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Solahart

Solahart

1.7 from 62 reviews · View Statistics
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Reviews

1.0
2 reviews
5
(0)
4
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3
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2
(0)
1
(2)
  • Value for Money
    1.0 (2)
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (2) · No
  • Customer Service
    2.0 (2)
  • Installation
    2.0 (2)
  • Warranty Claim MadeYes (2) · No
  • Purchase Price$8,480.00
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Expensive and unreliable

published

Bought a GreenGlo in 2012 after a quote with 10 year warranty. System installed and working ok. When serviced in 2019 it needed fluid. 3 months later it failed. Faulty workmanship in panel. Cost $2100. Disputed warranty even though written in quotes. Wouldnt go near them.

  • Value for Money
  • Product Quality
  • Customer Service
  • Installation
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeYes
  • Purchase Price$12,000.00
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Fiona G.
Fiona G.South East Queensland, QLD

Terrible Service Do Not Use Them

published
  • Value for Money
  • Product Quality
  • Customer Service
  • Installation
  • Return Claim MadeYes
  • System Size3 KW
  • Panel Purchased 302L
  • Warranty Claim MadeYes
  • Purchase Price$4,960.00
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The reviewer stated that an incentive was offered for this review

Questions & Answers

C.D.H.
C.D.H.asked

How do I report solahart and get them to replace my fridge and other white good that were fried when solaharts dodgy inverter caused a power surge? They are ignoring my pleas for help.

2 answers
Warren Pickles
Warren Pickles
Solahart
Solahart AustraliaSolahartSend a private message
Kerry MacDermott
Kerry MacDermott asked

I submitted a review around 3-4 weeks ago expressing my amazement that when Solahart sent a repair person to fix my 8 y.o. Solahart 302J roof-mounted system, he sent me an invoice for $740, with another visit required to replace the sacrificial anode at a further $200.
This service is apparently necessary every 5 years, doubling the price of the system over its lifetime.
This was never mentioned either when making initial enquiries or at the time of installation.
l attempted to make detailed enquiries at the time but these were artfully deflected by sales staff.
Needless to say l would never have bought the system had l known the cost over 20 years was $8000 rather than $4000.
I have contacted Solahart 3 times but never received so much as an acknowledgement.
My review has disappeared from this website. Why?

4 answers
Sammy
Sammy

Yes solarhart have problems with maintence that other brands dont have.

Kerry MacDermott
Kerry MacDermott
Solahart
Solahart AustraliaSolahartSend a private message
glenda
glendaasked

an you get compensated if the solar system is not working and you are waiting ages for a part

3 answers
Terry
Terry

No nothing and no contact ever, and will never deal with any company that deal with solahart

Solahart
Solahart AustraliaSolahartSend a private message

Hi Glenda, please email solahart@solahart.com.au - with your details so we can contact you.
Thank you Solahart Australia

glenda
glenda

Hi the company we purchased from said they will contact us when part is available but have not had solar into the grid as last electricity bill Contacted asolar hart and left a message but know9ne called me back

Get an answer from our members and Solahart representatives

Details · 

CategoryOnline Shops, Physical Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected
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Extra Information

Contact info for Solahart

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