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Solar Galaxy

Solar Galaxy

4.8 from 173 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.0
6 reviews
5
(3)
4
(2)
3
(0)
2
(0)
1
(1)
  • Product Quality
    5.0 (3)
  • Return Claim MadeYes (4) · No
  • Customer Service
    4.0 (4)
  • Timeliness
    1.0 (1)
  • Installation
    5.0 (3)
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Reviewer Photos & Videos

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agnes
agnesSydney, NSW

Deposit not paid back

published

Terrible communications so I decided to cancel after paying a $50 deposit. Still waiting for a refund after 3 weeks. deposit was paid after 3 months of waiting for a response from them.

Customer Service
1/5
Timeliness
1/5
Trustworthiness
1/5
Incentivised Review No
Return Claim MadeYes
agnes
agnes

Got the deposit back--a product of of miscommunication. thank you solar galaxy.

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Sohail
SohailSouth East Queensland, QLD

Good and nice

published

I had good experience dealing with them from start to end. They did a good job installing panels. The person I deal with Mark Brown was good as he responded very quickly for all my queries. I will recommend them to others.

Product Quality
5/5
Customer Service
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeYes
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Very good customer service very good man

published

Very good staf and good castomar sarvic Ricky Where do good customer service
Let it go to staff to flash on the solar I lik
It’s not easy to straighten Thanks Ricky

  • Thumbnail
Product Quality
5/5
Customer Service
5/5
Installation
5/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Luma
LumaSydney, NSW

Excellent job

published

Good price and good job by Ricky.
I'm very happy with this company and installation , the system designer,the installer (who gets on the roof and puts the system in place) are all helpful and great

Luma janni
0414521762

Product Quality
5/5
Customer Service
5/5
Installation
5/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

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Questions & Answers

RAJBIR SINGH
RAJBIR SINGHasked

Just want to let you know guys my solar panels not feeding in more than 9 kWh a day at the moment…it used to feed in upto 30 kWh a day…The maximum reading I saw till 4000 kWh on box but at the moment not going further 1600 kWh at any time.
As u know we r already in hot days.
My house uses is not that much…I’m still paying electricity bill.
Plz update
Thanks

1 answer
Solar Galaxy
Harry S.Solar GalaxySend a private message
Rod Richardson
Rod Richardsonasked

Hi we are moving into a new home at HELENSVALE on the 9/12/2019. It is a four bedroom home with a media room as well. We would not be able to go ahead with installation of system until the 9/12/2019. Would it be possible to get a quote and for it to be done before the 1/1/2020, so as to get current rebate

Thanking you

Rod Richardson

1 answer
Solar Galaxy
Harry S.Solar GalaxySend a private message

Hi Rod,
Thanks for contacting us. Please give us a call tomorrow on 02 9119 2905 or 0430 480 499.

Steve
Steveasked

Hi
Which panels and inverters do you use on your 6.6kw installs
Thx

1 answer
bish
bish

Hi
Jinko 315 W

Get an answer from our members and Solar Galaxy representatives

Details

CategoryOnline Shops and Solar Panel Installers
Offers Free Standard Shipping No
Clean Energy Council MemberYes
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected and Off-Grid
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