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Solar Galaxy

Solar Galaxy (page 2 of 7)

4.7 from 165 reviews · View Statistics
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Reviews

4.7
165 reviews
  • Value for Money
    4.8 (138)
  • Product Quality
    4.7 (129)
  • Return Claim MadeYes (6) · No (113)
  • Customer Service
    4.7 (142)
  • Timeliness
    4.8 (48)
  • Job Satisfaction
    4.9 (45)
  • Rates and Fees
    4.8 (48)
  • Installation
    4.8 (120)
  • Warranty Claim MadeYes (5) · No (111)
  • Purchase Price$2,710.17
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Solar system

published

Everyone involved were great starting with Mark he was very helpful all the connecting crew were good there was another guy involved but don't remember his name,would recommend to everyone thank again for all your help
Shawn smith.

Value for Money
5/5
Product Quality
5/5

Excellent service by Junior

published

The solar galaxy team have done a great job when installing the system over my house, Make sure you look for Junior, who will help you and guide you very well to make it very easy and well explained work..Great work
Highly recommended

Value for Money
5/5
Product Quality
5/5
Inder
Inder Sydney, NSW

great service by Mr junior

published

great customer service and they explain every point properly in detail,Right on time every day ,fantastic follow up, good eyes for details on every aspect of the intalation.Very happy with their service.

Purchase Price$2,765.00
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The reviewer stated that an incentive was offered for this review

Excellent service

published

Junior provided excellent customer service and was very friendly and helpful and understanding. They people who installed the panel were very professional and polite. Very happy with their service. I would recommend it to anyone who is looking for solar system

Customer Service
5/5
Installation
5/5
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Daniel R.
Daniel R.Sydney, NSW

Great service!!!

published

Great team!!! Very friendly and efficient.
I’ll recommend them to my friends.
Keep up the great work.
Right on time every day ,fantastic follow up, good eyes for details on every aspect of the intalation.

Customer Service
5/5
Timeliness
5/5

Great service from the team!

published

The whole process was super easy. At first they inspected our roof and he team explained us about different brands and helped us choose the right one. Would highly recommend!

Value for Money
5/5
Product Quality
5/5
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Very Good

published

Professional service provided by the friendly team at Solar Galaxy. All the team members are highly efficient and they established effective communication in relation to the whole installation process. Greatly appreciated. Many thanks.

Incentivised Review No
agnes
agnesSydney, NSW

Deposit not paid back

published

Terrible communications so I decided to cancel after paying a $50 deposit. Still waiting for a refund after 3 weeks. deposit was paid after 3 months of waiting for a response from them.

Customer Service
1/5
Timeliness
1/5
agnes
agnes

Got the deposit back--a product of of miscommunication. thank you solar galaxy.

Abdul wahab Masoudi
Abdul wahab Masoudi South East Queensland, QLD

Good service

published

The whole team very professional good quality and good price I am very happy with customer service.
Junior high quality customer service
And very friendly overall I am very satisfied with
their service

Value for Money
5/5
Product Quality
5/5
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The reviewer stated that an incentive was offered for this review

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Preet
Preet
  • 2 reviews
  • 1 like

Good company

published

From purchase to installation everything very well . Team of solar galaxy replied all my queries. They are very professional to explain which system is suitable for my house. Thank you very much.

Value for Money
5/5
Product Quality
5/5
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Johnny H
Johnny HSydney Surrounds, NSW

Excellent Installer

published

The installation process was quick and seamless and SolarGalaxy. The installation team was neat and tidy with their work. Communication with the office was also easy. Performance of the new system turned out better than expected. Would definitely recommend SolarGalaxy to others.

Value for Money
5/5
Product Quality
5/5

Great value and professional install

published

Very fast and seemless installation. Junior Constantine (salesmen) was very efficient and never left me out of the loop in terms of the process. I would highly recommend.

Value for Money
5/5
Product Quality
5/5
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Excellent customer service

published

Junior Constantine have excellent for customer service, John Walker is very supportive for any technical support and like to thanks for entire Solar Galaxy team. Prompt response for any matter and available anytime whenever we need them. Highly recommended for Solar Galaxy for everyone.

Incentivised Review No
Return Claim MadeNo
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Excellent customer service

published

We got a 6.6 kW system which was very well priced. The whole process was so smooth from paying a deposit to getting our meter changed. Installers were all Cec accredited and did a good quality install. Thank you solar galaxy for saving our ongoing headache of rising electricity bills.

Value for Money
5/5
Product Quality
5/5

Great installation and service

published

We got a 6.6 kW system which was very well priced. The whole process was so smooth from paying a deposit to getting our meter changed. Installers were all Cec accredited and did a good quality install. Thank you solar galaxy for saving our ongoing headache of rising electricity bills.

Value for Money
5/5
Product Quality
5/5
Anthony
AnthonySydney, NSW
  • Verified

This was a great experience had no problems with the install and paperwork good job

published

It was real easy done in 1 day the guy’s didn’t leave any mess and were very good at the job

Value for Money
4/5
Product Quality
5/5
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The reviewer stated that an incentive was offered for this review

Gajraj
Gajraj
  • 2 reviews

Great service

published

I recently utilised their service. They did a great job with everything from the office staff providing good prices for installation to the workers carrying out the set tasks efficiently. Would highly recommend.

Value for Money
5/5
Product Quality
5/5
ESH
ESHSydney, NSW

Excellent customer service!

published

Thanks you Solar Galaxy team for the great work you have done before, during and after the installation process. Keep up the good work!

Timeliness
5/5
Installation
5/5
Incentivised Review No
Jag
JagSydney, NSW
  • 3 reviews
  • 1 like

Excellent Service - recommend

published

Really good work from Raj Singh and Mark Brown and the whole team at Solar Galaxy from initial quote discussion to installation of solar panels, all professionally done. They even helped me submit my application to my electricity retailer for a smart meter. Keep up it and highly recommend.

Value for Money
4/5
Product Quality
5/5
Ricky H.
Ricky H.Sydney, NSW

Highly recommend

published

Best value for money, Great team with excellent workmanship. Much appreciated Mark Brown for excellent customer care . Highly recommend Solar Galaxy

Value for Money
5/5
Product Quality
5/5
Ashma
AshmaGreater Melbourne (Inner), VIC

Excellent work

published

Brilliant work done by Ricky Singh. He explained us the whole process of installation and how will be save money. Keep it up.

Value for Money
5/5
Product Quality
5/5

Excellent Service

published

Really good work done by Ricky Singh. He was very helpful, polite and friendly. The guy is a genius and knows well about the all the services he provided.

Value for Money
5/5
Product Quality
5/5

Good work

published

Very good job by ricky singh
He is a really talented and hard working guy and the value for money is good too
Cheers

Value for Money
4/5
Customer Service
5/5

Perfect

published

Very good work done thanku ricky singh amazing people. Great service. No issues with the company at all. Easy installation.

Incentivised Review No
Chris
ChrisSydney, NSW
  • Verified

Fast Efficient and Reliable

published

I was able to organise a good quality Solar Panel and inverter installation from Mark at Solar Galaxy after being referred by a family member.

Mark was efficient and provided regular updates. The installation was completed the day earlier than planned at the request of the installers, which was good news to me.

Value for Money
5/5
Product Quality
5/5
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