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Solahart

Solahart (page 2 of 2)

1.8 from 47 reviews · View Statistics
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Reviews

1.8
30 reviews
  • Value for Money
    1.8 (30)
  • Product Quality
    2.3 (28)
  • Return Claim MadeYes · No (30)
  • Shipping
    1.0 (1)
  • Customer Service
    2.0 (30)
  • Timeliness
    2.3 (8)
  • Job Satisfaction
    1.9 (8)
  • Rates and Fees
    2.1 (7)
  • Installation
    2.5 (25)
  • Warranty Claim MadeYes (2) · No (28)
  • Purchase Price$6,892.90
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Tilly
TillyHunter Region, NSW

No interest in after sales service

published
Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Installation
2/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Solahart 2 panel roof system with hot water tank in garage..
Warranty Claim MadeNo
Purchase Price$4,300.00
Shocked in Bundy
Shocked in BundySouth East Queensland, QLD

Bundaberg Solahart, your after-service is shocking!

published

We had panels fitted in May and couldn't fault the engineers, they were great and the install was professional, everything was explained.

Now to the after-service... My system has not been switched on to Ergon and I have just received my unexpectedly high quarterly bill. Emails from the manager stating everything was connected and up and running obviously were sent in jest.

Prior to this they failed to register my order to get the 5-years interest free option. A lot of subsequent calls, emails and face to face eventually resulted in them doing what they should have in May, only 3 late.

Don't use and I wish I had seen this site prior to going with Solahart.

Value for Money
3/5
Product Quality
4/5
Customer Service
1/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Sad Solar Consumer
Sad Solar ConsumerSouth East Queensland, QLD
  • 2 reviews
  • Verified

Solahart install but do not switch on panels. Result, 1 whole quarter with no solar input & full bill

published
Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
System Size6,000 KW
Panel Purchased SOLAHART300BLK
Warranty Claim MadeNo
Purchase Price$8,747.00

Expensive ineffective system don't waste your money

published

The system fails every twelve months, thermostat needs replacing annually, last year the pump, motherboard and a few other items failed that cost over $1100 to fix on top of the $4700 system wouldn't recommend

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Installation
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$4,700.00
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Loredana Gentile
Loredana GentileSydney, NSW
  • 4 reviews

Solahart Quote

published

Their sale agent came to my place and he was good in explaining what system I need, then he wrote a price on a piece of paper and he said "I will send you the quote tonight" and after 1 month, repeated calls (he answered only to the first one), text messages (he never replied) and emails (he never replied) I am still waiting for it. I think this guy came to my place just to be out of the office, no interest to sell anything.
In the meantime I chose another company and they are coming to install my system.

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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