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Solar Galaxy

Solar Galaxy (page 2 of 5)

4.8 from 172 reviews · View Statistics
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Reviews

4.8
117 reviews
  • Value for Money
    4.8 (104)
  • Product Quality
    4.7 (99)
  • Return Claim MadeYes · No (117)
  • Customer Service
    4.8 (108)
  • Timeliness
    5.0 (40)
  • Job Satisfaction
    4.9 (39)
  • Rates and Fees
    4.8 (41)
  • Installation
    4.8 (95)
  • Warranty Claim MadeYes (2) · No (105)
  • Purchase Price$2,855.55
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Abdul wahab Masoudi
Abdul wahab Masoudi South East Queensland, QLD

Good service

published

The whole team very professional good quality and good price I am very happy with customer service.
Junior high quality customer service
And very friendly overall I am very satisfied with
their service

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Johnny H
Johnny HSydney Surrounds, NSW

Excellent Installer

published

The installation process was quick and seamless and SolarGalaxy. The installation team was neat and tidy with their work. Communication with the office was also easy. Performance of the new system turned out better than expected. Would definitely recommend SolarGalaxy to others.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Gsun Solax
Warranty Claim MadeNo

Excellent customer service

published

Junior Constantine have excellent for customer service, John Walker is very supportive for any technical support and like to thanks for entire Solar Galaxy team. Prompt response for any matter and available anytime whenever we need them. Highly recommended for Solar Galaxy for everyone.

Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Longi
Warranty Claim MadeNo

Excellent customer service

published

We got a 6.6 kW system which was very well priced. The whole process was so smooth from paying a deposit to getting our meter changed. Installers were all Cec accredited and did a good quality install. Thank you solar galaxy for saving our ongoing headache of rising electricity bills.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.5 KW
Panel Purchased Solax
Warranty Claim MadeNo
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Great installation and service

published

We got a 6.6 kW system which was very well priced. The whole process was so smooth from paying a deposit to getting our meter changed. Installers were all Cec accredited and did a good quality install. Thank you solar galaxy for saving our ongoing headache of rising electricity bills.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Anthony
AnthonySydney, NSW
  • Verified

This was a great experience had no problems with the install and paperwork good job

published

It was real easy done in 1 day the guy’s didn’t leave any mess and were very good at the job

Value for Money
4/5
Product Quality
5/5
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
4/5
Return Claim MadeNo
System Size6.5 KW
Warranty Claim MadeNo
Purchase Price$2,700.00
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The reviewer stated that an incentive was offered for this review

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Gajraj
Gajraj
  • 2 reviews

Great service

published

I recently utilised their service. They did a great job with everything from the office staff providing good prices for installation to the workers carrying out the set tasks efficiently. Would highly recommend.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Jag
JagSydney, NSW
  • 3 reviews
  • 1 like

Excellent Service - recommend

published

Really good work from Raj Singh and Mark Brown and the whole team at Solar Galaxy from initial quote discussion to installation of solar panels, all professionally done. They even helped me submit my application to my electricity retailer for a smart meter. Keep up it and highly recommend.

Value for Money
4/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased SEMS and GoodWe
Warranty Claim MadeNo
Purchase Price$0.00
Ashma
AshmaGreater Melbourne (Inner), VIC

Excellent work

published

Brilliant work done by Ricky Singh. He explained us the whole process of installation and how will be save money. Keep it up.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Chris
ChrisSydney, NSW
  • Verified

Fast Efficient and Reliable

published

I was able to organise a good quality Solar Panel and inverter installation from Mark at Solar Galaxy after being referred by a family member.

Mark was efficient and provided regular updates. The installation was completed the day earlier than planned at the request of the installers, which was good news to me.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
5/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Panel Purchased Solis inverter Seraphim Panels
Warranty Claim MadeNo
Purchase Price$2,999.00
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Solar panels are good - installation no problems - on time - very efficient

published

On time - very professional- no broken tiles - very happy with the job they done - and cleaned up mess and took away all the wastes

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Longi
Warranty Claim MadeNo
Purchase Price$2,600.00
John
JohnSydney, NSW

Great service

published

Very efficient work carried out, nothing was a problem, all work done on day and left area all clean and tidy..

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Return Claim MadeNo
System Size5 KW
Warranty Claim MadeNo
Purchase Price$3,700.00
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The reviewer stated that an incentive was offered for this review

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Rishi
Rishisydney
  • 2 reviews

Excellent product and performance

published

Guys from Solar Galaxy came and finished the work in a single day, and no hiccups since and it's been a year!

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Solar galaxy good on u

published

Good job done and getting good money back from my electricity company thanks solar galaxand the team of hard working people

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.5 KW
Warranty Claim MadeNo
Purchase Price$2,990.00

Very good very happy

published

Very happy with solar galaxy
Very professionally done
Highly recommended
Friendly staff with all information and installation done professionally
Saving everyday

Value for Money
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased JA
Warranty Claim MadeNo
Matt
MattSydney, NSW

Cheap price doesn't mean cheap quality

published

Thanks to Mark and the team for a great installation, easy to deal with and very professional. Would highly recommend Solar Galaxy!

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Great work

published

Great Job for amazing price
Thanks to Mark and the team for the quick work, have to say they need to collect the boxes and the cardboard of the solar panel as they left them for the house owner to throw away other than that they are friendly staff and very respectful.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Seraphim Mono half cell panels
Warranty Claim MadeNo
Richard
RichardSydney Surrounds, NSW
  • 2 reviews

Exceptional Experience

published

Amazing pricing, good installation - great experience! After much debate and trying to find a solution, we selected Solar Galaxy and were happy with our decision.

Great Work Team Solar Galaxy!!

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size10 KW
Panel Purchased Jinko Solar
Warranty Claim MadeNo
Purchase Price$3,999.00

Perfect job ..reasonably price

published

They done good job at my place I really recommend this company. They put quality stuff on reasonably price. They do whatever the say ... on time. Had experience staff . Thanks guys for good job

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
3/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Good service at competitive rates

published

just got my solar panels from mark, good service , competitve rates, good quality. It was a quick process. Good service , competitive rates , good quality.quick process. It was easy to deal with them.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Riaz Rafeeq
Riaz RafeeqSydney, NSW

Perfect

published

Mark Brown from Solar Galaxy had the cheapest quote with quickest installation. He gave me a quote on Friday 18/09/20 and the 13.3kw solar was installed on 29/09/20. His services were perfect and the installation was perfect as well. Thanks Mark for your great service.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size13.3 KW
Panel Purchased Seraphim 330w with Solis inverter
Warranty Claim MadeNo
Purchase Price$4,580.00
Jv_rukus
Jv_rukusSydney, NSW
  • 5 reviews

Cheapest quote with quickest installation

published

Given a quote by Mark Brown on Friday morning and he arranged the installation to be done the following Monday. They were the cheapest among the 5 quotes I got!

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Seraphim-fronius
Warranty Claim MadeNo
Purchase Price$3,200.00

Perfect

published

The installation team were panctual and clean when they installed the system. I did not have any issues with the company as they were very helpful and very collaborative. They did fantastic job

Value for Money
5/5
Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$2,200.00
Jinesh
JineshSydney, NSW
  • 2 reviews

Very good service

published

Very reasonable price and Very good service by Mark, the Installation process was smooth, fast without any hassle all tradies explained well about everything and answered all questioned I had.

Value for Money
5/5
Customer Service
5/5
Rates and Fees
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Sarbesh
SarbeshSydney, NSW
  • 2 reviews
  • 1 like

Unparalleled Service

published

It was absolute pleasure getting engaged with Solar Galaxy for installing 10 KW system on my property.From requirement analysis to end to end installation , all phases of the project life-cycle has been immaculate.
I expect them to be prompt in the post service also(do not have any issue yet).
I would highly recommend Solar Galaxy.

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
4/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
System Size10 KW
Panel Purchased JA Pannel and Growatt for inverter
Warranty Claim MadeNo

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