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SodaStream

SodaStream (page 2 of 2)

MPN: 1011711610
3.5 from 38 reviews

Reviews

(16)
(8)
(1)
(4)
(9)
  • Product Quality
    4.0 (25)
  • Return Claim MadeYes (3) · No (22)
  • Customer Service
    4.0 (16)


SodaStream long term review

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationSupermarkets and direct online
See all answers

Byron

ByronGreater Melbourne (Outer), VIC

Now an always treat

published

We didn't drink a lot of sparkling water in the past but did buy it for special occasions. We umd and ahd for a while before purchasing. Been pretty happy we did - we drink a lot more carbonated water now, so probably hasn't saved us money but it's definitely been a great and well used product!
It's a great guilt free treat for the kids too!

Product Quality
Store LocationKmart
1 comment
SodaStream
SodaStream A.SodaStream
Rach B.

Rach B.

  • 2 reviews

Life Changing!

published

We have 4 sons and We were going through loads of bottled sparkling water, purchased our soda stream and are now saving not only money but also the environment! The amount of bottles we were recycling was becoming a bit ridiculous!

We now have the ability to have sparkling water in a matter of seconds, and we have 3 bottles on the go constantly. 2 kept in the fridge.

I love that we have the ability to modify how bubbly we want the water and its

Our soda stream would probably be our most used and valued appliance. Kids and adults are loving it!

Its also super easy to replace the gas, with so many shops offering the swap service- making it far more cost effective!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBig W
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1 comment
SodaStream
SodaStream A.SodaStream
Trent

TrentGreater Melbourne (Outer), VIC

Worth converting from bottled soda

published

We recently bought a Soda Stream Jet to replace the 10+ bottles of soda our family went through in a week. Were all really happy with the purchase and think were saving a bit of money.
The bottles are a bit fiddly to screw into the machine but ok once you're used to it.
Kids are keen to see if the syrups work better than normal cordial!

Product Quality
Return Claim MadeNo
Store LocationBig W
1 comment
SodaStream
SodaStream A.SodaStream

James K.

James K.Perth, WA

  • 7 reviews

its good but

published

i like it a lot but when i put in the syrup the water the i just carbonated, bubbles out with the syrup and make a big mess so when i put the syrup in have to wait 20 minutes before putting in the syrup its a pain but it tastes good and cheaper than buying a bunch of Coke

Product Quality
Return Claim MadeNo
2 comments
SodaStream
SodaStream A.SodaStream
James K.
James K.

ok thanks


Neil

NeilWide Bay-Burnett, QLD

  • 2 reviews

Not worth the money

published

I have had 3 Sodastreams over three years. All seals leaking on every unit. Cylinder continues to flow into bottle and when cylinder loosened liquid flows back and flooding from connection. Much cheaper options available if you have co2 cylinder for home brew from Kegland you can carbonate anything in a Coke bottle with a cap that fits and attaches to the cylinder. About$1.50 each

Return Claim MadeNo
7 comments
SodaStream
SodaStream A.SodaStream
Neil
Neil
SodaStream
SodaStream A.SodaStream

Hi Neil, thank you for your response. Could you please clarify what liquids you are carbonating in your SodaStream? Thank you.


reviewer2232

reviewer2232

  • 36 reviews

Unreliable

published

I have been using the Sodastream for well over a year.

I wanted to cut down on the number of plastic bottles of soda I was buying from the supermarket and this was a good solution.

I kept records of output of the Sodastream and it was on par or slightly better than the price per litre for supermarket soda.

The Sodastream assembly is almost entirely plastic and I believe this is the reason that it doesn't give consistent carbonation. You might get good gas on one pour (5 depressions of 3 seconds) but the next will be very weak and despite multiple depressions you get hardly any fizz. This pattern seems to continue and it isnt the bottle at fault.

So, if you want consistency buy soda water from the supermarket.

Product Quality
Return Claim MadeNo
1 comment
SodaStream
SodaStream A.SodaStream

Doesn't produce enough refills

published

Sodastream works well however it filled only 25 bottles for $20. I can buy Springwater from coles for .90c. I am very disappointed in the poor economic value. I hope to see the price of the refill cylinders come down in price in the near future.
Steve

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey norman coffs harbour
See all answers
1 comment
SodaStream
SodaStream A.SodaStream
Karen I.

Karen I.South West, WA

  • Verified customer

Cylinder doesn't last long enough to be economical

published

I purchased a Spirit OneTouch a couple of months ago from BigW. The first cylinder lasted about 4 weeks with 2 bottles carbonated a day. The last one has only lasted about 2 weeks with similar carbonation amount. I like the idea of less waste going to landfill when using Sodastream, but it is not going to be very economical if there is a need to purchase a cylinder so often!

Return Claim MadeNo
Store LocationBigW
1 comment
SodaStream
SodaStream A.SodaStream
Kylie

KylieSouth East Queensland, QLD

  • 9 reviews
  • Verified customer

Just so good!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMyer
See all answers
1 comment
SodaStream
SodaStream A.SodaStream

Paul

PaulSouth East Queensland, QLD

  • 15 reviews

Sodastream Works Well and Reduces Waste Plastics

published

Has been working well for the past six months. We find simple Aldi cordial make good softdrinks and likewise simply lime juice.
We were able to reduce our plastic consumption also.
Only negative is they're perhaps a little expensive for what they are.

1 comment
SodaStream
SodaStream A.SodaStream

Timmy Tonsil

Timmy TonsilNSW, 2024

  • 10 reviews
  • 5 likes

A pathetic company with poor customer relations

published

I accidentally left my empty SodaStream cylinder at home, needed a refill so paid double $38 ($19 normally with a replacement cylinder). When I went back with 2 empty canisters, I thought they'd just give me a new one as a trade-in for the 2, But no they only offered me a $1. What a rip-off. Spoke to the Company, who admitted that was their customer policy. Thought everybody should be aware of such a mean-spirited company, so Soda Stream really is. Don't trust theses guys

Customer Service
Product Quality
Return Claim MadeYes
Store LocationSodaStream
See all answers

poor after sales service

published

Machine not fizzing and not buzzing. Rang help desk they said send photo, photo sent. Then they wanted me to send video. Very difficult, so my son had to help me to send it via We Transfer. They accessed the video then, they emailed me to say they had lost the video and to resend. I am not able to video or submit video myself. Don't expect efficiency from this company.


JMG

JMGKleinton

  • 2 reviews
  • 1 like

After 12 months the machine fails

published

Soda stream told me they do not provide spare parts or have repair centres for their machines!! After warranty our machine started leaking. I had to message a video recording so they could help me. They told me to hold the machine in locked position! I want a FIX!! $160 FOR THE MACHINE, $30ea FOR THE GLASS CARAFES, $20.95 TO REFILL A CYLINDER!!! NO REPAIR SERVICE, NO SPARE PARTS??! This is a joke! NOT ENVIRONMENTAL! We purchased the machine as an environmental choice to reduce waste and use our own water. It was great whilst working but it's cheaper to buy horrible plastic bottles from supermarket... NOT HAPPY!!

fangarang

fangarang

  • 23 reviews

Sodastream Play - no bubbles dreadful service.

published

We had an old model soda stream which was fantastic and eventually died and so we went and bought a new sodastream Play (the only model available) immediately. We were so disappointed. The new model didn't grip our old bottles so thinking that was why we had no bubbles we went and bought all new bottles which the Play machine gripped but still didn't put bubbles into the water - a total fizzer - no pun intended. We contacted soda stream but they are very very slow to respond.

Marie

Marie

  • 3 reviews

Not all machines are equal.

published

wombarra

wombarraIllawarra, NSW

  • 26 reviews

Saving me heaps of time and money

published

Jan

JanPerth

Unaviable

published

Love soda streem, but my advice is don't buy it. You cant find refills for the canisters. Service is shocking you go forweeks without gas as they don't supply shops with them. The canisters are expensive. the stores selling Sodastreem should advice people no rifills . And last you will not get 60liters out of one canister as it claims.
Jan
Like the carbonated water
No refills avaible


Page 2 of 2

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Questions & Answers

Josie P

Josie Pasked

I purchased Soda stream for the first time xmas 2019 and love it. However I purchased our first replacement cylinder on Monday 10/2/2020 from Woolworths and the water tastes horrible, metallic like. I take sodastream to work everyday with no flavouring. I thought it may have been a dirty Bottle but they are cleaned after every use. This morning I make a fresh bottle and the taste has not changed, still tastes metallic and not right. I removed the cylinder and reinstalled with no difference. Can I take the bottle back to Woolworths and have it replaced? The bottle has 27 on the bottom. Not sure if that is significant. I look forward to your reply

1 answer
SodaStream
SodaStream A.SodaStream

Hi Josie, that doesn't sound right at all! Please contact our customer service team by calling 1300 763 278 or emailing sales-australia@sodastream.com so that we can investigate this issue for you.


Derek W.

Derek W.asked

Need to pump many many times . Unless you drink entire bottle at once bubbles don't last

1 answer
SodaStream
SodaStream A.SodaStream

Hi Derek, thanks for getting in contact. We are sorry to hear that you are having this experience. A common question with our Sparkling Water Maker is that it isn’t gassing or not gassing sufficiently, 98% of the time this is due to the cylinder not being in tight enough. You would be surprised just how much of a difference the smallest bit of movement can make!

Can you please try the below troubleshooting:
Please check the weight of your cylinder:
Full 60L approx. 1.1kg
Empty 60L approx. 750g

Please try TIGHTENING the cylinder as much as you possibly can, to the point where it will not turn even a millimetre more. If you use a tea towel or a silicone mat, this will help you to get extra grip on the cylinder & a tighter fit. We cannot stress enough the importance of this. You won't break your sparkling water maker by doing this, so please don't worry about that!

Once you have completed the above troubleshooting please let us know the outcome so that we can assist you further if needed.


Dee

Deeasked

The water from my new sodastream comes out flat

1 answer
Kylie
Kylie

HI Dee,
Check the canister is done up very tight if it's a new one, if old, you might be out of gas. The canister needs to be super tight by hand so it doesn't leak.
Hope this helps.

Kylie


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