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Software
4.7 from 356 reviews · View Statistics
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Reviews

  • Product Quality
    4.4 (37)
  • Return Claim MadeYes (0) · No (32)
  • Shipping
    4.0 (28)
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Wise owl
Wise owlHunter Region, NSW
  • 2 reviews

Early days

published

Only week 3 and my pigmentation is quite extensive so I haven’t noticed much as yet. I am using it every night as my skin is quite tolerant so I’ll see how it goes

Product Quality
4/5
Shipping
4/5

Week 3 and loving it

published
Product Quality
5/5
Shipping
5/5
Brianna S.
Brianna S.Greater Melbourne (Outer), VIC

Can't wait to see the results

published

I'm only on my third week of using the product and so far I am loving it. I am experiencing purging which is expected with the product but my pimples are drying out faster than if I wasn't using this product. Slight peeling and dryness the first 2 weeks but it has begun to settle in the third week. I am looking forward to seeing the results that it produces in the next few weeks.

Product Quality
5/5
Shipping
5/5
Kristine
KristineKimberley, WA

So far, so good.

published

I received my formula about a month ago and I started using it every night as my skin tolerated its strength, also moisturising my skin a few minutes after applying my formula. I'm currently on my 4th week of the treatment, however I haven't seen much changes other than brightened skin. Recently, I have also noticed that some scars from previous acne started to reduce. I'm a bit impatient, however I'm going to continue using it the same way that I've had. I hope that I see more changes in the upcoming weeks, as what my doctor had recommended and prescribed!

Product Quality
4/5
Incentivised Review No
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Still no response

published

My doctor does not respond for a day at a time.. I reply or answer or ask a question and half a day passes... still no prescribed formula for the money I paid..

Incentivised Review No

Great customer service. Early days with using the product but so far so good.

published

Great product and smart idea to give access to prescription strength product online. Follow up consults have been excellent and timely and there is plenty of online info on their site and support FB page. I have seen some benefits but only early days so still working out using these strong products with ensuring I don’t damage my skin barrier in the process. Excited to see the results in another few months.

Product Quality
5/5
Shipping
4/5

Gradual change in a positive way

published

I think the quality of products is very good. I have used many different products on my skin over the years and I do feel these are working. Definitely have less redness in my cheeks Great customer service and plenty of opportunity to seek support/advice.

Product Quality
4/5
Shipping
5/5

Really promising results

published

I'm 6 weeks into my Software treatment and really noticing some great improvements with my skin - blackheads are reducing, texture is much smoother and less breakouts (although these were minimal anyway). The adjustment period is taking a while for me and I'm still getting a lot of peeling peeling redness, but I hope this improves with time. I'm overall really impressed with the product.
I've taken a star off because I find the customer service a bit off-putting. Communication with the GP and the customer service staff is not personalised and the advice is repetitive - feels like I'm communicating with a bot. Also the email traffic is excessive.
This isn't enough for me to abandon ship as I'm seeing great results.

Product Quality
5/5
Shipping
5/5

So far so good

published

I was skeptical at first for sure. But so far I have not had any reason to doubt this product. the set up process was easy. Communication since has been regular and genuine. The packaging of the products is lovely and the little touches of the toiletries bag, headband etc are nice to get. Week 3 and excited to continue

Product Quality
5/5
Shipping
4/5
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Maria
MariaSydney, NSW

Very effective

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Amazing.
Amazing.Greater Melbourne (Outer), VIC
  • 2 reviews

Really good

published

Only at the early stages but so far so good, a little bit of peeling but seeing good progress within my skin. No negative side effect so far and happy to continue with this product to see further positive results.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
nalinsta16
nalinsta16Sydney, NSW

So far so good!

published

This is the third week I am using the software cream as a night treatment and I am seeing some promising results. My skin is still in the stages of peeling but I've noticed less inflammation after getting new breakouts. I'm going to continue this treatment to see how my skin progresses over the next week's.

Incentivised Review No
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Something that has finally fixed my skin

published

I’m so happy I’ve finally found a product to fix my acne after years of suffering. Software really works and has simplified my skincare routine

Product Quality
5/5
Shipping
4/5
Brayden G.
Brayden G.Sydney Surrounds, NSW

Great Customer service and Product

published

The products I bought have done a lot for my skin, especially the retinoid. I'm incredibly new to the skincare game, and software made it super easy for me to understand and now I dont need to liik at my little routine sheet anymore.

Worth the buy

Product Quality
5/5
Shipping
3/5
Mel
Mel
  • 2 reviews
  • 2 likes

Great customer service!

published

I have been using software for 4 weeks now. While it's only early days, I have started to notice a difference in my skin. The customer service team is excellent, they will help you out with any queries that you may have. Give it a go. You won't regret it.

Product Quality
5/5
Shipping
4/5
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Questions & Answers

Christine C
Christine Casked

I have been using the software prescription for a couple of months and my skin is tolerating it really well. Do you have any other products that will help fade darker sun damage spots on my face?
Regards,
Christine

No answers
Lets Learn P.
Lets Learn P.asked

hello, still i am double mind, my skin is very sensitive. any sad effect with I stop to use it later, is it strong chemical?
thanks

No answers
Jordan
Jordanasked

How long will it take for there to be a difference in my skin?

1 answer
Danielle H
Danielle H

It depends on what they prescribe you ☺️ I was prescribed with a tretinoin cream and I’ve been using it for about 5 weeks now and I did get some extra break outs around my jaw area (that was my skin concern) but they did warn me it could happen initially, but now my skin is really clear and less congested! I have oily skin too so even the oiliness has minimised a little, I really like the moisturiser they sell tho it’s really hydrating and just the right consistency too :)

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