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Solar Power Nation

Solar Power Nation (page 2 of 45)

4.3 from 900 reviews

Reviews

(610)
(166)
(17)
(8)
(99)
  • Installation
    4.6 (491)
  • Product Quality
    4.5 (524)
  • Return Claim MadeYes (15) · No (472)
  • Customer Service
    4.4 (559)
  • Warranty Claim MadeYes (15) · No (477)
  • Value for Money
    4.6 (550)
  • Purchase Price$3,069.48

Reviewer Photos & Videos

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Javed

JavedSydney, NSW

Problem fixed

published

The Solar Power Nation team and specially Hazel Sharma. I had a problem for switch board after installation inverter as soon I complain. Hazel organize the Electricians to fix the problem.

Thank you all your help.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Raj

RajSydney, NSW

Referral bonus is just a lie!

published

Dont trust their referral bonus never gets paid!! I have done 4 referrals all installed and only got 1 bonus paid - have been chasing for more than 6 months!. So pls dont bother with the efforts of refferal!. Big lie about the increased $200 referral bonus!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased dont remember
System Size6.5 KW
Purchase Price$2,900.00
See all answers

Great to deal with thank you

published

The Solar Power Nation team were efficient and professional. They completed the work and left the job clean and tidy. They came on time as stated by staff. Thank you

Value for Money
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$3,000.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Cheap and Cheerful

published

They have provided a good service. The price was highly competitive. We had an issue concerning the installation of 22 pannel when paying for 24 which was resolved. The installers were friendly and professional. However they filled up all my bins with the cardboard waiste. I wasn't offered any tuition on using the system.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase Price$2,500.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Warwick Treasure

Warwick TreasureSouth East Queensland, QLD

Too Early To Tell.

published

The Panel Installation Process Was Delayed Beyond Promises.

The Above Schedule For Installation Was Broken Several Times.

Your Accounting System Appears to be a bit unco-ordinated.
We received The Invoice At 11.26am, Paid The Invoice In Full At 11.30am, and Then We Receive A Phone Call At 1pm Asking Us For Payment?

Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
2 comments
Solar Power Nation
Simran R.Solar Power Nation

Derek Smith

Derek SmithPerth, WA

  • Verified customer

Really Pleases

published

All the staff I have spoken to have been great, helpful and most important - available.
The Installers were professional, efficient and left the site in a clean & tidy condition.
We are really pleased and would thoroughly recommend your company.
original review see picture

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 24 x ET Solar New Energy Co Ltd Tier
System Size5 KW
Purchase Price$2,399.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Solar panel installation

published

The team had completed the job in 3 hours and is an Excellent team and very cooperative and supportive will highly recommend the team great job much appreciated it Thank you

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Jeet

JeetSydney, NSW

Dont get into the trap of solar power nation

published

Even after more than 2 months have surpassed and no call or email from your end on the installation date. Is this a their end, the guys are just fooling around.

I am gonna take this to social media and make sure no one gets into your trap.

What a waste of time your company is, just worries about orders and dont focus on deliveries.

This is not going to last long.

Please dont get into low price trap as this is a shitty company.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Highly Recommended!

published

From the initial call with account manager Jay, the service provided was excellent with fast replies by email and phone. After paying the $100 deposit, got a call only few days later with a scheduled date for the week after. Installers arrived on time and the quality of installation was excellent. No broken tiles, and very neat cabling work. The 20 x Seraphim 330w solar panels are working flawlessly (2 strings of 8 + 12) and easily maxes out the 5kW Growatt inverter during sunny days and has been generating over 30kW/h even on partly cloudy daays. Monitoring of the inverter is super easy with a dedicated mobile app and is addictive. Overall, I'm very satisfied and have recommended my friends to go with SPN also.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim SRP-330-BMB
System Size6.6 KW
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
elvin s.

elvin s.Greater Melbourne (Metropolitan), VIC

get the quote and shop around. customer service is horrible

published

i bought a system from solar power nation. took 8 months till they installed it. all the time some excuse.
bought second sistem for another property. after 4 months they said they could not do it and its been almost 7 months and still havnt recieved my deposit back.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Solar power nation gave me the cheapest price for the solar panels which suited my home .

published

Solar power nation have fulfilled their promises that the schedule of the actual.date of work is done... also their contractor are very professional and friendly ... they are very thorough up to the.last tasks including site cleaning.

Value for Money
Customer Service
Installation
System Size5.5 KW
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Willetton

WillettonPerth, WA

The system is perfect

published

The service was great and quick. Installation was done on time and the system is working fine.

During installation they broke 2 tiles and not sure how they replaced it. Also I partially checked the roof there are more tiles with broken corners. Also I saw gaps between the tiles where they used the support with the roof. Not sure whether it will leak water or not, need to wait for winter rain to confirm the leaks. Will report if it leaks.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Goodwe three phase inverter
System Size6.6 KW
Purchase Price$3,200.00
See all answers

Jilda b

Jilda bSouth East Queensland, QLD

Incredible work!

published

Fast and efficient, i had no worries with the installation of the panels and inverter they did an amazing job and i am extremely happy with all aspects of this service. Great price, highly reccomend to anyone looking at purchasing panels!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size5 KW
Purchase Price$2,459.00
See all answers

Service

published

Order and pay the small deposit, everything is done without any hassle.
Good service though it take some time to install the new feed-in tariff meter.
Little improvement in communication is required

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Bhushan A.

Bhushan A.Metropolitan Adelaide, SA

Value for Money and best to deal with.

published

I was referred by one of their happy customers.They are good in dealing with. Clear information followed up by work and timely service. Keep it up. Thanks. Bhushan , Adelaide, South Australia.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Kellie

KellieSydney, NSW

This is perfect! We can’t live without it!

published

Solar Power Nation have done a great job & the installation was quick from start to finish. The workmen we great & well mannered.
Company was easy to deal with & we would recommend them.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Gabs

GabsPerth, WA

  • 2 reviews
  • Verified customer

Good experience, no complaint from me!

published
Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Risen 330W mine perc split cell, Goodwe inverter
System Size6.6 KW
Purchase Price$2,850.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Gavin47

Gavin47Sydney

  • 11 reviews
  • 1 like
  • Verified customer

Stay away, dont use them!

published

Took my deposit, never installed or kept me updated, never intended to install my system, had to go through dept of fair trading twice to get my deposit back. Dont use them!

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Run Run Run ! Terrible in every way !

published
Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Don't be fooled by this company

published
Value for Money
Customer Service
Installation
Return Claim MadeYes
See all answers

Page 2 of 45

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Questions & Answers

Udugama

Udugamaasked

I am waiting for my referral $100/- gift card since June 2019. Have called numerous times along with emails.
What's the hold up ?

1 answer
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

Kindly email me at simran@solarpowernation.com.au with the details of the person you had referred along with your bank account details and I'll get your referral bonus transferred.

Regards,
SPN Online.


nagem1982

nagem1982asked

How come I cant get some one to do the connection from the inverter to the meter box after 4 weeks of being put on roof my father and neighbour are waiting as well had 2 dates but a no show invoice number is098267682

4 answers
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

We are not able to locate you from your invoice number, Kindly provide your quotation number so that we could help you to sort the matter, or send in your contact details via email at simran@solarpowernation.com.au .

Regards,
SPN online

nagem1982
nagem1982

Customer name is russell muldoon

Solar Power Nation
Simran R.Solar Power Nation

Dear Russell,

The matter has been resolved with your father.
We have arranged a call back for you tomorrow in the morning as per your convenience.

Regards,
SPN Online.


Trac

Tracasked

Hi
I had deposited for my system since 13th September 2019. I still dont have it install yet. Your sale reps always promised but it not happen.
I tried to call in Wetherill park office today 3 difference numbers but no phone answer (now it 930)
Are you still operating?
Regards
Trac

13 answers
Solar Power Nation
Simran R.Solar Power Nation

Hi Trac, If you can please, give me your name on the invoice and invoice number, then I will be able to look it up for you.

Trac
Trac

Name trac quang ha
Invoice inv 09137489
Invoice dated 13 September 19

Trac
Trac

I still have another promised.
I have another 2 houses need solar. Ken and Garry was highly recommended here. Are they work in Wetherill park office too. How do I contact them.
The person answer phone want me to deal with him only and the call was not pass on. But sorry I dont want to make same mistake twice. How can I contact ken or Garry.


Get an answer from our members and Solar Power Nation representatives

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