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SodaStream

SodaStream

MPN: 1011711610
2.5 from 12 reviews

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Reviews

Review distribution

5 star
2
4 star
2
3 star
1
2 star
2
1 star
5

reviewer2232

reviewer2232

  • 34 reviews
  • 20 likes

Unreliable

published

I have been using the Sodastream for well over a year.

I wanted to cut down on the number of plastic bottles of soda I was buying from the supermarket and this was a good solution.

I kept records of output of the Sodastream and it was on par or slightly better than the price per litre for supermarket soda.

The Sodastream assembly is almost entirely plastic and I believe this is the reason that it doesn't give consistent carbonation. You might get good gas on one pour (5 depressions of 3 seconds) but the next will be very weak and despite multiple depressions you get hardly any fizz. This pattern seems to continue and it isnt the bottle at fault.

So, if you want consistency buy soda water from the supermarket.

Product Quality
Return Claim MadeNo
1 comment
SodaStream
SodaStream A.SodaStream

Doesn't produce enough refills

published

Sodastream works well however it filled only 25 bottles for $20. I can buy Springwater from coles for .90c. I am very disappointed in the poor economic value. I hope to see the price of the refill cylinders come down in price in the near future.
Steve

Product Quality
Customer Service
Return Claim MadeNo
Store LocationHarvey norman coffs harbour
See all answers
1 comment
SodaStream
SodaStream A.SodaStream
Karen I.

Karen I.South West, WA

  • Verified customer

Cylinder doesn't last long enough to be economical

published

I purchased a Spirit OneTouch a couple of months ago from BigW. The first cylinder lasted about 4 weeks with 2 bottles carbonated a day. The last one has only lasted about 2 weeks with similar carbonation amount. I like the idea of less waste going to landfill when using Sodastream, but it is not going to be very economical if there is a need to purchase a cylinder so often!

Return Claim MadeNo
Store LocationBigW
1 comment
SodaStream
SodaStream A.SodaStream
Kylie

KylieSouth East Queensland, QLD

  • 9 reviews
  • Verified customer

Just so good!

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMyer
See all answers
1 comment
SodaStream
SodaStream A.SodaStream

Paul

PaulSouth East Queensland, QLD

  • 15 reviews
  • 11 likes

Sodastream Works Well and Reduces Waste Plastics

published

Has been working well for the past six months. We find simple Aldi cordial make good softdrinks and likewise simply lime juice.
We were able to reduce our plastic consumption also.
Only negative is they're perhaps a little expensive for what they are.

1 comment
SodaStream
SodaStream A.SodaStream

Timmy Tonsil

Timmy TonsilNSW, 2024

  • 10 reviews
  • 5 likes

A pathetic company with poor customer relations

published

I accidentally left my empty SodaStream cylinder at home, needed a refill so paid double $38 ($19 normally with a replacement cylinder). When I went back with 2 empty canisters, I thought they'd just give me a new one as a trade-in for the 2, But no they only offered me a $1. What a rip-off. Spoke to the Company, who admitted that was their customer policy. Thought everybody should be aware of such a mean-spirited company, so Soda Stream really is. Don't trust theses guys

Product Quality
Customer Service
Return Claim MadeYes
Store LocationSodaStream
See all answers

poor after sales service

published

Machine not fizzing and not buzzing. Rang help desk they said send photo, photo sent. Then they wanted me to send video. Very difficult, so my son had to help me to send it via We Transfer. They accessed the video then, they emailed me to say they had lost the video and to resend. I am not able to video or submit video myself. Don't expect efficiency from this company.


JMG

JMGKleinton

  • 2 reviews
  • 1 like

After 12 months the machine fails

published

Soda stream told me they do not provide spare parts or have repair centres for their machines!! After warranty our machine started leaking. I had to message a video recording so they could help me. They told me to hold the machine in locked position! I want a FIX!! $160 FOR THE MACHINE, $30ea FOR THE GLASS CARAFES, $20.95 TO REFILL A CYLINDER!!! NO REPAIR SERVICE, NO SPARE PARTS??! This is a joke! NOT ENVIRONMENTAL! We purchased the machine as an environmental choice to reduce waste and use our own water. It was great whilst working but it's cheaper to buy horrible plastic bottles from supermarket... NOT HAPPY!!

fangarang

fangarang

  • 20 reviews
  • 8 likes

Sodastream Play - no bubbles dreadful service.

published

We had an old model soda stream which was fantastic and eventually died and so we went and bought a new sodastream Play (the only model available) immediately. We were so disappointed. The new model didn't grip our old bottles so thinking that was why we had no bubbles we went and bought all new bottles which the Play machine gripped but still didn't put bubbles into the water - a total fizzer - no pun intended. We contacted soda stream but they are very very slow to respond.

Marie

Marie

  • 2 reviews

Not all machines are equal.

published

wombarra

wombarraIllawarra, NSW

  • 24 reviews
  • 20 likes

Saving me heaps of time and money

published

Jan

JanPerth

Unaviable

published

Love soda streem, but my advice is don't buy it. You cant find refills for the canisters. Service is shocking you go forweeks without gas as they don't supply shops with them. The canisters are expensive. the stores selling Sodastreem should advice people no rifills . And last you will not get 60liters out of one canister as it claims.
Jan
Like the carbonated water
No refills avaible

Questions & Answers

Dee

Deeasked

The water from my new sodastream comes out flat

1 answer
Kylie
Kylie

HI Dee,
Check the canister is done up very tight if it's a new one, if old, you might be out of gas. The canister needs to be super tight by hand so it doesn't leak.
Hope this helps.

Kylie


Get an answer from our members and SodaStream representatives

Details

CategoryAppliance Brands and Physical Shops

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  • MPN: 1011711610

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