Questions & Answers
i am unbelievably disappointed with the whole process. The deposit was paid early December and the installation was completed in early April. We were informed that the job would be done in January if not late December. The house is split level and all installation and connection to the existing meter box is on the single level yet we were charged for extra cable and scissor lift plus extra team member which was not the case. Damage to roof capping, existing conduit and render is evident. Numerous rubbish items were left around the property. Delays, deceit and damage. I have requested that the so called double story cost be omitted and have been given the serious run around. Would you like me to write a glowing review?
Can I cancel my contract after sign
For door to door sales there is requirement to have a ten day cooling off period in which you can cancel without cost. Send them written notice. Check the details of your contract, there may be fees if equipment is already delivered.
Rachel M.Solar Naturally
Yes Bill is correct, we do have a 10 day cooling off period after Sales Agreement Contracts are signed, this is required by law. If you would like to cancel your contract, please call the office at 1300 168 138.
Rachel - Solar Naturally
We were told during a recent consult that the system would be battery ready. One of the reviews below indicates that wasn't the case. Can you address this please?
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