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Solar Power Nation

Solar Power Nation (page 4 of 84)

4.4 from 1,668 reviews · View Statistics

Reviews

  • Value for Money
    4.6 (1,212)
  • Product Quality
    4.5 (1,145)
  • Return Claim MadeYes (34) · No (1,082)
  • Customer Service
    4.4 (1,233)
  • Warranty Claim MadeYes (57) · No (1,067)
  • Purchase Price$2,983.04
  • Timeliness
    4.4 (375)
  • Job Satisfaction
    4.6 (370)
  • Rates and Fees
    4.6 (362)
  • Installation
    4.6 (1,111)
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Neeraj M

Neeraj MSydney, NSW

  • 2 reviews

Exceptional service

published

The process from the start and to the end (installation) was perfect, flawless and clear. Every step was followed by good communication and advice. I will fully recommend this company and congratulate them for being very transparent and honest.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Perfect

published

Installation process was quite easy.
No issues with the company. Follow up was very prompt. Excellent service by Josh Singh. Very professional and polite Sales Rep. Good workmanship by company.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Excellent customer service

published

Installation happened smoothly.
Installers ensured to put solar panels on calculated layout with minimal modification to other things installed on rooftop like TV antenna.
Installation was done on the same day the installation team organised

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Very good service!

published

The service was very good. If I had questions, they'd always answer. They organized everything well and they were on time with the agreed installation date. The installation itself went without trouble. I wholeheartedly reccomend this company.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Charan tej T.

Charan tej T.Greater Melbourne (Inner), VIC

  • Verified customer

Good Customer Service

published

Facing issues could happen with anyone but the one who would take that extra step to solve it is called as the good customer service and that is Solar Power Nation.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Simon

SimonSouth East Queensland, QLD

  • Verified customer

Great Value

published

I'm satisfied with the decision I made to use SPN for my solar install. I did a lot of research and ultimately went with them. The process was smooth and professional. Will be recommending to others.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Easy to deal with

published

From sales, installation and accounts people the process was seamless and easy to deal with. Sales quote provided over phone with good price and follow up was provided and questions answered by Neha, paid inital deposit and email paper work. Installation was done as promised. Overall good team to deal with.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Sniffy S

Sniffy SSouth East Queensland, QLD

Everything went smoothly

published

Crew turned up early and worked all day even with some rain about. All were polite and went about their jobs without fuss. There was a small issue with the incorrect inverter listed on the invoice but was sorted eventually. It's early days yet but installation is neat and professional and everything seems to be working at promised.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Review

published

Panel installation was process good friendly electrician. I have had 2 houses done by this company already no issues. I paid my deposit and within a week my installation was completed

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Allan

AllanMetropolitan Adelaide, SA

Fantastic price and great standard of workmanship.I am very happy with my solar system and solar powernation.

published

I am very happy with the 6.6kw solar system I bought from solar power nation.The price was very good. The installation was done very professionally. I have saved a lot of money on my electricity bills.
Regards Allan Golan.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Worst customer service ever - caused my house to flood

published
9 comments
Solar Power Nation
Hannah KSolar Power Nation

Dear Customer
Please share your invoice number as we dont see any of this complaint that match our records. Please share your inv number or guve your name on legal contract you have with us.

Hellohello
Hellohello

Maybe if you checked your emails you would know the complaint. Your managers know exactly the issue and refuse to ring me or speak when I ring.

Solar Power Nation
Hannah KSolar Power Nation

Please share your invoice number or contract number if you are customer to us.

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Wayne

WayneSydney Surrounds, NSW

  • 3 reviews
  • 2 likes

Great Service, Friendly, Professional Accountable and Excellent value

published

I have utilized the services of Solar Power Nation on 3 occasions now and they have delivered and exceeded my expectations. I would recommend Solar Power Nation to anybody in the market for solar power systems, guarantee they will be beat anybodies price. Keep up the good work.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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After Sales With Wi-fi

published

I find these days no one cares about the old people and computers or mobiles, myself at 74 years of age I was lost the connect to wi-fi in had to get my son to connect to the internet and with the help of Jaspreet Singh my problem was fixed. Solar power nation you need to address this problem.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Bimal B.

Bimal B.

  • 2 reviews
  • 1 like

Worst Service ever experienced !! Stay away !!!

published

I installed 6.5KW system from them in March 2019, the system never performed well so I requested them to send someone to check the system. After continuous calling and emailing, they finally sent a tech in December 2020 (21 months after installing) to check only to find half of the panels were not even connected all this time. When I asked for compensation for the fault made by their installer, they simply closed the case mentioning there is nothing wrong with their product! I have made a complaint with Fair Trading.

2 comments
Solar Power Nation
Hayley S.Solar Power Nation
Bimal B.
Bimal B.
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ntgrg

ntgrgMetropolitan Adelaide, SA

Excellent company with exceptional staffs

published

Everything was done smoothly from booking to installation.
Sam helped with all the paperwork and guidance.
The quote i received was better compared to other companies.
The installation staffs arrived on time and were very professional in their service.
I recommend everyone to look for Sam for best customer service.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Raj

RajHunter Region, NSW

Solar installation

published

Solar installation at my property was done. Satisfied with service and service by installers. Need work with background work where different staff were contacting . Single point of contact would be great.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Service by Sam was amazing!

published

The service provided by Sam was amazing. He attended to works very promptly and got them to be completed even earlier then we expected. He kept us updated throughout the process and was so lovely to deal with. Would highly recommend!

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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After sales department

published

Jaspreet from the after sales service department assisted with setting up Inverter WIFI connection. He was fantastic with walking me through the whole process. System is now up and running.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Muralee B.

Muralee B.Sydney, NSW

Excellent customer service and follow-up

published

Neel D'Souza did an excellent customer service and arrange for quick installation. Installer also updated the installation process did the good work on my premises. I am happy with my overall solar panel installation and follow-ups. All my credits goes to Neel D'Souza and his team.

1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Bruce

BrucePerth, WA

My review

published

I had a lot of trouble getting my Solis App connected... was very complicated and I am still not sure how it works. My need more assistance in the future.

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Page 4 of 84
See all Solar Power Nation reviews

Questions & Answers

Barefoot K.

Barefoot K.asked

I'm living in Cairns area, I've contacted with one of advisor but I'd prefer to talk with Mike who has got consulted people already around here.

Wondering how to contact him? Please let me know.

Thank you.

1 answer
Solar Power Nation
Hayley S.Solar Power Nation

Hi Barefoot,

We apologize for the inconvenience caused to you , please share us your quotation or invoice number, so that we can check with our team and will able to get back to you at the earliest.

Regards,
SPN Online

Siv

Sivasked

Hi SPN,
I have signed off the Quote (QN-121045132) and paid deposit on 11/12/2020 to install solar systems to my house. but the installation has not been done yet. Your sales representative told me that some one will contact me with in 10 days. but 10 days past, no one contact me me regarding installation. Please provide the installation day.
Thanks

Regards
Siva

2 answers
Solar Power Nation
Hayley S.Solar Power Nation

Dear Customer,

You will receive a callback from our installation team by today ,they would be providing you an update on your installation.

Regards,
SPN Online

Siv
Siv

Thanks for your quick response.

mrsugo

mrsugoasked

Could you provide brand name of panels and inverter please and if the prices includes connection to the grid?

No answers
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Get an answer from our members and Solar Power Nation representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected

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