tried one soda stream syrup to date, the sugarless cola. It’s is similar to Schweppes in flavour. Syrups are a little on the pricey side but remember you can flavour your water with anything you like.
I'm really disappointed with my soda stream. No matter how many times you push the button it is only just fizzy, it's like flat lemonade. I even got a new gas bottle in case that was the problem but there was no improvement. Would NEVER recommend this to my friends
- Verified customer
Disappointing after sales service for pretty average product
Push button number 1 and not much happens.
Push button number 3 and it spurts water all over the kitchen.
Push button number 2 twice (waiting for the first cycle to complete before pushing the button again) and you end up with a reasonably well carbonated beverage with little or no leakage.
I find this new electric unit to be no better than the 10/12 year old unit I once had. It works ok.
The reason I am displeased with Sodastream is their after sales service (or utter lack thereof).
I like it BUT!!
I like my sodastream jet, it was a xmas gift took a while to get the syrup measurement right,for my partner who liked the lemonade and lemon lime and Bitters,Me I couldn't stand any of them, and that's all the flavors there are here.i ended up using raspberry vordial to get a taste I liked.and the other thing is the cost of the gas cylinder refill..i think when this is meant to be helping the environment ,I cam buy bottle of soda for 90 cents or a case of cans for 15 bux,which last me over a month and then the cylinder refill for 20 bux and 35 ...for a spare(55 bux) as I said got it for xmas and the gas ran out three weeks a go and I wasn't even using it every-day.so yeah if you could lower the price a bit maybe for refills, and bring us Aussies some more flavors (raspberry and creaming soda) in larger bottles, would be a big help..
Perfect! Changed our lives!
We were a big bottled sparkling water household and got the Sodastream as it’s more economical and environmentally friendly. It’s been fantastic! We have sparkling water now whenever we like and can even choose how bubbly we want it. Really great product. Highly recommend!
Absolutely love our sodastream!!! Received it as a gift & have used it every day since.
It's been great over Summer & much happier not to adding as many plastic bottles to our recycling bin each week.
Would definitely recommend if you love your fizzy water to buy one!
Hey there, I got my first Sodastream and haven't used it yet as I would like to try it with the zero sugar and sugar free flavours but I can't get them where I live and when I tried the website I was told that I can order online but I have disabilities and can't use credit card or the other online payment systems so I was abit upset about that as not everyone can use online shopping. I got mine Sodastream from Aldi so I am hoping to be able to try it soon. Thanks. God Bless, Kylie
Love it for the savings
I have been looking into getting a soda stream for awhile now and when I saw it on special at Harvey Norman’s I decided it was now or never. I bought the basic Jet model. Love the results of the water. It’s the same if not better than what we were buying at the supermarket every week and now we are saving on the cost per drink as well as saving the planet.
Just what I wanted from Santa!!
Santa got me a Soda Stream for Christmas...love it..the family love it and this will increase our water consumption on a daily basis. Love the ease of the machine and not be limited to where I can use it as it is not electric.
Looking forward to trying it with some flavours especially Tonic water for my G&T's!!!
- ‹ Prev
- Next ›
Questions & Answers
I purchased Soda stream for the first time xmas 2019 and love it. However I purchased our first replacement cylinder on Monday 10/2/2020 from Woolworths and the water tastes horrible, metallic like. I take sodastream to work everyday with no flavouring. I thought it may have been a dirty Bottle but they are cleaned after every use. This morning I make a fresh bottle and the taste has not changed, still tastes metallic and not right. I removed the cylinder and reinstalled with no difference. Can I take the bottle back to Woolworths and have it replaced? The bottle has 27 on the bottom. Not sure if that is significant. I look forward to your reply
Hi Josie, that doesn't sound right at all! Please contact our customer service team by calling 1300 763 278 or emailing firstname.lastname@example.org so that we can investigate this issue for you.
Need to pump many many times . Unless you drink entire bottle at once bubbles don't last
Hi Derek, thanks for getting in contact. We are sorry to hear that you are having this experience. A common question with our Sparkling Water Maker is that it isn’t gassing or not gassing sufficiently, 98% of the time this is due to the cylinder not being in tight enough. You would be surprised just how much of a difference the smallest bit of movement can make!
Can you please try the below troubleshooting:
Please check the weight of your cylinder:
Full 60L approx. 1.1kg
Empty 60L approx. 750g
Please try TIGHTENING the cylinder as much as you possibly can, to the point where it will not turn even a millimetre more. If you use a tea towel or a silicone mat, this will help you to get extra grip on the cylinder & a tighter fit. We cannot stress enough the importance of this. You won't break your sparkling water maker by doing this, so please don't worry about that!
Once you have completed the above troubleshooting please let us know the outcome so that we can assist you further if needed.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.