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Solar Galaxy

Solar Galaxy

4.7 from 109 reviews · View Statistics

Reviews

4.6

76 reviews
5
(60)
4
(10)
3
(2)
2
(0)
1
(4)
  • Value for Money
    4.7 (70)
  • Customer Service
    4.6 (73)
  • Timeliness
    4.9 (8)
  • Job Satisfaction
    4.7 (7)
  • Rates and Fees
    4.7 (9)
  • Installation
    4.7 (62)
  • Product Quality
    4.6 (66)
  • Return Claim MadeYes (3) · No (71)
  • Warranty Claim MadeYes · No (76)
  • Purchase PriceA$2,813.32 (28)
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Reviewer Photos & Videos

Richard

RichardSydney Surrounds, NSW

  • 2 reviews

Exceptional Experience

published

Amazing pricing, good installation - great experience! After much debate and trying to find a solution, we selected Solar Galaxy and were happy with our decision.

Great Work Team Solar Galaxy!!

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko Solar
System Size10 KW
Purchase PriceA$3,999.00

Perfect job ..reasonably price

published

They done good job at my place I really recommend this company. They put quality stuff on reasonably price. They do whatever the say ... on time. Had experience staff . Thanks guys for good job

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Good service at competitive rates

published

just got my solar panels from mark, good service , competitve rates, good quality. It was a quick process. Good service , competitive rates , good quality.quick process. It was easy to deal with them.

Return Claim MadeNo
Warranty Claim MadeNo
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Riaz Rafeeq

Riaz RafeeqSydney, NSW

Perfect

published

Mark Brown from Solar Galaxy had the cheapest quote with quickest installation. He gave me a quote on Friday 18/09/20 and the 13.3kw solar was installed on 29/09/20. His services were perfect and the installation was perfect as well. Thanks Mark for your great service.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim 330w with Solis inverter
System Size13.3 KW
Purchase PriceA$4,580.00

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Jv_rukus

Jv_rukusSydney, NSW

  • 5 reviews

Cheapest quote with quickest installation

published

Given a quote by Mark Brown on Friday morning and he arranged the installation to be done the following Monday. They were the cheapest among the 5 quotes I got!

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim-fronius
System Size6.6 KW
Purchase PriceA$3,200.00

Perfect

published

The installation team were panctual and clean when they installed the system. I did not have any issues with the company as they were very helpful and very collaborative. They did fantastic job

Customer Service
Rates and Fees
Value for Money
Timeliness
Installation
Trustworthiness
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$2,200.00
Jinesh

JineshSydney, NSW

Very good service

published

Very reasonable price and Very good service by Mark, the Installation process was smooth, fast without any hassle all tradies explained well about everything and answered all questioned I had.

Customer Service
Rates and Fees
Value for Money
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW

Great

published

Well the installatlion was well done without any issues the did looked after my request installation was done quick and on time and thanks to Mark for organizing everything on time

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
System Size6.5 KW
Purchase PriceA$2,800.00
Sarbesh

SarbeshSydney, NSW

  • 2 reviews
  • 1 like

Unparalleled Service

published

It was absolute pleasure getting engaged with Solar Galaxy for installing 10 KW system on my property.From requirement analysis to end to end installation , all phases of the project life-cycle has been immaculate.
I expect them to be prompt in the post service also(do not have any issue yet).
I would highly recommend Solar Galaxy.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased JA Pannel and Growatt for inverter
System Size10 KW
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Minh

MinhSydney, NSW

Simple process

published

The whole process was simple and fast well explained, had the system installed within a few days from the first day of enquiry. No issues in the installation process. Highly recommended solar galaxy.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

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john b.

john b.Sydney, NSW

  • 2 reviews

Perfect and timely installation

published

Staff was efficient and friendly. They were punctual, precise and I am very happy with the quality of work.
I recommend them to anyone who wants good quality at a decent cost

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko
System Size13.2 KW
Purchase PriceA$5,299.00

Perfect

published

I have very good experience dealing with solar galaxy. Installed within week. Ricky was very helpful during the process. I will recommend if anyone wants to install solar panel in future

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

All good any very happy happy good communication

published

Have no issues with solar galaxy Install my solar panel very Nice
Hi got the work done very quick within a week
I would recommend to any body want to install

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solis
System Size6.6 KW
Purchase PriceA$2,200.00

Great Workmanship!!!

published

I have good experience dealing with the solar galaxy team, they are helpful and provide great customer service. The technicians arrived on time and carried out the installation works with great care.
Well done!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Awesome experience

published

Strongly recommended. Speak to Mark Brown he got knowledge and will answer all your questions. Quick installation. Good communication. Helpful after installation as well to get you connected to energy provider and wifi settings. Good experience.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Alaa

AlaaNew South Wales

Great work!!

published

The solar galaxy team have done a great job when installing the system over my house, I do advise everyone to use them. Make sure you look for Mark Brown who will help you and guide you very well to make it very easy trip for you. Great work

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

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Sohail

SohailSouth East Queensland, QLD

Good and nice

published

I had good experience dealing with them from start to end. They did a good job installing panels. The person I deal with Mark Brown was good as he responded very quickly for all my queries. I will recommend them to others.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
System Size6.6 KW
Henry King

Henry KingSydney, NSW

Good and friendly

published

Friendly tradesmen team.Bad point is not to show me how to connect WIFI to the inverter but put this job to the salesman and reading manual.Now I wait for a heavy rain for test of leaking

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim panels,Solis inverter
System Size6.6 KW
Purchase PriceA$2,400.00
Cameron

CameronIllawarra, NSW

Set up Complete

published

The team at Solar Galaxy came on time and installed my new system within a few hours.
They left my property as they found it, taking all of their rubbish and materials.
The set up has worked and i have connected to the wifi.
Great service and price
I have trust that i can contact Mark if i have any issues

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Varun K.

Varun K.Sydney, NSW

Fantastic experience from day 1

published

I would like extend my thanks to Ricky for his extraordinary customer service skills by making my solar installation journey smooth and transparent. As promised by Ricky, the installer did a great job and were flexible to accommodate my requirements (at a marginal extra cost which I was happy to pay) keeping in mind that I was getting the most reasonable deal currently out in the market. Solar is working perfectly fine generating 25Kws per day, been running for a few days now. I think it is the best investment/addition I have ever made to my house which is not depreciating rather generating returns for me.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim panels, and Sungrow inverte 5.5KW
System Size5.5 KW
Purchase PriceA$2,500.00
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Questions & Answers

Rod Richardson

Rod Richardsonasked

Hi we are moving into a new home at HELENSVALE on the 9/12/2019. It is a four bedroom home with a media room as well. We would not be able to go ahead with installation of system until the 9/12/2019. Would it be possible to get a quote and for it to be done before the 1/1/2020, so as to get current rebate

Thanking you

Rod Richardson

1 answer
Solar Galaxy
Harry S.Solar Galaxy

Hi Rod,
Thanks for contacting us. Please give us a call tomorrow on 02 9119 2905 or 0430 480 499.

Steve

Steveasked

Hi
Which panels and inverters do you use on your 6.6kw installs
Thx

1 answer
bish
bish

Hi
Jinko 315 W

Get an answer from our members and Solar Galaxy representatives

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