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Solahart L Series

Solahart L Series (page 3 of 4)

2.5 from 64 reviews · View Statistics

Reviews

  • Build Quality
    3.5 (2)
  • Value for Money
    3.0 (2)
  • Cleaning & Maintenance
    5.0 (1)
  • Noise Level
    5.0 (1)
  • Temperature Consistency
    4.0 (2)
  • Heating Speed
    3.5 (2)
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Hutchie

HutchieMackay

  • 3 reviews
  • 4 likes

Sub-standard performance and pitiful service.

published
1 comment
Hutchie
Hutchie

An update - now all of the kids have left home and only my wife and I in the house. This unit still cannot give a hot shower on the second day of rain.
No Contact from Solahart.

Nadia G.

Nadia G.Perth, WA

  • 10 reviews
  • 10 likes

Five star Service

published

Rethink customer service

published

We have the system now installed for 12 years and had it serviced at the recommended intervalls. We recently had our fuse jump out and I had to get up on the roof to see what it was as it was related to the booster. When i opened the plastic side, all I could see was corroded material which was leaking water and therefore made the fuse jump out. We contacted the solahart technician and he said that they serviced it every year, however because it was a cheaper model at the time that that kind of 'wear' was normal. They offered me to replace the unit with another one for $3997. You are kidding. My advice "Stay away from them".
The rebatte at the time
Corrosion even when serviced, customer service, professionalism,

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J.Murray

J.MurrayPerth

  • 2 reviews
  • 10 likes

Substandard Product, substandard customer sevice

published

Paid almost double the average price for a Solahart system thinking "you get what you pay for", how wrong was I, here I am looking at my second Christmas in three years with no hot water, now been fobbed off three times this time. Think I might start legal proceedings against them as it's still under warrenty and I've had enough. Solahart Midland, W.A. you suck, buyer beware.
Hot water when it works
bad warranty service, breaks down on an annual basis.

3 comments
Solahart
Martin LynchSolahart
Debra Paul
Debra Paul
J.Murray
J.Murray

COSTLY COLD WATER FROM THE SUN

published
Jacques75

Jacques75launceston tasmania

beware of maintenance and spare parts costs

published
4 comments
brady.heathcote
brady.heathcote
Anneastascia
Anneastascia
Andrew
Andrew

First solar hart unit lasted 20 years - next one 15 years. Have been advised replacement is required and it only has a ten year warranty. Prices on the up and up and quality?

Not happy

published

After sales service is non existent. Beware all those Canberrans installing them before Christmas! Two weeks ago we came back from 3 weeks holiday to no pressure in the hot water and are having great difficulty getting anyone to call back after 8 phone calls. A man did come out last weekend but did not know what was wrong and it still is not fixed. The heater was working very well until now.
Very efficient until now.
No pressure in hot water after 3 weeks holiday. After sales service non existent.

Can only go by experience....and that's excellent

published
Roger E

Roger EVarsity Lakes

Don't do it,don't do it.

published

These guys claim to have 59 approximate years experience building these things and I thought things from China didn't work, but the fact that these guys can't get a solar hot water system to work after 50 odd years does not auger well for their technical skills,especially under our Queensland sun. I have cleaned the panels to no avail.
Free hot water
got less effective from day one and now rely on booster 24/7

4 comments
chappies
chappies
brady.heathcote
brady.heathcote
Anneastascia
Anneastascia
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Terrible

published

You have to go thru Rheems for service. Their monopoly attitude will give you grief when warrantee's over. whatever you saved on your bill,you will put it back on to service and repair cost. Because their solar system parts aren't widely available, you won't have any other choice than contact them. And it will more likely to go off or require service every 12 months.

* Poor customer service thru out call centre to technition.
* Generate not enough hot water
* Some parts only last 12 months(according to their very "unfriendly" tech). so it won't save you money after all.

1 comment
chris65
chris65

Very bad, your tank will only last 6-7 year and it will cost $2500 to replace

drifand

drifandWA, 6112

  • 151 reviews
  • 48 likes

Great product or poor service by Rheem?

published
1 comment
Gab46
Gab46

I totally agree. The installation of my system was a total disaster, they even left the plastic on the unit which in time started to come off !!

TOF

TOFAU

Don't buy Solahart!

published
2 comments
Gab46
Gab46

I have had a very similar experience, really bad workmanship, they even left the plastic on the system and overtime it started to come off in pieces!!

Anneastascia
Anneastascia

So this is not a review on the L series supplied by Solahart but a review on the workmanship or plumbing who installed it?

Furious28

Furious28Adelaide

Aweful! Don't do it

published

I have never been so disappointed in anything, not hot enough, not enought hot water, cold by evening, you need twice the capacity of your old tank - but Solarhart don't tell you that. Wintertime you need a booster, but they don't tell you that either. Save yourself the stress, just don't do it. So disappointing, aweful system, saving money - what a joke, it costs you more if you actually want hot water.

No .......********* hot water!!!!!!!

3 comments
Anneastascia
Anneastascia
Tina
Tina
Incywincyisaac
Incywincyisaac
lexie66

lexie66AU

  • 3 reviews

Terrible

published

if i had my time over again i would not by a solarhart hot water system again
terrible service and rude customer service
no water tank beside the house
low presure poor service

1 comment
Kezza10
Kezza10

Low pressure is generally nothing to do with a person 's hot water unit !!! try the water service agent / supplier .

great product

published

had my solahart for 27 years and never hd any trouble with it. we changed the anode a number of times, which as recommended mad the full system last a long time. I have bought a new solahart, and the service i received was second to none!! well done solahart!!
cheap running costs, hardly ever boosted it. Peace of mind!!

2 comments
Edy
Edy
Jock35
Jock35
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EV79Lawton

EV79LawtonWA, 6018

  • 135 reviews
  • 29 likes

It's ok

published

My husband and I have decided to install a Solarhart water heater instead of using gas water heater for cost saving purpose.
It turns out that the Solahart really can save water during summer time but be prepare to pay a big bill during winter time as most of the time you do not to use the electric booster to boost the hot water.
If you have a big household, my advice is do your research and whether is it really worth to install a solar water heater or gas water heater.
Save money during sunny day
costly

tnnl70

tnnl70

  • 2 reviews
  • 1 like

Good

published

Generally happy with unit which has been installed since Nov 2009. We are saving approx up to $50-$55 per quarter. Off peak 1 usage was typically 900 - 1200kwh using elec hot water, with solar hot water, off peak usage reduced to 130 - 500 kwh. Cloudy/rainy days during winter can mean we run low on hot water during the evening, so we may have to switch to off peak 2. Apparently the system is rated at only 200l on the heater element alone, even though the whole system is 300l. During sunny days there is plenty of hot water.
Cheaper electricity bills.
Can run low on hot water in the evenings during cloudy/rainy days. May have to switch to off peak 2. Installing without rebates would make it very expensive.

1 comment
Kezza10
Kezza10

I didn't think the sun shoned down on us of an evening ??? Nor when we had rain :)

Excellent

published

Definitely worth having, the savings far out weigh what it cost us initially. I know a number or friends who now have this product as well who are really happy with it
Fantastic product that has lasted a long time. I have enjoyed the cost savings off the electricity bills. I bought mine because my parents had their's for over 25 years.

truthfacts

truthfacts

  • 4 reviews
  • 2 likes

Good

published
hbao578

hbao578

  • 5 reviews
  • 3 likes

Excellent

published

further to my review posted on 13th July 2009. I have received my first electricity bill after insatlling the solahart 302L. I have a saving of $33.82 for the quarter. I used to have an all electric system using 331kWh per quarter. Now I have used 46.5kWh this quarter with the solahart 302L. I have had the booster on all the time (no need to though) and run on off peak 2.
cheap to run

1 comment
Greenfalcon
Greenfalcon
Page 3 of 4
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Questions & Answers

Ritchie Border

Ritchie Borderasked

How much does it cost to replace the anode also the hot water release valve

No answers
Sydney T.

Sydney T.asked

how much is it to buy a heating booster element for a 300LJ system?
i assume they are about 3.6kW?

No answers
Glenn M.

Glenn M.asked

Dear Sir
I have owned my solahart l series for 4 1/2 years and will require service shortly.
The question is what parts are included free in the $350 SERVICE cost. Eg cathode , tempering valve, filters any oyher valves

Thanks
Glenn McGrath

2 answers
Fired Up
Fired Up

The question is best directed to the company as this is a review site

Steve S.
Steve S.

Hey Fired Up, you are in the Q&A tab of the Product Reviews

Get an answer from our members and Solahart representatives

Details

CategorySolar Water Heaters
Release dateAug 2007
ManualDownload manual

Visit official website

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