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Solar Naturally

Solar Naturally (page 2 of 8)

4.2 from 153 reviews

See the Best Solar Retailers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
102
4 star
22
3 star
3
2 star
4
1 star
22

EMMAB

EMMABPerth, WA

  • 9 reviews
  • 11 likes

No regrets - was a no brainer. Highly recommend this company.

published
1 comment
Solar Naturally
kathryn s.Solar Naturally

Money Saver

published

The whole process from signing up, to installation and then use was so easy. Great service and a great product that is now producing the savings on my power bills I was looking for. Thanks to the Solar Naturally team

1 comment
Solar Naturally
kathryn s.Solar Naturally

Hi icoaty, thank you so much for your wonderful 5 star review! We are so happy that the entire process has been easy and efficient, and that you are saving $$$! Wishing you a happy, healthy and prosperous 2019! Stacey at Solar Naturally.

Jonno

JonnoPerth, WA

  • 2 reviews

Time will tell

published

They did a great job on the installation .
Theoretically the system should show us significant savings; time will tell.
Of course all the components are made in China, but the quality actually seems reasonable. If it lasts 5 years we should be ahead.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Very pleased so far

published

Very smooth installation and the installers provided great service. Excellent sales person who explained the details of the contract and benefits very well.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Good system, could get better.

published

Intsallation team was professional at their job.
However I've straggled to get the wifi working even after contacting the company over a year ago. Other than that we are enjoying the benefits of solar power.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Josh.C

Josh.CPerth

  • 2 reviews

Great addition to any home.

published

Solar Naturally have made it possible for anyone to own Solar Panels. With their Certigy option, we were able to afford a full solar panel system, big enough to sustain our energy usage. Great savings on the power bill were noticed immediately. There was a little hiccup with the installation process, which was handled and rectified very quickly and professionally. I would recommend Solar Naturally to any home owner.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Sambo

Sambo

  • 2 reviews

Great opportunity to get some solar panels

published

Good company to deal with and installation was fast and hassel free. Would recommend to all who want to get into saving sone money.

1 comment
Solar Naturally
kathryn s.Solar Naturally

It has helped reduce our power bill by half

published

Yes being shown the panel installation was rather easy
Have had no issues or problems and at this point i dont think we will. Great service and very pleasant people to speak to.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Hi Nannyjan, thank you very much for your review! It is wonderful to here the process was simple and that you were impressed with our approachability and professionalism. Thank you kindly, Stacey at Solar Naturally.

Can’t believe the savings

published

Done quickly and professional. Any questions were answered promptly and they came out the same day to assist with my questions.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Hi Denny, thank you so much for your review. Its lovely to know we exceeded expectations on a professional and service level. Thank you for taking your time out to review us. Kind regards, Stacey at Solar Naturally.

Jordanvi

JordanviPerth

  • 2 reviews
  • 4 likes

Fast, efficient and great customer service

published

The first solar company I considered seriously and after some background checking on the business and their claims I w as very happy to do business with them.

Supply and installation was fast and efficient. In house electricians doing install were professional and informative.

Not had a single issue with the system and highly impressed by the follow up a year down the trsck checking if everything is still going ok.

Highly recommended.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Hi Jordanvi. What a lovely review! Thank you kindly! At Solar Naturally, we pride ourselves on the entire customer journey, so it is wonderful to see this mirrored in your review. Thank you so much; Stacey at Solar Naturally.


Charles B

Charles BHuntingdale Perth

The best of all.

published

We are really enjoy our solar system. Very helpful. There is issue whatsoever since we have been using our solar.
Highly recommended.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Hi Charles, thank you very much for your words! We are so pleased that you are enjoying your solar experience at home and with us here as your provider at Solar Naturally. Thanks for taking time out to review us. Stacey at Solar Naturally.


Kristy

KristyPerth

Love my product

published

Had no issues at all great product and friendly team have spoken to others about your great product too and th ery also have it . Thanks

1 comment
Solar Naturally
kathryn s.Solar Naturally

Holly

HollyPerth, WA

  • 2 reviews

Good service

published

Panel installation was very straight forward with no problems. Have had no problems since all seems to be working well and the company has been very pleasant to deal with.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Hi Holly! Thanks for your kind review. We are so pleased your experience has been straightforward/uncomplicated and pride ourselves very much on our quality customer service. Thank you again, Stacey at Solar Naturally.


Solar natural

published

Would highly recommend solar natural the overall experience from start to finish was very professional staff very friendly and helpful nothing negative to say thanks

1 comment
Solar Naturally
kathryn s.Solar Naturally

Wens, thank you so much for your review. It is wonderful to know you have highly recommended us, as we were able to be consistent in our customer journey from start to ongoing. Thank you so much for your kind words, Stacey at Solar Naturally.

Tennille

TennillePerth, WA

  • 3 reviews
  • Verified customer

Best thing ever!!

published

Paperwork was simple, quick and organized. The set up was completed quickly and with no problems at all. Everyone at Solar Naturally was professional and friendly. I often recommend this company to everyone who mentions Solar as my bills are almost non existent!!!

1 comment
Solar Naturally
kathryn s.Solar Naturally

It’s been a great investment

published

Everything went as planed, no issues or problems from day 1. Very happy with all personal from service to install.

1 comment
Solar Naturally
kathryn s.Solar Naturally

Hi Steve. Thanks for your great review. We are happy that you consider this as a worthwhile investment, as customer savings is one of our top priorities. Thank you kindly, Stacey at Solar Naturally.


Kim

KimByford

Perfect, just what we needed!

published

Very professional easy Company to deal with. Sales Person was knowledgeable, friendly and easy to deal. Installers were on time, friendly and polite and very quick, they have a real eye for attention to detail. I can highly recommend Solar Naturally

1 comment
Solar Naturally
kathryn s.Solar Naturally

Kim, thank you for your review. The word 'perfect' is pretty hard to surpass, so thank you for such an accolade. Its great to know that our high level of service has been recognised. Enjoy the beautiful summer ahead. Stacey at Solar Naturally.


Good but power Bill's still a bit higher than I would like

published

It was very easy was done when I was at work.
Have had no problems with unit. Hope it is still working correctly

1 comment
Solar Naturally
kathryn s.Solar Naturally

Love my new solar panels!

published

The boys that came to do the install were friendly, polite and efficient. They were quick and worked to a high standard. The panels look great on my roof and I'm loving being able to check how much energy is generated with the simple app that came with the install. Keep up the great work guys!


SnSFITZ

SnSFITZSafety Bay

  • 4 reviews
  • 1 like

Excellent product and Service

published

From the outset we found Solar Naturally professional and helpful. The initial Sales person was extremely informative and knowledgeable and wasn't at all pushy or "wanting" to make a sale, they were focused on ensuring we were getting a system that fitted our budget and needs for now as well as the future. The install process was so quick and painless and the team were professional and well mannered.


Page 2 of 8

Questions & Answers

Iqbal

Iqbalasked

Can I cancel my contract after sign

3 answers
Bill
Bill

For door to door sales there is requirement to have a ten day cooling off period in which you can cancel without cost. Send them written notice. Check the details of your contract, there may be fees if equipment is already delivered.

Solar Naturally
kathryn s.Solar Naturally

Hi Iqbal,
Yes Bill is correct, we do have a 10 day cooling off period after Sales Agreement Contracts are signed, this is required by law. If you would like to cancel your contract, please call the office at 1300 168 138.
Thank you!
Rachel - Solar Naturally

Lukasz
Lukasz

Absolute rubbish company. After sales service is ridiculous and does not exist. With sign up with them


Curious

Curiousasked

We were told during a recent consult that the system would be battery ready. One of the reviews below indicates that wasn't the case. Can you address this please?

3 answers
New Dad
New Dad

ask for the model of inverter they are installing and then you can check online if they are actually battery ready

New Dad
New Dad

get more qoutes from reputable solar installers. You'll see a big price difference,

Lukasz
Lukasz

Go somewhere else don't waste your money. Biggest buyers remorse here


Peta D.

Peta D.asked

Is solar naturally an accredited installer, I can not find you listed as such?

1 answer
New Dad
New Dad

a certain person from solar naturally is cec registered based on the cec website.


Get an answer from our members and Solar Naturally representatives

Details

CategorySolar Retailers
Contact Number 1300 168 138
Online Live Chat Yes
After Sales ServiceYes
Services ProvidedSolar Product Retailer
Clean Energy Council Approved RetailerNo

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