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Solar Power Nation

Solar Power Nation

4.4 from 1,689 reviews · View Statistics

Reviews

3.1

35 reviews
  • Value for Money
    3.3 (33)
  • Product Quality
    3.2 (31)
  • Return Claim MadeYes (35) · No
  • Customer Service
    3.1 (34)
  • Warranty Claim MadeYes (22) · No (12)
  • Purchase Price$2,624.36
  • Timeliness
    3.7 (11)
  • Job Satisfaction
    3.7 (11)
  • Rates and Fees
    3.7 (10)
  • Installation
    3.2 (30)
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Reviewer Photos & Videos

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Kumod

KumodSydney, NSW

Excellent

published

Everything went smoothly, neel and Gary were extremely helpful and cooperative, neel went beyond his work and help me to set up wifi and get connected with agl, much appreciated!

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeYes
System Size5 KW
Panel PurchasedLonger and goowee
Warranty Claim MadeNo
Purchase Price$3,100.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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The reviewer stated that an incentive was offered for this review

Huu Tri nguyen

Huu Tri nguyenSydney, NSW

Perfect

published

Easy for process, no issues with company, installation perfect, labor good working, save a lot time for customers , everything done in 1 day , easy application and payment , concerns for customer check up by phone

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeYes
Panel PurchasedSOFAR 5KTLM-G2
Warranty Claim MadeYes
Purchase Price$2,449.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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The reviewer stated that an incentive was offered for this review

Debbie

DebbieSydney, NSW

  • 3 reviews
  • 1 like

Great after sales service makes purchase even more satisfying

published

Solar system works well but a water leak appeared a couple of years after installation. Isha and the after sales team were great in arranging a prompt repair. Many thanks

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Moe

MoeSydney, NSW

Perfect and efficient

published

The technicians arrived on time installed the equipment's and everything is working very efficiently.
We have made the right decision on choosing Solar Power Nation as they have saved us money on our electricity bill and also because of the friendly service in every inquiry.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeYes
System Size5 KW
Panel PurchasedSAJ Electrics
Warranty Claim MadeYes
Purchase Price$2,300.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Unrespectful staff

published

They are the worst company ever and I will sue you to refund my money, I paid AUS 2600 for nothing, they couldn't solve my problem and did not try to help.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$2,600.00
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Vishal patel

Vishal patel Metropolitan Adelaide, SA

This is perfect

published

Very easy the panel installation process
No issue , always been contact while working on panel installation , after installation they called me to confirm with me that evening is going good .

Value for Money
Product Quality
Trustworthiness
Customer Service
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$2,650.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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The reviewer stated that an incentive was offered for this review

Sofija S.

Sofija S.Perth, WA

This is perfect

published

A very good.5 star.excelent work .Good person in compani.Fast work.Befriend tim.good good work.Very easy process.Great job good servis .Everything is ok

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$2,390.00
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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The reviewer stated that an incentive was offered for this review

Reasonable service at reasonable price

published

The installation was quick and worked well. I have an issue now being resolved after 12 months where output has fallen greatly.
Also they refused to install on the due date at another investment property location nearby because of Terra cottage tiles. We found another company to do for a moderate cost increase. Why???

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
1 comment
Solar Power Nation
Hannah KSolar Power Nation
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shammi45

shammi45Sydney, NSW

  • 3 reviews
  • 3 likes
  • Verified

Terrible

published

My solar panels system not installed correctly. Inverter should be wifi enabled but it not. Warranty service is only on paper. If you call them you won't hear from them. First time you call for service they will answer the phone but next time they won't even bother to answer. Then you have to call from different number. When they first installed my system I gave then 5 star ratings.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeYes
System Size5 KW
Panel PurchasedLongi
Warranty Claim MadeYes
Purchase Price$4,100.00
1 comment
Solar Power Nation
Hannah KSolar Power Nation
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Review collected in partnership with Solar Power Nation

Alan Chan

Alan ChanSydney, NSW

Excellent value and friendly service

published

Account Manager Sam Smith shows his professional and assistance on this project, he fully understand what the client required. Well organised and co-operated with Simon (installer). Simon has full knowledge of the solar products, offers friendly and effective service. He is very friendly and gentle to the clients and takes extreme care on the installation, even he provides good suggestions making easy in the project.

Good value and excellent service

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Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeYes
System Size6.6 KW
Panel PurchasedRisen Energy Co., Ltd model of solar panel : RSM132-6-370M
Warranty Claim MadeNo
Purchase Price$2,650.00
1 comment
Solar Power Nation
Hannah KSolar Power Nation
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The reviewer stated that an incentive was offered for this review

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Deepak Kumar

Deepak KumarSydney, NSW

Wrong installation & very bad customer service

published

I just my Solar panels got installed by them couple of months ago. They have installed the panels on the roof gutter which damaged the roof & now roof started leaking which costing a lot of money for me to fix. I have tried to contact them at least million times to rectify the problem but no response from them. How could they have done the disaster & now nobody is taking the initiative to fix it. I would highly recommend beware from them & get your solar panels installed by professional people who at least have the knowledge about the correct procedures.
Strongly saying avoid these crooks.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
1 comment
Solar Power Nation
Hannah KSolar Power Nation

Dear Customer
Please share us your invoice number so we can find your name in our system

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JulianCairns

JulianCairnsSouth East Queensland, QLD

  • 8 reviews
  • 21 likes

Absolutely the worst business I have ever had to deal with.

published

The panel installation was installed on the incorrect roof that was designed by their engineer ???? Sam. It was installed so as to create a dangerous roof access situation and on the flat section instead of the 25 degree pith???. Then after 1 day it stopped working. 10 days later, no correspondence returned. Absolutely terrible service.
System is being removed and dumped and another company starting again. Give this business a very wide berth.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
3 comments
Solar Power Nation
Hannah KSolar Power Nation
JulianCairns
JulianCairns

Seriously, your business has ignored me for the last 3 weeks, now you want to communicate. QN-061034795.

JulianCairns
JulianCairns

great communication guys, still no contact and no plan.

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This great. It's exciting.

published

This is exciting because hope it's really would help us. And also it is new for us. Everything is perfect.Good to have solar power nation. Perfect installation and satisfied quite installers as well.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeYes
System Size6.6 KW
Panel PurchasedSolar power nation
Warranty Claim MadeYes
Purchase Price$2,599.00
1 comment
Solar Power Nation
Hannah KSolar Power Nation
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The reviewer stated that an incentive was offered for this review

Bindi

BindiCentral West, NSW

Perfect

published

Good and don’t have any issue at the moment. Good price with good deal and the staff are very friendly plus good customer services. Thank you we are enjoy our solar panel.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Solar Power Nation
Hannah KSolar Power Nation
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The reviewer stated that an incentive was offered for this review

Steve

SteveSydney, NSW

Faulty system for last 2 months been reported and no action been taking very poor response from customer service

published

Very poor customer service nearly 2 months of calls and emails on order to fix faulty solar system so far no response or action been taking not happy at all

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeYes
System Size6.6 KW
Panel PurchasedThey say is Candian
Warranty Claim MadeYes
Purchase Price$2,600.00
1 comment
Solar Power Nation
Hannah KSolar Power Nation
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  • Verified

Good service

published

The installation was completed 3 days back. No issues up to date. The job was done quickly without any damages to the tiles. The electrician did a very good job

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Solar Power Nation

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Mohamed N.

Mohamed N.Sydney, NSW

  • 3 reviews
  • Verified

This company is untrusted and they dont have qualified installers

published
Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeYes
Panel Purchasednone
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Mojgan I.

Mojgan I.Perth, WA

This is good I just like that

published

Every thing was good just long time for dates installation must waiting if the team put more staffing for installation solar system I think don’t want waiting long time for that.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeYes
System Size6.6 KW
Panel Purchased22 panels
Warranty Claim MadeYes
Purchase Price$2,450.00
1 comment
Solar Power Nation
Hannah KSolar Power Nation
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The reviewer stated that an incentive was offered for this review

Gurcharan Singh

Gurcharan SinghMetropolitan Adelaide, SA

Very very good response and very quick I like it

published

Mr Garry Singh is very good man and hard worker . You can give to call any time he will give you very good response. I strongly recommend.Good service from company .

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$2,599.00
1 comment
Solar Power Nation
Hannah KSolar Power Nation
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The reviewer stated that an incentive was offered for this review

Munish Goyal

Munish GoyalHunter Region, NSW

  • 4 reviews
  • 2 likes
  • Verified

Great service

published

Great solar company and lovely people ever. They provide excellent after sales service and warranty. Isha was very helpful and fixed all the issues without any hassle. Highly recommend solar power Nation....

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeYes
System Size6.5 KW
Panel PurchasedCanadian
Warranty Claim MadeYes
Purchase Price$3,300.00
1 comment
Solar Power Nation
Elena J.Solar Power Nation
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Questions & Answers

Barefoot K.

Barefoot K.asked

I'm living in Cairns area, I've contacted with one of advisor but I'd prefer to talk with Mike who has got consulted people already around here.

Wondering how to contact him? Please let me know.

Thank you.

1 answer
Solar Power Nation
Hayley S.Solar Power Nation

Hi Barefoot,

We apologize for the inconvenience caused to you , please share us your quotation or invoice number, so that we can check with our team and will able to get back to you at the earliest.

Regards,
SPN Online

Siv

Sivasked

Hi SPN,
I have signed off the Quote (QN-121045132) and paid deposit on 11/12/2020 to install solar systems to my house. but the installation has not been done yet. Your sales representative told me that some one will contact me with in 10 days. but 10 days past, no one contact me me regarding installation. Please provide the installation day.
Thanks

Regards
Siva

2 answers
Solar Power Nation
Hayley S.Solar Power Nation

Dear Customer,

You will receive a callback from our installation team by today ,they would be providing you an update on your installation.

Regards,
SPN Online

Siv
Siv

Thanks for your quick response.

mrsugo

mrsugoasked

Could you provide brand name of panels and inverter please and if the prices includes connection to the grid?

No answers
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Get an answer from our members and Solar Power Nation representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected

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