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Solahart

Solahart

1.7 from 45 reviews · View Statistics
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Reviews

1.7
28 reviews
  • Value for Money
    1.7 (28)
  • Product Quality
    2.2 (26)
  • Return Claim MadeYes · No (28)
  • Customer Service
    1.9 (28)
  • Timeliness
    2.0 (6)
  • Job Satisfaction
    1.5 (6)
  • Rates and Fees
    1.8 (5)
  • Installation
    2.5 (23)
  • Warranty Claim MadeYes (2) · No (26)
  • Purchase Price$7,022.32
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Reviewer Photos & Videos

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Could have been a great product 20 years ago, differently not now

published

Had installed solar hart system in 2014 .received a larger than normal water bill must have a leak somewhere, notice solar hart panel gushing water phone solar hart it’s out of warranty. What piece of crap.

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Timeliness
2/5
Job Satisfaction
1/5
Rates and Fees
1/5
Installation
3/5
Trustworthiness
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationI
Warranty Claim MadeNo
Purchase Price$3,500.00
Terry
TerryHunter Region, NSW
  • 7 reviews
  • 4 likes

Very bad installation

published

Avoid solahart Rutherford  owner  is extremely rude and was very angry that I payed another company to look at it   the system is only 5 and a 1/2 years old and no longer working and the wiring is substandard and now the system is out of warranty. I'm going to pay another company to try and fix the extremely bad installation was told they dont have to fix it and they would come and look at it but still waiting

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Installation
1/5
Trustworthiness
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationRutherford
System Size2 KW
Warranty Claim MadeNo
Purchase Price$4,900.00
King Family
King Family
  • 2 reviews

If your a Family Don’t get solar hot water

published
Value for Money
2/5
Product Quality
3/5
Customer Service
3/5
Timeliness
3/5
Job Satisfaction
3/5
Rates and Fees
3/5
Installation
3/5
Trustworthiness
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationSolarhart lismore
Panel Purchased 410ltr split hot water
Warranty Claim MadeNo
Purchase Price$5,500.00
Solahart rubbish
Solahart rubbishSouth Australia

Tanks rust out prematurely. Absolute crap tanks. Avoid

published

Tank is <10 years old. They say they should last 20 - 30 years. But only warranty for 5 years....because our is rusted out throughout already. Concept works brilliant, so find another brand. These are not up to standard.

Value for Money
1/5
Product Quality
1/5
Customer Service
3/5
Trustworthiness
2/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased solahart
Warranty Claim MadeNo
Purchase Price$4,000.00
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David C.
David C.
  • 2 reviews
  • 1 like

Sunshine Coast Solahart - Incompetent or Fraudulent? Maybe both.

published
Value for Money
1/5
Product Quality
3/5
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
2/5
Rates and Fees
1/5
Installation
3/5
Trustworthiness
1/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Panel Purchased Solahart Silhouette 6kw Premium Plus 7.77kw Pv System
Warranty Claim MadeNo
Purchase Price$11,884.00
Andrew S.
Andrew S.Hunter Region, NSW

Absolute cowboy

published

Came in cracked 4 ceilings , a hole in a door , didn’t clean up after themselves, left off cut wiring in the gutters and left over conduit in the ceiling as well as not installing the system the way they had it in the quote.
I’ll give them a little credit because they fixed the ceilings and door but I wouldn’t recommend them to anyone else

Value for Money
3/5
Product Quality
3/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
1/5
Rates and Fees
3/5
Installation
1/5
Trustworthiness
3/5
Incentivised Review No
Return Claim MadeNo
System Size9.2 KW
Panel Purchased Solahart
Warranty Claim MadeYes
Purchase Price$14,000.00
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Pat
Pat
  • 2 reviews
  • 1 like

Post Installation Customer Service

published
Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Trustworthiness
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
John Vatovec
John VatovecIllawarra, NSW

Don't Even Consider One...!!!!!

published
Value for Money
1/5
Product Quality
3/5
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
1/5
Installation
1/5
Trustworthiness
1/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Solarhart RoofTop
Warranty Claim MadeNo
Rob Barnes
Rob BarnesSouth East Queensland, QLD

Absolutely shocking solahart hot water system

published
Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Solahart L series
Warranty Claim MadeYes
Purchase Price$5,600.00
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Stuart C.
Stuart C.Sydney Surrounds, NSW
  • 2 reviews
  • 3 likes

Woeful installation experience.

published

Sales team were excellent, however...

Once the deposit was paid I didn't hear from them, until an SMS message after business hours from one of their subcontractors who did not have the full scope of works. Difficut to get satisfaction once the contract is signed.

Avoid.

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Narelle
NarelleSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Technician absolutely useless.

published
Value for Money
1/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Bill R
Bill RWide Bay-Burnett, QLD

Seem to work ok but workmanship on the roof terrible

published
Value for Money
3/5
Product Quality
4/5
Customer Service
4/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased QCELLS 300w panels
Warranty Claim MadeNo
Purchase Price$5,995.00
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Brendan M.
Brendan M.Perth, WA
  • 3 reviews

Company lacks customer values

published

Installers did a fantastic job on the day. All sub contractors. Very polite and well managed for a big install. More than what can be said from the actual business and their electrician. [name removed] at the mandurah store was extremely bad to deal with from multiple family members.

House nearly suffered a bad electrical fire.... One did happen behind the meter box from bad wiring but luckily being double brick and 2 story it was isolated.

Approached the previously mentioned mandurah store with report from personally hired electrician. Electrical fault due too solar install causing fire.
All received was attitude and no reimbursement. I'll be taking the appropriate action and reporting to electrical board and supplier companies.

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Value for Money
2/5
Product Quality
3/5
Customer Service
1/5
Installation
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$6,000.00
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Townsville Solahart

published
Value for Money
1/5
Product Quality
2/5
Customer Service
1/5
Installation
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$6,500.00
Lil
LilMetropolitan Adelaide, SA
  • 4 reviews

Quick reliable service

published

During the cool part of the year I was happy that the team could act upon my cold showers within a week. John was helpful and educated me about the system well. Had a hot shower that night they were helpful with directions as to the government incentives and did not demand payment straight away

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Details

CategoryOnline Shops, Physical Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected
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