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Solar Power Nation

Solar Power Nation

4.4 from 1,681 reviews · View Statistics

Reviews

  • Value for Money
    4.7 (1,012)
  • Product Quality
    4.5 (966)
  • Return Claim MadeYes (11) · No (1,016)
  • Customer Service
    4.4 (1,036)
  • Warranty Claim MadeYes · No (1,073)
  • Purchase Price$3,000.53
  • Timeliness
    4.5 (325)
  • Job Satisfaction
    4.6 (317)
  • Rates and Fees
    4.6 (305)
  • Installation
    4.6 (952)
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Robert

RobertMetropolitan Adelaide, SA

Excellent customer service!

published

I experienced power outage recently and called Solar Power Nation and Preeti have acted very quickly and had escalated the issue to the right person. My problem gets resolved within the day. Thanks Preeti.

Value for Money
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedRisen
Warranty Claim MadeNo
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Vik

Vik

  • 2 reviews
  • 1 like

Solar

published

Very fast. Adam is very professional and punctual. He is very transparent and follows up on quotes n install. He gives clear quotes and options on budget. He also indicated that he willing to consider further discounts on new business

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedJinco
Warranty Claim MadeNo
Purchase Price$2,549.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Alex L

Alex LSydney, NSW

  • 3 reviews

New 6.6kW solar system working great!

published

I had an old 3kw solar system that didn’t meet our electricity requirements so decided to upgrade to a 6.6kW system. I was recommended SPN so I checked their prices and they were very competitive in the market. I spoke with Ross S who provided good information and recommended a great system. After signing the contract and paid the initial deposit, the system was installed within a week time. The installers came on time, took away my old solar system and cleaned up any mess, it took less then 4hrs. After the install SPN sent me the warranty details and arrange a smart reader with my electricity retailer. It has been a really good overall experience with no issues to report.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedRisen
Warranty Claim MadeNo
Purchase Price$3,350.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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  • Verified

very good customer service

published

Neel was very good in making us understand to compare our needs of electricity and helped us to cheese right panels. and very good follow up. Very professional 100%. Best Service

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel Purchasedsaz
Warranty Claim MadeNo
Purchase Price$2,100.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Jenny

JennySydney Surrounds, NSW

  • 5 reviews

Disappointed.

published

Fast at getting a quote to me and rep easy to contact and returned my calls. However, panels not installed as per contract. Said this would be fixed ASAP, never heard back from the rep only heard from the accounts department who wanted to know why the bill wasn’t paid. In all, took one month to resolve the issue and I didn’t pay until the work was completed as per contract.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedJinko
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Hesh

HeshSydney Surrounds, NSW

  • 3 reviews

We'll organised business. Quick to install. Good communication throughout the purchase and install.

published

The panels and inverter were well priced. The software app easy to use. Easy from start to finish.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5.5 KW
Warranty Claim MadeNo
Purchase Price$2,800.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Super Fast Installation! Up and running in two days

published

I would like to acknowledged Garry of Solar Power Nation for the great services that he recently provided me.
I called them on Monday to inquire, requesting a quotation for a solar installation on my property and by Wednesday they have already installed it.
I am very surprised on the quick turn around and very pleased with the overall result.

Solar power nation employees are professional with their customers including the installers.

The services they provide is exceptionally thorough from start to finish, even the application for feed-in tariff is also handled by them.

I would highly recommend this company to others as you are getting a very competitive price with great quality product and services.

Extremely satisfied customer.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedLongi
Warranty Claim MadeNo
Purchase Price$2,500.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Phill

PhillSouth East Queensland, QLD

Everything went smoothly, we found the staff easy to deal with, the on site installer was experienced

published

The panel installation was completed by experienced tradesmen, that explained the procedure, the inverter installation was neat and tidy and is producing power, Solar Power Nation was easy to deal with and easy to contact

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedLongi
Warranty Claim MadeNo
Purchase Price$3,140.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Ankit

AnkitSydney, NSW

  • 3 reviews
  • Verified

Fast, Economical, and Easy. I didn't think it will be this easy.

published
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
System Size6.6 KW
Panel PurchasedSeraphim 370
Warranty Claim MadeNo
Purchase Price$2,499.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
David E.

David E.Hunter Region, NSW

very happy

published

The whole installation was well handled we are very happy with it and value for money also great communication. Wlii have no problems recommending this company to friends and family.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10 KW
Panel Purchasedsolis
Warranty Claim MadeNo
Purchase Price$4,799.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

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marwen

marwenSydney Surrounds, NSW

  • 3 reviews
  • Verified

Efficient, fast and reliable Installation

published

Solar Power Nation were so efficient and prompt for every step, from quote to install.
The Solis Inverter is great and their Tech people happily helped with the Monitoring App & WiFi setup.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10 KW
Panel PurchasedLongi 275W
Warranty Claim MadeNo
Purchase Price$4,600.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Jaswinder S.

Jaswinder S.

  • 3 reviews
  • 1 like

Solar power nation is a Complete joke

published
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
Solar Power Nation
Hayley S.Solar Power Nation
Jaswinder S.
Jaswinder S.
Similar opinion? Write a review on ProductReview.com.au!
gorgg

gorggSydney, NSW

Solar panels

published

Short waiting period. Quick installation. Had some issues but were resolved with great assistance from Preeti Sharma, customer service rep. Kudos to her.Hoping to see savings in the near future.

Incentivised ReviewNo
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
wang

wangSouth East Queensland, QLD

Perfect

published

very easy. no issues so far. The price is very cheap. And waiting period is very short. And they did break some roof tiles but replace them immediately. Only know whether there is a leaking of water or not in a raining day.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$2,699.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Larry

LarrySydney, NSW

Happy with Solar Power Nation Service & Installation

published

This is my 3rd Solar System installed in my house (an upgrade of 6.6kW from the existing system) and this is the best experience I ever had. The process of accepting the quotation and the installation of the solar system only took 2 days which is awesome. The installation was great and the installer (Sam) is very knowledgeable and helpful. All the paper works needed was processed accordingly. Thanks to Ken, Hannah and to all SPN personnel who made my experience beyond satisfied.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedLongi Solar Panel
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

All installed and ready to go !!!

published

Panel install was done efficiently and a lot quicker than anticipated.Panel design was changed to suit efficiency and overall look, very happy with how discreet it looks.Original install date was changed but was communicated early and changes made

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedSeraphim 370w panels Growatt inverter
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Nanda

NandaHunter Region, NSW

  • 3 reviews

Good experience with solar installation

published

Was a fairly straightforward process. Booking was easy. Scheduled for installation about 6 weeks after confirmation of installation. Contractors came in and did all the installation in about 4-5 hours. System up and running.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSeraphim
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Problems were solved

published

We had some delays. The original consultant apparently quit and left many files open. A new consultant Josh Singh picked up our case and pushed it though.

He was always available to assist.

Sub contracting installation team were quick and efficient.

Well done and thank you.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedLongi
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Jozef

JozefMetropolitan Adelaide, SA

Solar panels

published

From the initial contact to panels installation no problems. Dealing with Haley was pleasure. Installation done on time. Panels upgrade due to original panels unavailable. I can recommend this company.

Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Sam Reich

Sam ReichPerth, WA

Great service

published

Overall from signing up and installation the process took 2 months. Took a few emails on my part to get an install date, but was given an upgrade in panels due to the wait and other panels not being available. Once I was given an install date, service and communication was good. Install was completed in half a day and communication by installers good. Overall happy with service and product.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$2,600.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 54
See all Solar Power Nation reviews

Questions & Answers

Barefoot K.

Barefoot K.asked

I'm living in Cairns area, I've contacted with one of advisor but I'd prefer to talk with Mike who has got consulted people already around here.

Wondering how to contact him? Please let me know.

Thank you.

1 answer
Solar Power Nation
Hayley S.Solar Power Nation

Hi Barefoot,

We apologize for the inconvenience caused to you , please share us your quotation or invoice number, so that we can check with our team and will able to get back to you at the earliest.

Regards,
SPN Online

Siv

Sivasked

Hi SPN,
I have signed off the Quote (QN-121045132) and paid deposit on 11/12/2020 to install solar systems to my house. but the installation has not been done yet. Your sales representative told me that some one will contact me with in 10 days. but 10 days past, no one contact me me regarding installation. Please provide the installation day.
Thanks

Regards
Siva

2 answers
Solar Power Nation
Hayley S.Solar Power Nation

Dear Customer,

You will receive a callback from our installation team by today ,they would be providing you an update on your installation.

Regards,
SPN Online

Siv
Siv

Thanks for your quick response.

mrsugo

mrsugoasked

Could you provide brand name of panels and inverter please and if the prices includes connection to the grid?

No answers
See all Solar Power Nation questions

Get an answer from our members and Solar Power Nation representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected

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