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Solar Power Nation

Solar Power Nation

4.4 from 1,689 reviews · View Statistics

Reviews

  • Value for Money
    4.5 (229)
  • Product Quality
    4.1 (213)
  • Return Claim MadeYes (6) · No (215)
  • Customer Service
    4.0 (227)
  • Warranty Claim MadeYes (10) · No (207)
  • Purchase Price$3,053.30
  • Timeliness
    3.9 (77)
  • Job Satisfaction
    4.2 (75)
  • Rates and Fees
    4.3 (75)
  • Installation
    4.2 (202)
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Steven

StevenSydney Surrounds, NSW

Frustrating and time-consuming design issues; once resolved installation was fast

published

Initial design issues took longer than necessary to resolve. The installation team were fast, professional and helpful. Neel was very helpful in setting up monitoring. Happy with system and value.

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1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Harshal

HarshalSouth East Queensland, QLD

Excellent customer service

published
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1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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C Pfang

C PfangMetropolitan Adelaide, SA

Poor follow up-Unsatisfactory Customer Experience-No one seems to know what's happening

published
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1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Jenny

JennySydney Surrounds, NSW

  • 5 reviews

Disappointed.

published

Fast at getting a quote to me and rep easy to contact and returned my calls. However, panels not installed as per contract. Said this would be fixed ASAP, never heard back from the rep only heard from the accounts department who wanted to know why the bill wasn’t paid. In all, took one month to resolve the issue and I didn’t pay until the work was completed as per contract.

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1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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  • Verified

Great Solar

published

One of the best prices on the market so far Mohet was very helpful from the start.
fast and solid install with friendly helpful installers couldn't ask for much more.

Update
currently having issues with the solar now smart meter is installed have sent off an email as per there request will have to wait and see how well/long this takes.

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Solar Power Nation
Hayley S.Solar Power Nation
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Review collected in partnership with Solar Power Nation

Aamir

AamirSydney, NSW

Happy with the installation quality

published

had a great experience with installation team, very professional yet humble and friendly. Had no issues with the company. Customer service is also prompt and responsive. Will highly recommend Solar power nation to people interested in value for money and issueless process.

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Solar Power Nation
Hayley S.Solar Power Nation
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Ben H.

Ben H.Perth, WA

Wifi Reconnected

published

After I had to change my home wifi I needed to reconfigure my connection between inverter and home wifi network. I rung SPN more than 10 times on the number I was given without response. Going through a different channel I got in touch with Neel who rang me back and talked me through the installation. I had a few difficulties in communication but that did not impact on Neel's willingness to solve the issue. In less than 10 minutes the job was done.

Incentivised ReviewNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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gorgg

gorggSydney, NSW

Solar panels

published

Short waiting period. Quick installation. Had some issues but were resolved with great assistance from Preeti Sharma, customer service rep. Kudos to her.Hoping to see savings in the near future.

Incentivised ReviewNo
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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All installed and ready to go !!!

published

Panel install was done efficiently and a lot quicker than anticipated.Panel design was changed to suit efficiency and overall look, very happy with how discreet it looks.Original install date was changed but was communicated early and changes made

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Solar Power Nation
Hayley S.Solar Power Nation
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Nanda

NandaHunter Region, NSW

  • 3 reviews

Good experience with solar installation

published

Was a fairly straightforward process. Booking was easy. Scheduled for installation about 6 weeks after confirmation of installation. Contractors came in and did all the installation in about 4-5 hours. System up and running.

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Solar Power Nation
Hayley S.Solar Power Nation
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Problems were solved

published

We had some delays. The original consultant apparently quit and left many files open. A new consultant Josh Singh picked up our case and pushed it though.

He was always available to assist.

Sub contracting installation team were quick and efficient.

Well done and thank you.

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Solar Power Nation
Hayley S.Solar Power Nation
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The installers were great, professional and very helpful.

published

Installation was great very professional would recommend to friends and family. Company service was ok they didn't contact me for months then rang day before installing. But happy with product.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Good service, came highly recommended by next-door neighbour and not disappointed.

published

All went smoothly. My only suggestions are:

Be more explicit about need to purchase roof tiles well in advance.
Be more explicit that removal of old solar panels does NOT include disposal, as 'remova' generally implies complete disposal for the average resident.

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Solar Power Nation
Hayley S.Solar Power Nation
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ZKJ

ZKJSydney, NSW

Happy with the service so far.....

published

Happy with the installation as it was done next day without any hassle once I submitted the paperwork. My queries were answered promptly as well. Still early days. Hoping the after sale service level remains the same.

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Solar Power Nation
Hayley S.Solar Power Nation
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Irfan

IrfanSydney, NSW

Although it took long however eventually I got my system repaired by a responsive service officer Jaspreet Singh.

published

Panel installation caused a lot of roof damage by the installers breaking roof tiles and replacing it on my expense. Later on it transpired that broken tiles on the roof has caused major damage to our bedroom by leaking water during the flood disaster season and sever rains of 21 March 2021

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Solar Power Nation
Hayley S.Solar Power Nation
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Colleen

ColleenMurrumbidgee Region, NSW

  • 2 reviews
  • 4 likes

Solar panel installation

published

There was a delay in installation of my solar panels but once I contacted solar power nation they rectified the problem immediately.. I’m now waiting to see the saving with my power bill .. I would recommend this company..

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Solar Power Nation
Hayley S.Solar Power Nation
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Sarju S

Sarju SMetropolitan Adelaide, SA

Had trouble initially but sorted out all problems later on.. thank you.

published

Had trouble initially but sorted out all problems later on.. thank you. Installation process wasn't smooth but finished it as per talk next week. Taken off old system was bit ruff. Cut off inverter wire so not being able to use that inverter any more with other guy I promised.

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Solar Power Nation
Hayley S.Solar Power Nation
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Chris B.

Chris B.South East Queensland, QLD

Good installation, 10 yr warranty for a bargain price

published

The installation was done well and the price was extremely good for a 10 year warranty of the inverter. Only issue was that they broke a roof tile and glued it back together without telling me and it ended up leaking so I had to replace it myself. Other than that it was all fine and the system is working well

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Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Our dealings with SOLAR POWER NATION were very good

published

This was an easy process, great price, professional, good service. Th and checked with us that all was well. Easy to deal with staff, prompt service and instal. Thank You

Incentivised ReviewNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
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Tristan P.

Tristan P.Sydney, NSW

Recommended product

published

Competitive prices, good communication with Solar Power Nation.

Responded to queries fairly quickly

Installers were there on time and performed a reasonable job installing the panels and inverter.

Follow up support was alright.

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Solar Power Nation
Hayley S.Solar Power Nation
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Questions & Answers

Barefoot K.

Barefoot K.asked

I'm living in Cairns area, I've contacted with one of advisor but I'd prefer to talk with Mike who has got consulted people already around here.

Wondering how to contact him? Please let me know.

Thank you.

1 answer
Solar Power Nation
Hayley S.Solar Power Nation

Hi Barefoot,

We apologize for the inconvenience caused to you , please share us your quotation or invoice number, so that we can check with our team and will able to get back to you at the earliest.

Regards,
SPN Online

Siv

Sivasked

Hi SPN,
I have signed off the Quote (QN-121045132) and paid deposit on 11/12/2020 to install solar systems to my house. but the installation has not been done yet. Your sales representative told me that some one will contact me with in 10 days. but 10 days past, no one contact me me regarding installation. Please provide the installation day.
Thanks

Regards
Siva

2 answers
Solar Power Nation
Hayley S.Solar Power Nation

Dear Customer,

You will receive a callback from our installation team by today ,they would be providing you an update on your installation.

Regards,
SPN Online

Siv
Siv

Thanks for your quick response.

mrsugo

mrsugoasked

Could you provide brand name of panels and inverter please and if the prices includes connection to the grid?

No answers
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Get an answer from our members and Solar Power Nation representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected

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