?
? !
1 photo
Solar Power Nation

Solar Power Nation

4.4 from 1,668 reviews · View Statistics

Reviews

  • Value for Money
    4.4 (22)
  • Product Quality
    4.1 (20)
  • Return Claim MadeYes (0) · No (20)
  • Customer Service
    2.9 (21)
  • Warranty Claim MadeYes (0) · No (20)
  • Purchase Price$2,683.69
  • Timeliness
    3.4 (7)
  • Job Satisfaction
    3.4 (5)
  • Rates and Fees
    3.5 (4)
  • Installation
    3.6 (20)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail

It was alright

published

We had some delays, but in the end the problems were solved. We were not able to get the panels we were promised, but the ones we’ve got now are alright too.

Incentivised ReviewNo
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Ok so far.

published

Was stressful with the delays in the lead up to delivery. Installation went well. After one month of use have not yet acheived full power, even in full sun. After delays we lodged a complaint and were then very satisfied with the follow up service.

Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hayley S.Solar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Bruce

BrucePerth, WA

My review

published

I had a lot of trouble getting my Solis App connected... was very complicated and I am still not sure how it works. My need more assistance in the future.

Trustworthiness
Customer Service
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Nathan F

Nathan FSouth East Queensland, QLD

Happy with the system, communication could have been better.

published
Value for Money
Product Quality
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Maria shen

Maria shenNorth Western Region, NSW

The installation is good.

published

currently there is not。it’s just that it’s slow sometimes and can’t reply in time.we have just used it for more than 20 days and don’t know the effect?

Value for Money
Product Quality
See all answers
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Bigyan

BigyanSydney, NSW

Thank you

published

I did not have any issues. They did a good job. It was 2 stories but they managed to do it very easily

Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
ashna k.

ashna k.Sydney, NSW

Feedback

published

There was no communication as to when they were coming to install the solar, they just showed up whenever they wanted
Especially as my husband works 2pm-10pm
They made so much noise at 7am
The guys also left there empty coffee cups on our lawn and didn’t bother taking it
They also moved our Christmas lights without asking first and damaged them in the process
They didn’t even show my husband or me how it works
Or a run down of anything
The certificate and paper work were left in the metre box without letting us know
By chance I opened the metre box for something and it was there
I thought it was very poor

Value for Money
Customer Service
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Craig J.

Craig J.South East Queensland, QLD

  • 2 reviews

A few problems

published

Job was cancelled several times, kept getting more expensive after contract was signed and still waiting on paperwork for new electrical meter to be put in to get the system working properly a month after installation. Seems to be generating 5 Kw nearly every day except cloudy days struggles to generate 1.5 kw.

Value for Money
Product Quality
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Emon

EmonSouth East Queensland, QLD

Good Product, cheap and fast installation.

published
Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Brent T.

Brent T.Perth, WA

  • Verified customer

Communication could be better

published

I had to re-arrange for the electricity provider to install a new meter at my expense , I would think that as a company dealing with this that they would be able to let you know that their would be additional expenses no matter what state you live in.
I also dont like being asked for a 5 star review by multiple staff, This feels disingenuous to me as I would expect it to be earned this makes me question if the reviews are accurate.
I was very happy with the sales consultant Mohit if this was just about him I would have increased this rate to 4 stars.

Value for Money
Product Quality
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Solar Power Nation

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes

They need to keep their promises

published

After promising me an upgrade to Seraphim panels, they ended up sending Rising panels and when I noticed they told me it's the same! Only after i told them to cancel the installation they exchanged the panels.
I also noticed that after the deposit they don't answer the calls.

The Installers were professionals tho.

Value for Money
Product Quality
See all answers
Similar opinion? Write a review on ProductReview.com.au!
  • Verified customer

its good

published

Finally had the solar panels installed after almost 4 weeks, installation went well took most of the morning. Inverter installed the next day System is up and running we had the 6.6 Kw system installed at the moment I am lucky to make 3 kw s of power. Only time will tell if this is all worth the money output.

Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Solar Power Nation

Bad promises

published

Don't believe about their promise about getting $100 per customer as i had referred 3 customers to them, didn't get a cent. Their people always said the money will be in the bank.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
  • Verified customer

Meets my expectation

published

Installation was a smooth process. Staff is proactive in communicating before hand about the date and time of installation.

Overall meets my expectation. Just one food for thought is the pricing, it should be consistent.

Incentivised ReviewNo
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Solar Power Nation

Fergal G.

Fergal G.Sydney, NSW

Good value - no frills service

published

Positives: Low price, good quality products, friendly installers .
Advice for users: Be proactive about getting installation scheduled as communication was light, have spare roof tiles because some may be broken at installation. Overall solid experience - could have done with more communication before , during and after installation.

Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Ali

AliSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Not very Happy

published

All neighbours have inverter in garage but no one asked me where you like install for you! Yes ,mine is outside!
I'm happy with price . With costumer service on the phone yes.but with installation No.

Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Vanessa

VanessaSydney, NSW

  • 3 reviews
  • 2 likes

Good now, but earlier....

published
Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Deb

Deb

  • 3 reviews
  • Verified customer

Trades people did a fantastic job

published

Cannot review product as yet as the first bill has not come through.
It did take a while between having the panels installed and then getting the inverter installed. Made a few phone calls with no response. Other than that everything else was good.

Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Solar Power Nation

Don

DonMetropolitan Adelaide, SA

  • 3 reviews

Easy to deal with until its installed !

published
Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!

Cheap and Cheerful

published

They have provided a good service. The price was highly competitive. We had an issue concerning the installation of 22 pannel when paying for 24 which was resolved. The installers were friendly and professional. However they filled up all my bins with the cardboard waiste. I wasn't offered any tuition on using the system.

  • Thumbnail
Value for Money
Product Quality
See all answers
1 comment
Solar Power Nation
Hannah KSolar Power Nation
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 2
See all Solar Power Nation reviews

Questions & Answers

Barefoot K.

Barefoot K.asked

I'm living in Cairns area, I've contacted with one of advisor but I'd prefer to talk with Mike who has got consulted people already around here.

Wondering how to contact him? Please let me know.

Thank you.

1 answer
Solar Power Nation
Hayley S.Solar Power Nation

Hi Barefoot,

We apologize for the inconvenience caused to you , please share us your quotation or invoice number, so that we can check with our team and will able to get back to you at the earliest.

Regards,
SPN Online

Siv

Sivasked

Hi SPN,
I have signed off the Quote (QN-121045132) and paid deposit on 11/12/2020 to install solar systems to my house. but the installation has not been done yet. Your sales representative told me that some one will contact me with in 10 days. but 10 days past, no one contact me me regarding installation. Please provide the installation day.
Thanks

Regards
Siva

2 answers
Solar Power Nation
Hayley S.Solar Power Nation

Dear Customer,

You will receive a callback from our installation team by today ,they would be providing you an update on your installation.

Regards,
SPN Online

Siv
Siv

Thanks for your quick response.

mrsugo

mrsugoasked

Could you provide brand name of panels and inverter please and if the prices includes connection to the grid?

No answers
See all Solar Power Nation questions

Get an answer from our members and Solar Power Nation representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.