Reviewer Photos & Videos
Only been 3 weeks but I'm loving it!
The entire process from navigating my way online to purchase and finally to consultation and use was flawless. I have felt incredibly nurtured during this process and given so much insight into how my skin operates. I never had bad skin but last year I experienced my first appearance of severe acne, which shattered my self esteem. I did it all from home treatments to peels to new products which cost an arm and a leg! I am currently using a customised formula and am feeling confident in achieving my goals of acne and blemish free skin.
Finally something that works!
I've been an avid user of skincare, always looking after my skin from the age of 15 (I'm now 52), and I'm always on the search to find something that works and that makes a difference to my skin other than fluffy creams. I thought I'd give Software a go after reading reviews. I was prescibed tret, niancinamide, and hyalauronic acid more for aging concerns. 5 weeks in and I can definitely feel and see a huge difference in smoothness and plumpness. This is not a fluff cream, you can feel it working from the moment you put it on. I didn't experien...ce much redness or reactions to it as I suppose my skin is used to using many formulas in the past, but the results are visible. Skin does feel a little tender but I'm amazed that I actually found something suited to me! Will continue to use this as I can't wait to see what my skin will look like in a few months time! I love smiling at myself in the mirror and watch my face smile back at me and say THANK YOU!
Best skin product I've used
Products are simple to use, I can see results after only 3 weeks. Will definitely keep subscription going in future
Great product and good service
Been using the product for three weeks. I like they sending emails to remind and advise me how to use the product properly each week. I can see my skin become smoother. They are easy to communicate as well. I am quite satisfied with my subscription.
Extremely impressed, 10/10 would recommend
I’m a 35yo woman who has been on quite the skin “journey” over the last 2 years. I suffer from terrible hormonal acne breakouts which leave my face sore, red & dry. Even as a teenager my skin was never this bad, so as you can imagine I’ve tried supermarket brands, I’ve tried professional brands, I’ve tried natural products you name it I’ve given it a go. Some products start out great but after a while I just don’t seem to be getting the results they claim to give. I also have very sensitive skin & eczema flare ups. So I was pretty sceptical abo...ut purchasing something online that ‘claimed’ to be specifically made for individual skin types. I answered the questions & sent a few photos as asked. I received a reply asking a few more specific questions & was pleasantly surprised at how in depth this product seemed to be. I received my cream & antibiotics 3 weeks ago & whilst I understand it takes time I’m really happy with the results so far. I was a bit worried at how my sensitive skin would react with a stronger product but iv followed the simple yet effective instructions of the software team send weekly. The online support software provides is outstanding! 10/10 would recommend.
A very good product to use even in sensitive skin like me
I was determined to get rid of my deep pigmentation as I already tried to do skin peeling but it didn't remove the bigger dark spots on my face.
I know I need a cream to get rid of them, that's when I found Software skincare, where all the procedures are very straightforward, the prescription arrived early as expected, and as long as you follow the instructions, you get the results you wanted, after a month of using it, I am very satisfied with the result, my face is getting clearer everyday. My friends said WOW! They thought I wore face foundation but I am not. Two of them are already interested to try Software prescription. Try it, it's worth your money.
Changed my sons life
We were at our wits end with my 19 year old sons skin when I came across this product on facebook. Within a week I started to notice the results and now that we are 4 weeks down the track it is amazing, whilst he still gets the odd pimple overall his skin is clear and he is so much more confident.. Dealing with the doctors and team at Software has also been fantastic! any time I needed to ask a question they were there to answer it. I cannot speak highly enough of the product and the service ! ABSOLUTELY FANTASTIC
I am on my 4th week and my face started to clear from acne immediately.
My skin is looking full and plump.
My complexion is growing and looks better than any other time in my life.
Perfect results!!! Need great patience!!!
It’s been 3 weeks. Software formula is extremely working well. As I have sensitive skin, my skin is becoming red, little irritation in the process of using it. Then I consulted local doctor to sort out my problem and also show the product formula. They also suggest as this is the best product for skin but it takes time for perfect results. Then I felt more confident to use and continue it. Please make sure to read the advices in the prescription and also in website. Finally, I extremely loved it. Thank you for your help software team❤️
The reviewer stated that an incentive was offered for this review
I’m actually surprised at how effective this is
Yeah so far so good, have had a brilliant experience with the online doctors super fast response, really easy kinda miss doing a million step routine but this is so effective with like 3 steps. I’ve been using it for a week and already see small improvements in my skin and believe me I’ve compromised my skin by trying literally EVERYTHING!! This is a godsent
Finally found the something that works !
I am very happy with this product . I finally found something that is making a difference. The process if very easy and the results are great
Thank you !
I was sceptical starting this journey. Does this TV advertised product really do what it claims? Delightedly, I can attest to the fact it does. I have seen visible improvement in my peri-menopause skin in just four weeks. My skin is clearer and more radiant. Enough improvement to stay the course and move into a second month of treatment which I feel will have even greater effect on my sun spots and hormonal skin pigmentation. I am also delighted at the cost of this product. But what has really impressed me is the support from the Software team. It has been fast and indepth. The team are easy to contact and incredibly helpful. I look forward to seeing more positive change over the next 3 months.
Worth the purchase
I would just like to say that I have have almost came to the end of my first bottle of skincare and it has done wonders for my skin. At first it made it peel however I did what you suggested and applied moisturiser first and I still only use it every second night. It’s cleared my smile wrinkles and evened out my skin tone, not to mention added extra moisture to it. It’s well worth using something that actually works then waste money on products that don’t.
Saved my skin!
Three weeks in and I am already seeing the results! I was so anxious about my skin but this works and there is such detailed care to each client
This product has helped a lot with reducing acne, clearing dark spots and improving my skin tone. I am glad i gave it a try. Also, Their sunsreen is actually one of the best I've used so far.
I received my product today, with the directions to use. I was concerned because my skincare contained ingredients to treat acne, which I had never had or complained of. I sent an email and within an hour the company had replied, explaining that similar products are used to treat my skin condition (fine lines/wrinkles and dry skin). It immediately
put my mind at ease.
I think it is awesome that the company reply so quickly to emails and concerns. I am more confident at continuing with the treatment and I thank the company for being so reassuring.
I totally love this product and will keep using it. I highly recommend it to anyone
I have used lots of products promising the same results an i have to say this is the actually product that had delivered. Im so glad i gave it a go. My face neck and deck have never looked better. it has really reduced fine lines around my eyes and has made my skin firmer as promised. i highly recommend this to everyone. Super happy me. Thanks Guys
It was very easy to get a tailored product made and delivered. The website is simple to use and the product has given me the best skin I've ever had. Such good value for money!
Visible improvement from day one
After a few months of research I decided to place my software order. The very next day after my first application my skin was visibly smoother. After just one month I’m so impressed with this product.
Thank you for helping a worrying mum
Quite simply the prompt replies and action to give us a plan to feel like someone heard us and are willing to help us has been so amazing and comforting. The communication is fast and we received our creams and plan within a week. Cant wait to see the results. I cant say how much the support helped a worried mum. Thank you
Best and most function Skincare I’ve ever seen/used
The products really are made custom to each individual. My aggressive skin was transformed within months. The quality and convenience is exceptional, the website is so easy to navigate and alter your subscription refill when needed. The doctors respond within minutes-a couple hours. I have no words other than how amazing this company’s products and team are.
Best Skin Care I've ever used!
I purchased the kit as well as the prescription. Within a week, I could feel the difference. In 2 weeks, I started to see a difference in my pores, being much smaller. I am amazed that this works. Customer service has been fabulous and I received my orders in a few days of ordering. I will not be using anything else, ever again. To say that I am satisfied is understated! Thank you to the whole team.
Product works, business doesn't - Literally performed a "bait and switch" with their product!
So, I've used tretinoin in the past over the years. I thought because of lockdowns, that it would be easier and cheaper to use Software's online service than to keep purchasing my tretinoin cream from my dermatologist. How wrong I was.
Firstly, there was a two week delay in receiving my product - they claimed that it was an error on the pharmacy's part. They claimed the delay was because I said I used a retinol, when I in fact had explained that I had used tretinoin 0.025% (a retinoid, there is a difference) in the past.
When my product fin...ally arrived to me it had an expiry 6 weeks away from the date I received it. How odd, especially when they advertise the product lasts for two months and claim they manufacture the product only after you have had your online consultation with the doctor. When my previous dermatologist compounded her tretinoin creams, they lasted 3 months minimum - something odd is happening if they are compounding tretinoin and azelaic acid creams and only guaranteeing their effectiveness for 6 weeks. Then after unboxing my package, I realised the tube they sent me didn't actually work. The pump wouldn't dispense! When I contacted Software asking how to organise returning the defective product for a replacement, they said they can't accept returns, but it was a known problem with these pumps. They stated they will send a replacement because they were unable to refund. Next, their CEO sends out a mass email claiming that customers have told them they want LESS product for their money! I found that so amusing that the CEO thought customers would believe they want less product at the same price. When I received my replacement today, I laughed. Instead of the 30ml bottles I signed up for, they sent me 24mls only. Honestly, I believe that if I called Consumer Affairs, I believe they would intervene in this "bait and switch". Obviously Software had an ongoing problem with the tubes they were packaging their products in, as they stated themselves (you couldn't pump any product from these tubes, you can't break the tubes apart to salvage the product). Perhaps they have tried to source new tubes, and could only source alternatives that come in 24ml size. It's either that, or it was a deliberate cost saving decision. No customer is going to say "yes, keep charging me the same price and give me less product". Do they think we are that stupid? You know what the CEO sending a message like this does? It damages the trust that your customers have with your business and brand. What an amateur move.
Skin is improving after 5 weeks.
It's now week 5 of my treatment and I can see visible improvement in my skin after an initial 'breaking in' period. I don't get random breakouts, my pores are smaller, my skin is smoother and my sun spots are slowly starting to disappear. However, my skin is sensitive so I staggered my applications per week, used the sandwich method and delayed my next shipment as my skin adjusted to the treatment. I'd recommend speaking with your doctor and letting them know if you have sensitive skin so they prescribe you a lower strength treatment.
Some is...sues I found with the packaging was that it was missing an expiry date on the bottle (maybe this was just me?), it's hard to see how much you've used which is important during the first few months of your treatment as your skin gets used to prescription strength skincare and you know when to buy more. The ordering process was super easy with fast response times and helpful advice every few weeks via email. Your doctor is only a message / call away and the customer support team is super helpful. The product works wonderfully (I did worry a bit during the beginning when I had some side effects) and I'm hoping my skin will continue to improve in the following months as I continue my treatment.
Nothing but good things to say.
This is week 5 of my Software journey and I can say that it has been a game changer for my skin. I am 47. I have combination / oily skin and since my teens have suffered with hormonal acne and breakouts. I'd go so far to say that I have sensitive skin too. I was late to the party with actives but decided that maybe now, is the time to try something out that was made for me and Australian and my googling resulted in Software.
I have fine lines. I have some melasma. I have lost some elasticity and am starting to see that in my jawline. I h...
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