??!
1 photo
Solar Power Nation

Solar Power Nation

4.3 from 1,103 reviews

Reviews

2.8

20 reviews
5
(7)
4
(2)
3
(0)
2
(1)
1
(10)
  • Value for Money
    3.1 (18)
  • Product Quality
    3.0 (16)
  • Return Claim MadeYes (20) · No
  • Customer Service
    2.7 (19)
  • Warranty Claim MadeYes (9) · No (9)
  • Purchase PriceA$2,466.50 (12)
  • Installation
    3.1 (17)
Previous
Next

Reviewer Photos & Videos

  • Verified customer

Good service

published

The installation was completed 3 days back. No issues up to date. The job was done quickly without any damages to the tiles. The electrician did a very good job

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

Mohamed N.

Mohamed N.Sydney, NSW

  • 2 reviews
  • Verified customer

This company is untrusted and they dont have qualified installers

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Panel Purchased none
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Mojgan I.

Mojgan I.Perth, WA

This is good I just like that

published

Every thing was good just long time for dates installation must waiting if the team put more staffing for installation solar system I think don’t want waiting long time for that.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased 22 panels
System Size6.6 KW
Purchase PriceA$2,450.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation

The reviewer stated that an incentive was offered for this review

Gurcharan Singh

Gurcharan SinghMetropolitan Adelaide, SA

Very very good response and very quick I like it

published

Mr Garry Singh is very good man and hard worker . You can give to call any time he will give you very good response. I strongly recommend.Good service from company .

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
System Size6.6 KW
Purchase PriceA$2,599.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation

The reviewer stated that an incentive was offered for this review

Garry was very quick to process my request and email the next steps.

published

The panel installation was quick and easy. Garry organised the dates over the phone and it was as easy as that! I would recommend this to my neighbours and friends.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Excellent job done

published

Very good panels good installation I have no any issues, good price running very good, service r very nice and communication r very good very helping people everything very good

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Saj
System Size6.6 KW
Purchase PriceA$2,500.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation

The reviewer stated that an incentive was offered for this review

Don't be fooled by this company

published
Customer Service
Value for Money
Installation
Return Claim MadeYes
Tony Moores

Tony MooresSydney, NSW

Excellent support

published

My system has been fantastic, I wish I installed it years ago. I recently did have a fault with my inverter but Simran and Hazel went above and beyond to make sure it was fixed before Christmas. Thanks guys really appreciated.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Suntech
System Size6.6 KW
Purchase PriceA$2,400.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation
  • Verified customer

wont refund deposit

published

I have been trying to get a refund for over 12 mths now. I have spoken to multiple people and all say "sorry about this we will fix it up straight away" yeah right.

Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
8 comments
Solar Power Nation
Simran R.Solar Power Nation
Shaun
Shaun
Solar Power Nation
Simran R.Solar Power Nation

Please share your invoice number or contract number you signed with us

Vinh Nguyen

Vinh NguyenMetropolitan Adelaide, SA

  • 2 reviews

The Panels are very good. Quick respond. Easy to contact

published

Extremely fast to install. It took just a few days from the day I signed the contract then you install it
This sort of the Panel gives me a lot of electricity. When ever I contact to this company you all the time satify me and respond very quick. I am completly happy and recomment Solar Power Nation to every one
I am c

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Panel Purchased Canadian Panels
System Size6.6 KW
Purchase PriceA$2,600.00
1 comment
Solar Power Nation
Solar Power NationSolar Power Nation

The reviewer stated that an incentive was offered for this review

Peter C.

Peter C.

  • 3 reviews

Do not even think of using this company horrific

published

7 weeks with a burn outs invertor due to an incorrect installation.
Over 40 phone calls, countless emails and still nothing.
Zero after sales service.
Beware beware run for your life.
Currently in discussions with ACA, to try to close this min down.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Goodewe
System Size6.6 KW
Purchase PriceA$2,899.00
DougJ

DougJGreater Melbourne (Metropolitan), VIC

After sales service doesnt exist

published

2 weeks ago our solar installation caught fire melting all the conduit and wire covering coming from the solar panels. Dozens of phone calls to them saying the wires were still live didnt seem to worry them. Excuse after excuse as to why they hadnt rung us back or done anything about it.
If there is warranty issue i dont expect too much help from solar power nation

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Jinko
System Size6.6 KW
Purchase PriceA$4,000.00
Sargon

SargonSydney, NSW

Bad costumes service

published

very bad service From word go the process was bad , we had the quote, paid the deposit and had the install without any issues. But after 2 months the system stopped working and Every email was not responded to and I been 4 weeks waiting and have not been fixed yet not Recommended waist of money

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Goodwe
System Size5 KW
Purchase PriceA$3,000.00
1 comment
Solar Power Nation
Elena J.Solar Power Nation
James

JamesSydney, NSW

  • Verified customer

Do not trust this company! They just want your deposit and address for get the Government solar rebet!

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Panel Purchased not installed
8 comments
Solar Power Nation
Elena J.Solar Power Nation
James
James
Solar Power Nation
Elena J.Solar Power Nation

Terrible

published

I signed up with Solar power nation for 6.6KW offer in 24/06/2019and I used to get every hour till the time I signed up. After paying initial deposit I had to follow up on Installation date and then I started to get surprises as I was told after 5 weeks that 21 panels can't fit on my roof they can only put 16 panels. Ty hen I asked my deposit back they did not give my money back. I rang many times to [name removed] it's going to voice mail. I would like to say people to avoid Solar Power Nation.

Customer Service
Value for Money
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Panel Purchased Not installed
Purchase PriceA$50.00
3 comments
Vincent Joseph
Vincent Joseph

I don't recommend this Installer

Solar Power Nation
Elena J.Solar Power Nation
Vincent Joseph
Vincent Joseph

I have already send to you a couple of times. Please ask Jordan Singh. Thanks.

Raj

RajNew South Wales

  • 2 reviews

Additional cost post acceptance of order and before Installation

published

I signed up with Solar power nation for 6.6KW offer in Jun'19 and I used to get every hour till the time I signed up. After paying initial deposit I had to follow up on Installation date and then I started to get surprises as I was told first time that 21 panels can't fit on my roof and later SNP said they can do it and came for Installation. On Installation day I was told part of my roof in Klip lock and they need special kit for installation panel and I was told that I need to pay additional $700 just for that and spoke to Sales manager who was talking to me and I was given lame excuse that team could not access roof from Google maps. I am not struggling to get refund for my deposit to be aware of this company !!!

Installation
Return Claim MadeYes
Warranty Claim MadeNo
4 comments
Solar Power Nation
Elena J.Solar Power Nation
Raj
Raj

INV06146221 Dated 14/6/2019

Raj
Raj

Hi Mark, Can I get response/update as I have provided requested info?

Jacqui s

Jacqui sMetropolitan Adelaide, SA

  • 3 reviews

They take your $100

published

In the process of going to the proper authorities with this company. Took a $100 . No contact for months . Got fed up calling them and submitted a cancellation form . Many phone calls to them with no refund. Had enough ! Stay away they should be investigated!!

Customer Service
Value for Money
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
2 comments
Solar Power Nation
Solar Power NationSolar Power Nation
Jacqui s
Jacqui s

It’s under Michael soumelidis QN051714389

Martin song

Martin songSydney, NSW

Excellent service !!

published

Solar power nation got best price in the market. Solar power nation was not only best in price but best in customer service. I recommended solar power nation to others. Thanks solar power nation

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$2,900.00
1 comment
Solar Power Nation
Solar Power NationSolar Power Nation

The reviewer stated that an incentive was offered for this review

Sanoj

SanojCentral West, NSW

Give fake dates stay out of these guys

published

Still waiting for my deposit money.
No emails or phone calls once you put your deposit money. Chased them up nemurous times for my deposit money as they kept giving fake installation date.nil as yet

Customer Service
Value for Money
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Purchase PriceA$100.00
2 comments
Solar Power Nation
Solar Power NationSolar Power Nation
Solar Power Nation
Solar Power NationSolar Power Nation
Baljit Mehrok

Baljit MehrokSydney, NSW

  • Verified customer

Good customer service

published

We are happy with that product we are happy with customer service and special thanks for Sydney staff and they know the values of customer and we are happy your company thanks

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Longi
System Size6.6 KW
Purchase PriceA$4,100.00
1 comment
Solar Power Nation
Solar Power NationSolar Power Nation

Review collected in partnership with Solar Power Nation

The reviewer stated that an incentive was offered for this review

See all Solar Power Nation reviews

Questions & Answers

Udugama

Udugamaasked

I am waiting for my referral $100/- gift card since June 2019. Have called numerous times along with emails.
What's the hold up ?

1 answer
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

Kindly email me at simran@solarpowernation.com.au with the details of the person you had referred along with your bank account details and I'll get your referral bonus transferred.

Regards,
SPN Online.

nagem1982

nagem1982asked

How come I cant get some one to do the connection from the inverter to the meter box after 4 weeks of being put on roof my father and neighbour are waiting as well had 2 dates but a no show invoice number is098267682

4 answers
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

We are not able to locate you from your invoice number, Kindly provide your quotation number so that we could help you to sort the matter, or send in your contact details via email at simran@solarpowernation.com.au .

Regards,
SPN online

nagem1982
nagem1982

Customer name is russell muldoon

Solar Power Nation
Simran R.Solar Power Nation

Dear Russell,

The matter has been resolved with your father.
We have arranged a call back for you tomorrow in the morning as per your convenience.

Regards,
SPN Online.

Trac

Tracasked

Hi
I had deposited for my system since 13th September 2019. I still dont have it install yet. Your sale reps always promised but it not happen.
I tried to call in Wetherill park office today 3 difference numbers but no phone answer (now it 930)
Are you still operating?
Regards
Trac

14 answers
Solar Power Nation
Simran R.Solar Power Nation

Hi Trac, If you can please, give me your name on the invoice and invoice number, then I will be able to look it up for you.

Trac
Trac

Name trac quang ha
Invoice inv 09137489
Invoice dated 13 September 19

Trac
Trac

I still have another promised.
I have another 2 houses need solar. Ken and Garry was highly recommended here. Are they work in Wetherill park office too. How do I contact them.
The person answer phone want me to deal with him only and the call was not pass on. But sorry I dont want to make same mistake twice. How can I contact ken or Garry.

Get an answer from our members and Solar Power Nation representatives

Other Solar Retailers

Previous
Go Run Solar

Go Run Solar

5.0
(141)
Solar Secure

Solar Secure

4.7
(272)
Sunboost

Sunboost

4.5
(2,547)
Arise Solar

Arise Solar

4.5
(1,152)
3P Solar

3P Solar

4.6
(209)
Solarhub

Solarhub

4.8
(97)
EcoOnline

EcoOnline

4.8
(104)
Regen Power

Regen Power

4.8
(112)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.