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Solar Power Nation

Solar Power Nation

4.4 from 1,681 reviews · View Statistics

Reviews

3.4

58 reviews
  • Value for Money
    3.8 (54)
  • Product Quality
    3.6 (51)
  • Return Claim MadeYes (22) · No (34)
  • Customer Service
    3.4 (56)
  • Warranty Claim MadeYes (58) · No
  • Purchase Price$2,936.08
  • Timeliness
    3.6 (27)
  • Job Satisfaction
    3.5 (28)
  • Rates and Fees
    3.6 (25)
  • Installation
    3.7 (54)
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Reviewer Photos & Videos

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In one word I would say “excellent service “

published

Overall excellent service,the installation team and the inverter fixed team were exceptionally great. very professional and punctual. Among the team, mention this person’s name specifically, Alex who is very transparent and very clear on the technical department. And special thanks for the holiday vouchers by solar power nation. I strongly recommend your service to everyone.
Thanks and Regards
Tony Augustine

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSofar
Warranty Claim MadeYes
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Syed

Syed

  • 2 reviews

Stopped working within one month

published

Installation was alright but solar stopped working within one month. Lodged complaint but even after 15 days no solution so can't recommend anyone to get solar installed with them. Dont know if they going to fix it or not

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
4 comments
Solar Power Nation
Hayley S.Solar Power Nation
Syed
Syed

Complaint ticket no 925
Inv-101313260

Solar Power Nation
Hayley S.Solar Power Nation
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Neeraj M

Neeraj MSydney, NSW

  • 2 reviews

Exceptional service

published

The process from the start and to the end (installation) was perfect, flawless and clear. Every step was followed by good communication and advice. I will fully recommend this company and congratulate them for being very transparent and honest.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$2,649.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Hellohello

HellohelloSydney

  • 2 reviews

Worst customer service ever - caused my house to flood

published
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
10 comments
Solar Power Nation
Hannah KSolar Power Nation

Dear Customer
Please share your invoice number as we dont see any of this complaint that match our records. Please share your inv number or guve your name on legal contract you have with us.

Hellohello
Hellohello

Maybe if you checked your emails you would know the complaint. Your managers know exactly the issue and refuse to ring me or speak when I ring.

Solar Power Nation
Hannah KSolar Power Nation

Please share your invoice number or contract number if you are customer to us.

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RPowell

RPowellCentral West, NSW

Terrible customer service.

published
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
5 comments
Solar Power Nation
Hayley S.Solar Power Nation
RPowell
RPowell

Hi SPN invoice is SRN-110371024
Regards

Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Eric

EricSouthern and Hills, SA

  • 3 reviews
  • Verified

Excellent Service from start to finish!

published

I have looked at getting Solar for a very long time! I cannot thank Jordon Singh from Solar Power Nation enough for all his assistance in making the transition so easy, which can be quite stressful.
Affordable! Quick installation!! Just connected to our power supplier today. Here is hoping for cheaper bills!!!

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Solar Power Nation

Angry customer

Angry customerSydney, NSW

No after sales service

published

Wifi connection issues with solar inverter since installation last year in August 2020 remains unresolved. Customer service support is unsatisfactory. Limited or no follow up support from Solar Powernation.
Lucky to those customers who has no installation problems !

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedGoodwe inverter
Warranty Claim MadeYes
Purchase Price$3,000.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Huu Tri nguyen

Huu Tri nguyenSydney, NSW

Perfect

published

Easy for process, no issues with company, installation perfect, labor good working, save a lot time for customers , everything done in 1 day , easy application and payment , concerns for customer check up by phone

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeYes
Panel PurchasedSOFAR 5KTLM-G2
Warranty Claim MadeYes
Purchase Price$2,449.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Debbie

DebbieSydney, NSW

  • 3 reviews
  • 1 like

Great after sales service makes purchase even more satisfying

published

Solar system works well but a water leak appeared a couple of years after installation. Isha and the after sales team were great in arranging a prompt repair. Many thanks

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Moe

MoeSydney, NSW

Perfect and efficient

published

The technicians arrived on time installed the equipment's and everything is working very efficiently.
We have made the right decision on choosing Solar Power Nation as they have saved us money on our electricity bill and also because of the friendly service in every inquiry.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeYes
System Size5 KW
Panel PurchasedSAJ Electrics
Warranty Claim MadeYes
Purchase Price$2,300.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Andrew

AndrewSydney, NSW

***UPDATED***Top End Products at very low prices decent service provided. Poor After sales service SHOCKING!!!

published
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.65 KW
Panel PurchasedHyundai Energy Solutions 350w
Warranty Claim MadeYes
Purchase Price$4,799.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Vishal patel

Vishal patel Metropolitan Adelaide, SA

This is perfect

published

Very easy the panel installation process
No issue , always been contact while working on panel installation , after installation they called me to confirm with me that evening is going good .

Value for Money
Product Quality
Trustworthiness
Customer Service
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$2,650.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Excellent service on very cheap price

published

They are very professionals and they did what they promise really very happy...keep it up solar power nation.. you peoples are amazing..excellent service on very cheap price...thanks again and best of luck

Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6 KW
Panel PurchasedI don’t know
Warranty Claim MadeYes
Purchase Price$2,199.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Soham

SohamSydney, NSW

Very good

published

It was very easy process. No issue with company. Everything was simple. Dealing with company for installation was very simple.

Value for Money
Product Quality
Trustworthiness
Customer Service
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.2 KW
Panel PurchasedThe Risen
Warranty Claim MadeYes
Purchase Price$2,700.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Lena L.

Lena L.Sydney, NSW

This perfect ,hope wil be ok for long term ,

published

The company ok , Garry is account manager very nice and polite
The operation manager William and the team installer so nice and polite also
Definitely big will recommend to all my friends

Value for Money
Product Quality
Trustworthiness
Customer Service
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
Panel PurchasedRisen
Warranty Claim MadeYes
Purchase Price$2,849.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sofija S.

Sofija S.Perth, WA

This is perfect

published

A very good.5 star.excelent work .Good person in compani.Fast work.Befriend tim.good good work.Very easy process.Great job good servis .Everything is ok

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$2,390.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Christine

Christine Sydney, NSW

Quick and good value for money

published

Initially we thought Solar Power Nation was too good to be true because the quality of the solar with it's price is really good compared to other companies. They however, really delivered great service and quick installation. I hope there won't be any issues down the track but so far so good. Jay Singh was excellent. He followed up everything and easy to reach. Always called when I had issues and made sure everything was smooth. Overall, it was excellent.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedRisen
Warranty Claim MadeYes
Purchase Price$2,500.00
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Sandy

SandySydney, NSW

  • Verified

Do not use this company, very unprofessional

published
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
2 comments
Solar Power Nation
Hannah KSolar Power Nation
Sandy
Sandy

INV-110313572
QN-110342953

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Siddharth

SiddharthMetropolitan Adelaide, SA

Well organised company

published

Solar Power nation is well organised company. They are customer focused and give priority to customer requests. They have installed solar panel accurately. Solar Panels are getting max sun light. Installers having good workmanship. Overall sales to service experience is excellent. Highly recommend to family and families.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5.5 KW
Warranty Claim MadeYes
Purchase Price$2,500.00
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Aman

AmanSydney, NSW

Great service

published

Just got installed solar panels. Sam and his team explained all the process really well. Very happy with their service.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Barefoot K.

Barefoot K.asked

I'm living in Cairns area, I've contacted with one of advisor but I'd prefer to talk with Mike who has got consulted people already around here.

Wondering how to contact him? Please let me know.

Thank you.

1 answer
Solar Power Nation
Hayley S.Solar Power Nation

Hi Barefoot,

We apologize for the inconvenience caused to you , please share us your quotation or invoice number, so that we can check with our team and will able to get back to you at the earliest.

Regards,
SPN Online

Siv

Sivasked

Hi SPN,
I have signed off the Quote (QN-121045132) and paid deposit on 11/12/2020 to install solar systems to my house. but the installation has not been done yet. Your sales representative told me that some one will contact me with in 10 days. but 10 days past, no one contact me me regarding installation. Please provide the installation day.
Thanks

Regards
Siva

2 answers
Solar Power Nation
Hayley S.Solar Power Nation

Dear Customer,

You will receive a callback from our installation team by today ,they would be providing you an update on your installation.

Regards,
SPN Online

Siv
Siv

Thanks for your quick response.

mrsugo

mrsugoasked

Could you provide brand name of panels and inverter please and if the prices includes connection to the grid?

No answers
See all Solar Power Nation questions

Get an answer from our members and Solar Power Nation representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected

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