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Solar Power Nation

Solar Power Nation

4.3 from 1,140 reviews

Reviews

2.0

9 reviews
5
(2)
4
(0)
3
(0)
2
(1)
1
(6)
  • Value for Money
    2.1 (7)
  • Product Quality
    2.3 (6)
  • Return Claim MadeYes (9) · No
  • Customer Service
    2.0 (8)
  • Warranty Claim MadeYes · No (9)
  • Purchase PriceA$1,016.67 (3)
  • Installation
    2.2 (6)
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Reviewer Photos & Videos

  • Verified customer

Good service

published

The installation was completed 3 days back. No issues up to date. The job was done quickly without any damages to the tiles. The electrician did a very good job

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

Mohamed N.

Mohamed N.Sydney, NSW

  • 2 reviews
  • Verified customer

This company is untrusted and they dont have qualified installers

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Panel Purchased none
1 comment
Solar Power Nation
Simran R.Solar Power Nation
  • Verified customer

wont refund deposit

published

I have been trying to get a refund for over 12 mths now. I have spoken to multiple people and all say "sorry about this we will fix it up straight away" yeah right.

Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
8 comments
Solar Power Nation
Simran R.Solar Power Nation
Shaun
Shaun
Solar Power Nation
Simran R.Solar Power Nation

Please share your invoice number or contract number you signed with us

James

JamesSydney, NSW

  • Verified customer

Do not trust this company! They just want your deposit and address for get the Government solar rebet!

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Panel Purchased not installed
8 comments
Solar Power Nation
Elena J.Solar Power Nation
James
James
Solar Power Nation
Elena J.Solar Power Nation
Vincent Joseph

Vincent Joseph

  • 2 reviews
  • 3 likes

Terrible

published

I signed up with Solar power nation for 6.6KW offer in 24/06/2019and I used to get every hour till the time I signed up. After paying initial deposit I had to follow up on Installation date and then I started to get surprises as I was told after 5 weeks that 21 panels can't fit on my roof they can only put 16 panels. Ty hen I asked my deposit back they did not give my money back. I rang many times to [name removed] it's going to voice mail. I would like to say people to avoid Solar Power Nation.

Customer Service
Value for Money
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Panel Purchased Not installed
Purchase PriceA$50.00
3 comments
Vincent Joseph
Vincent Joseph

I don't recommend this Installer

Solar Power Nation
Elena J.Solar Power Nation
Vincent Joseph
Vincent Joseph

I have already send to you a couple of times. Please ask Jordan Singh. Thanks.

Raj

RajNew South Wales

  • 2 reviews
  • 1 like

Additional cost post acceptance of order and before Installation

published

I signed up with Solar power nation for 6.6KW offer in Jun'19 and I used to get every hour till the time I signed up. After paying initial deposit I had to follow up on Installation date and then I started to get surprises as I was told first time that 21 panels can't fit on my roof and later SNP said they can do it and came for Installation. On Installation day I was told part of my roof in Klip lock and they need special kit for installation panel and I was told that I need to pay additional $700 just for that and spoke to Sales manager who was talking to me and I was given lame excuse that team could not access roof from Google maps. I am not struggling to get refund for my deposit to be aware of this company !!!

Installation
Return Claim MadeYes
Warranty Claim MadeNo
4 comments
Solar Power Nation
Elena J.Solar Power Nation
Raj
Raj

INV06146221 Dated 14/6/2019

Raj
Raj

Hi Mark, Can I get response/update as I have provided requested info?

Jacqui s

Jacqui sMetropolitan Adelaide, SA

  • 3 reviews
  • 7 likes

They take your $100

published

In the process of going to the proper authorities with this company. Took a $100 . No contact for months . Got fed up calling them and submitted a cancellation form . Many phone calls to them with no refund. Had enough ! Stay away they should be investigated!!

Customer Service
Value for Money
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
2 comments
Solar Power Nation
Solar Power NationSolar Power Nation
Jacqui s
Jacqui s

It’s under Michael soumelidis QN051714389

Martin song

Martin songSydney, NSW

Excellent service !!

published

Solar power nation got best price in the market. Solar power nation was not only best in price but best in customer service. I recommended solar power nation to others. Thanks solar power nation

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$2,900.00
1 comment
Solar Power Nation
Solar Power NationSolar Power Nation

The reviewer stated that an incentive was offered for this review

Sanoj

SanojCentral West, NSW

Give fake dates stay out of these guys

published

Still waiting for my deposit money.
No emails or phone calls once you put your deposit money. Chased them up nemurous times for my deposit money as they kept giving fake installation date.nil as yet

Customer Service
Value for Money
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Purchase PriceA$100.00
2 comments
Solar Power Nation
Solar Power NationSolar Power Nation
Solar Power Nation
Solar Power NationSolar Power Nation
See all Solar Power Nation reviews

Questions & Answers

Lynn j

Lynn jasked

Has anyone dealt with this company and installation in the Wollongong, Lake Illawarra NSW area?

Regards
Darrell

1 answer
Tejinder S.
Tejinder S.

i have not, but i am sure if you speak to Rob at the sales team he can take care of you
thanks
TJ

lescann

lescannasked

Where do i find your terms & conditions and guidelines

1 answer
Solar Power Nation
Simran R.Solar Power Nation

Hey Les

Our terms and conditions are a part of the quotation which we share with you. The terms and conditions are detailed and contain all relevant clauses to protect both the consumer and the company.

Please let us know if you are interested in a quote and we will share it with you.

Regards
Solar Power Nation

Udugama

Udugamaasked

I am waiting for my referral $100/- gift card since June 2019. Have called numerous times along with emails.
What's the hold up ?

1 answer
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

Kindly email me at simran@solarpowernation.com.au with the details of the person you had referred along with your bank account details and I'll get your referral bonus transferred.

Regards,
SPN Online.

Get an answer from our members and Solar Power Nation representatives

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