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Solar Power Nation

Solar Power Nation

4.3 from 1,115 reviews

Reviews

3.1

23 reviews
5
(8)
4
(5)
3
(0)
2
(1)
1
(9)
  • Value for Money
    3.8 (22)
  • Product Quality
    3.5 (21)
  • Return Claim MadeYes (11) · No (11)
  • Customer Service
    3.2 (22)
  • Warranty Claim MadeYes (23) · No
  • Purchase PriceA$3,055.33 (18)
  • Installation
    3.7 (22)
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Reviewer Photos & Videos

Bindi

BindiCentral West, NSW

Perfect

published

Good and don’t have any issue at the moment. Good price with good deal and the staff are very friendly plus good customer services. Thank you we are enjoy our solar panel.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Solar Power Nation
Simran R.Solar Power Nation

The reviewer stated that an incentive was offered for this review

Steve

SteveSydney, NSW

Faulty system for last 2 months been reported and no action been taking very poor response from customer service

published

Very poor customer service nearly 2 months of calls and emails on order to fix faulty solar system so far no response or action been taking not happy at all

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased They say is Candian
System Size6.6 KW
Purchase PriceA$2,600.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Manoo

ManooSydney, NSW

They installed cheap and on time, really kindly

published

They installed on time and very flexible. I called many companies and they were good but the solar power nation is the best . Even I preferred my friends to install solar panels from solar power nation. For all things , they organised with me. Thanks so much

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Solar Power Nation
Simran R.Solar Power Nation

The reviewer stated that an incentive was offered for this review

  • Verified customer

it was good

published

it was normal..as far as now no issues..just yesterday installed no comments yet.want to see in next few months if they is any follow up..or if I encounter any problems..

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased seraphim
System Size330 KW
Purchase PriceA$3,350.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

aussiedarren

aussiedarrenAU

  • 39 reviews
  • 1 like

I DO NOT RECOMMEND IN ADELAIDE.

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased JA Solar
System Size6.6 KW
Purchase PriceA$2,850.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Mojgan I.

Mojgan I.Perth, WA

This is good I just like that

published

Every thing was good just long time for dates installation must waiting if the team put more staffing for installation solar system I think don’t want waiting long time for that.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased 22 panels
System Size6.6 KW
Purchase PriceA$2,450.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation

The reviewer stated that an incentive was offered for this review

Gurcharan Singh

Gurcharan SinghMetropolitan Adelaide, SA

Very very good response and very quick I like it

published

Mr Garry Singh is very good man and hard worker . You can give to call any time he will give you very good response. I strongly recommend.Good service from company .

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
System Size6.6 KW
Purchase PriceA$2,599.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation

The reviewer stated that an incentive was offered for this review

Garry was very quick to process my request and email the next steps.

published

The panel installation was quick and easy. Garry organised the dates over the phone and it was as easy as that! I would recommend this to my neighbours and friends.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Excellent job done

published

Very good panels good installation I have no any issues, good price running very good, service r very nice and communication r very good very helping people everything very good

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Saj
System Size6.6 KW
Purchase PriceA$2,500.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation

The reviewer stated that an incentive was offered for this review

Tony Moores

Tony MooresSydney, NSW

Excellent support

published

My system has been fantastic, I wish I installed it years ago. I recently did have a fault with my inverter but Simran and Hazel went above and beyond to make sure it was fixed before Christmas. Thanks guys really appreciated.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Suntech
System Size6.6 KW
Purchase PriceA$2,400.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Noor K.

Noor K.South East Queensland, QLD

very good

published

It took along time from contract to installation. However the installation was very professional and quick and the system is working flawlessly. I will recommend Powernation to anyone like to install solar.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased no idea\Canadian risen
System Size6.6 KW
Purchase PriceA$3,000.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Great value

published

Really many wonderful work and the stuffers performed their duty and so another worker has examined and checked of panels and the device and electrical thank you all as well as the company and its workers to contact to ensure the safety and work of the panels.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
System Size6.6 KW
Purchase PriceA$2,500.00
1 comment
Solar Power Nation
Elena J.Solar Power Nation

The reviewer stated that an incentive was offered for this review

Peter C.

Peter C.

  • 3 reviews

Do not even think of using this company horrific

published

7 weeks with a burn outs invertor due to an incorrect installation.
Over 40 phone calls, countless emails and still nothing.
Zero after sales service.
Beware beware run for your life.
Currently in discussions with ACA, to try to close this min down.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Goodewe
System Size6.6 KW
Purchase PriceA$2,899.00
DougJ

DougJGreater Melbourne (Metropolitan), VIC

After sales service doesnt exist

published

2 weeks ago our solar installation caught fire melting all the conduit and wire covering coming from the solar panels. Dozens of phone calls to them saying the wires were still live didnt seem to worry them. Excuse after excuse as to why they hadnt rung us back or done anything about it.
If there is warranty issue i dont expect too much help from solar power nation

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Jinko
System Size6.6 KW
Purchase PriceA$4,000.00
Sam B

Sam BSydney Surrounds, NSW

  • Verified customer

Really bad after-sales service. Faulty inverter unresolved

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased Longi Solar Panels
System Size6.6 KW
Purchase PriceA$3,249.00
7 comments
Solar Power Nation
Elena J.Solar Power Nation
Sam B
Sam B

How can I take your request seriously with your crocodile tears? But for the sake of argument I will give you my brother contact number. It is 0481 781 269. Do not dare request that I remove/delete this review in return for your cooperation.

Solar Power Nation
Elena J.Solar Power Nation
Sargon

SargonSydney, NSW

Bad costumes service

published

very bad service From word go the process was bad , we had the quote, paid the deposit and had the install without any issues. But after 2 months the system stopped working and Every email was not responded to and I been 4 weeks waiting and have not been fixed yet not Recommended waist of money

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Goodwe
System Size5 KW
Purchase PriceA$3,000.00
1 comment
Solar Power Nation
Elena J.Solar Power Nation
Disappointed

DisappointedSydney Surrounds, NSW

  • Verified customer

Good Installers, good product but bad after sales service. Mercenary behaviour. I feel used.

published
Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased ET-M660300WW/WB 300W and goodwe gw5000d-ns inverter
System Size6.6 KW
Purchase PriceA$3,049.00
3 comments
Solar Power Nation
Solar Power NationSolar Power Nation
Disappointed
Disappointed

Hello, the invoice number is: INV-01285071. I would appreciate your assistance as the SPN customer service representative my uncle dealt with is very unhelpful.
Regards,
SB

Disappointed
Disappointed
Roman S.

Roman S.Sydney, NSW

Best Service

published

The installation was really quick and good. I'm very grateful of Sam Smith that he really provided us with good people to install our solar power. I give the rating of 5 out of 5.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Solar Power Nation
Solar Power NationSolar Power Nation

Good costumer service and happy with installations

published

Professionally nice work and thanks for installer were friendly, did a god job. Am try recommend solar power nation to my friends. Very helpful installer and did not leave any mess thanks
Power nations team.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Solar Power Nation
Solar Power NationSolar Power Nation
Baljit Mehrok

Baljit MehrokSydney, NSW

  • Verified customer

Good customer service

published

We are happy with that product we are happy with customer service and special thanks for Sydney staff and they know the values of customer and we are happy your company thanks

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Longi
System Size6.6 KW
Purchase PriceA$4,100.00
1 comment
Solar Power Nation
Solar Power NationSolar Power Nation

Review collected in partnership with Solar Power Nation

The reviewer stated that an incentive was offered for this review

Page 1 of 2
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Questions & Answers

lescann

lescannasked

Where do i find your terms & conditions and guidelines

1 answer
Solar Power Nation
Simran R.Solar Power Nation

Hey Les

Our terms and conditions are a part of the quotation which we share with you. The terms and conditions are detailed and contain all relevant clauses to protect both the consumer and the company.

Please let us know if you are interested in a quote and we will share it with you.

Regards
Solar Power Nation

Udugama

Udugamaasked

I am waiting for my referral $100/- gift card since June 2019. Have called numerous times along with emails.
What's the hold up ?

1 answer
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

Kindly email me at simran@solarpowernation.com.au with the details of the person you had referred along with your bank account details and I'll get your referral bonus transferred.

Regards,
SPN Online.

nagem1982

nagem1982asked

How come I cant get some one to do the connection from the inverter to the meter box after 4 weeks of being put on roof my father and neighbour are waiting as well had 2 dates but a no show invoice number is098267682

4 answers
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

We are not able to locate you from your invoice number, Kindly provide your quotation number so that we could help you to sort the matter, or send in your contact details via email at simran@solarpowernation.com.au .

Regards,
SPN online

nagem1982
nagem1982

Customer name is russell muldoon

Solar Power Nation
Simran R.Solar Power Nation

Dear Russell,

The matter has been resolved with your father.
We have arranged a call back for you tomorrow in the morning as per your convenience.

Regards,
SPN Online.

Get an answer from our members and Solar Power Nation representatives

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