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Solar Galaxy

Solar Galaxy

4.7 from 165 reviews · View Statistics
See the Best Solar Panel Installers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.7
113 reviews
  • Value for Money
    4.8 (100)
  • Product Quality
    4.7 (96)
  • Return Claim MadeYes · No (113)
  • Customer Service
    4.8 (105)
  • Timeliness
    5.0 (37)
  • Job Satisfaction
    4.9 (36)
  • Rates and Fees
    4.8 (39)
  • Installation
    4.8 (92)
  • Warranty Claim MadeYes (2) · No (103)
  • Purchase Price$2,795.21
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Frangi
FrangiSydney Surrounds, NSW
  • 3 reviews

Best value and service

published

The whole process from start to finish was professional and easy. Our consultant Junior, provided a fantastic service, he listened to us and did what he could to give us a great price and product. He happily took our calls and answered our many, many questions. The installers did a great job. The price was the most competitive of four quotes. I would have no hesitation in recommending Solar Galaxy.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size8.8 KW
Panel Purchased Risen
Warranty Claim MadeNo
Tony I
Tony ISouth East Queensland, QLD
  • 2 reviews

Great Service.

published

From start to finish process was easy and well managed by solar galaxy. The salesman John Walker was very helpful, honest and gave me a discount where he could so don't be afraid to ask. The installers were great, went out of their way to discuss the layout with me to ensure I was happy, then did a first class job. They were experienced, qualified and friendly. All in all I'm very happy with the system. Thanks Solar Galaxy!

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size10.2 KW
Warranty Claim MadeNo
Purchase Price$4,000.00

Solar Galaxy 13.3Kw Solar Panel install

published

Victor from Solar Galaxy was amazing and he helped me pick the best system for our needs. The installation was perfect and neat at a very affordable price. Would recommend them to everyone.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size13.3 KW
Panel Purchased Jinko
Warranty Claim MadeNo
Purchase Price$4,050.00

Very Happy with the whole process

published

The Great price attracted me ... Quick delivery/installation won me ... and the product/service was outstanding ... I would have no trouble recommending them ... easy to deal with and the best value around.

The few roof tiles that were damaged ... were fixed promptly and also repaired a few other spots without complaint.

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Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
5/5
Installation
4/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeNo
Purchase Price$2,650.00
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Better solar company

published

Customer service was very good and team member were ecofriendly.I will personally recommend this solar company which i found was value for money .Installtion process took very quickly on next day.
I will personally recommend check this Solar comlany.Better price and better customer service.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

better than all those com. with cheap offers Mark was helpful and the installer did the installation as I exactly wanted

published

It took them one full day for 6 people as I needed them to put it in 4 different locations and they did the job that no other company accepted at a fair price

Value for Money
4/5
Product Quality
4/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$3,200.00
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Kelvin
KelvinSydney, NSW

Excellent job, highly recommend

published

I had my 7kw system installed after 2 days, Mark Brown was very helpful not only with the quote but also during installation process, I am happy with the result, I do recommend to contact Mark first if you thinking of putting Solar system for your home.

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size7 KW
Warranty Claim MadeNo
Girish
GirishSydney, NSW

Very professional

published

John did an amazing job keeping me informed at every stage of the process. Very responsive to the queries and provided various options and best pricing. The installation was done in 2 days

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size7.7 KW
Panel Purchased Jinko
Warranty Claim MadeNo
scott
scottSydney, NSW

great service from all

published

excellent service form first contact with mark kept me updated all the way throw the hole event
would recommend using them talk to mark brown on the sales side
scott

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$2,400.00
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bobby
bobbyGreater Melbourne (Inner), VIC
  • 2 reviews

Anne provided a very good customer service and am very pleased for buying the product.

published

The installation process was very easy and I did not have any issues with this company. It was very well dealt my Anne the customer service representative and will surely recommend

Incentivised Review No
Return Claim MadeNo
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Vince
VinceSydney, NSW

Great job very happy with all aspects of the job...

published

Very happy with the out come of the sales and installation, after service was second to none.
Nothing was an effort for them, prompt reply, before and after service, definately would recommend them.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Longi
Warranty Claim MadeNo
Purchase Price$3,050.00
Sachit
Sachit
  • 2 reviews
  • 1 like

Thanks Jhon..

published

Thanks a lot Jhon.
For ur professional help..
It made it a lot easier for us to choose and
Explaining us how does it work as it was out 1st experience with all this..
Thanks

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.5 KW
Warranty Claim MadeNo
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Perfect

published

Very good service great staff good good very good excellent products and services
Easy installation no issues with the company they dealt with everything very effectively and all of it

Value for Money
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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VICK
VICKSydney, NSW

Perfect Job well done

published

Very Fast and supportive team lead by Munish Mehra he followed up the whole process with sales department , offered all the required assistants/support - installers work they ware professional and in time Was easy to talk to them-- did a good job. Well done - I already recommended them to my friends.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Ahmad A.
Ahmad A.Sydney, NSW

7.7 KW/3 phase Solar system

published

Very responsive and supportive team work from operation manger Munish Mehra he followed up the whole process and Victor sales department he offered all the required assistants not to mention the installers team work they ware professional did a good job. I already recommended them to my neighbours and friends.

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size7.7 KW
Panel Purchased Longi LR4 370 W
Warranty Claim MadeNo
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Questions & Answers

RAJBIR SINGH
RAJBIR SINGHasked

Just want to let you know guys my solar panels not feeding in more than 9 kWh a day at the moment…it used to feed in upto 30 kWh a day…The maximum reading I saw till 4000 kWh on box but at the moment not going further 1600 kWh at any time.
As u know we r already in hot days.
My house uses is not that much…I’m still paying electricity bill.
Plz update
Thanks

1 answer
Solar Galaxy
Harry S.Solar Galaxy

Hi Rajbir,

Please call us on 1300 339 596 and ask for Charlie.

We will troubleshoot or get the system checked up and fixed if there is a fault.

Regards,
Solar Galaxy Team

Rod Richardson
Rod Richardsonasked

Hi we are moving into a new home at HELENSVALE on the 9/12/2019. It is a four bedroom home with a media room as well. We would not be able to go ahead with installation of system until the 9/12/2019. Would it be possible to get a quote and for it to be done before the 1/1/2020, so as to get current rebate

Thanking you

Rod Richardson

1 answer
Solar Galaxy
Harry S.Solar Galaxy

Hi Rod,
Thanks for contacting us. Please give us a call tomorrow on 02 9119 2905 or 0430 480 499.

Steve
Steveasked

Hi
Which panels and inverters do you use on your 6.6kw installs
Thx

1 answer
bish
bish

Hi
Jinko 315 W

Get an answer from our members and Solar Galaxy representatives

Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Offers Free Standard Shipping No
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Off-Grid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected and Off-Grid
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