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Solar Secure

Solar Secure Questions & Answers

4.7 from 220 reviews

11 questions from our users

Sujen

Sujenasked

Hi,
I couldn't find your company name from the approved retailer list in https://www.solar.vic.gov.au/find-authorised-retailer. Does that mean that I won't quality for a rebate through your company? I'm in Vic.
Thanks.

Su

No answers
Ngoc Vinh N

Ngoc Vinh Nasked

Hi Sale team,
I had a 2.0kw solar unit with 8 panels on roof (8x250watts), and 3kw inverter, i want to upgrade to 6.6kw and 5kw inverter, can you quote me how much will it be? thanks.
Regards,
Vinnie

1 answer
Solar Secure
Solar Secure OwnerSolar Secure

Hi Vinnie

Thank you for considering Solar Secure for your solar needs.

Upgrades possible with some options. We need some more details about the property where you are looking to install solar as some local restrictions may apply.

Please call us on 1300 867 328 to discuss your project. We will be very happy to serve you.

Kind Regards
Team Solar Secure

Paul M

Paul Masked

I would like a quote to get solar panels installed at my home at 3 Joseph Place, McKellar ACT. Please send this ASAP for me to consider before 30 December 2019.

With thanks,
Paul

1 answer
Solar Secure
Solar Secure OwnerSolar Secure

Hi Paul,

Thank you for considering Solar Secure for your home solar energy needs. Kindly call us on 1300 867 328 for a Quote. We are open today and tomorrow to help you secure this deal.

Kind Regards
Solar Secure Online

Tejvir S.

Tejvir S.asked

Hi,
I have got a quote from one of your representatives. he is asking me to make advance payment for the booking. Is it the normal process you follow?

Regards,
Tejvir

1 answer
Solar Secure
Solar Secure OwnerSolar Secure

Hi Tejvir,

Thank you for the considering Solar Secure as a retailer.

Yes, We do require a commitment (Deposit) to process all the paperwork and get your site ready for Installation. This process is explained in the formal Offer you have received and refundable within cooling off period.

Hope we have answered this to your satisfaction.

Kind Regards
Solar Secure Online Support

Peppy A.

Peppy A.asked

Is solar secure a sister company to sun select?

1 answer
Solar Secure
Solar Secure OwnerSolar Secure

Hi Peppy
Thank you for your time and effort asking this question.
Solar Secure is an Independent entity and do not share any interest with any other company.

Peppy A.

Peppy A.asked

Is solar secure a mother company? A mother company to which solar company?

1 answer
Solar Secure
Solar Secure OwnerSolar Secure

Hi Peppy
Thank you for your time and effort asking questions.
Solar Secure is an Independent entity and do not share any interest with any other company.

brent

brentasked

were on russel island which is off the coast of the gold coast do you service my area,... if you dont who would you recommend as im getting dizzy on the stupidity roundabout which a solar research lol cheers brent weatherall

1 answer
Solar Secure
Solar Secure OwnerSolar Secure

Hi Brent,

It's Lovely hearing from customer like you from Russel Island.

We do install on Russel Island, however travelling cost to transfer goods to Island applies.

Please contact us on 1300 867 328 for a free Quote.

Regards
Solar Secure

Daxesh D.

Daxesh D.asked

Are you same as TVS???

1 answer
Solar Secure
Solar Secure OwnerSolar Secure

Hi Daxesh, thank you for your interest in our company. We are proudly Australian owned company with a small operation providing solar power systems to Australian homes and businesses. Similar operation like TVS but in a small scale.

m.ghama

m.ghamaasked

Do you service in Sydney liverpool area?

1 answer
Solar Secure
Solar Secure O.Solar Secure

Dear Customer , Yes we service NSW . Please email your details at sales@solarsecure.com.au and someone will call you asap .

sandradahlberg

sandradahlbergasked

how much do you charge for a 5kw hybrid system with 20 panels installed and do u service the Whitsunday area?

2 answers
Solar Secure
Solar Secure O.Solar Secure

Thank you for considering us . But unfortunately we do not service Queensland. Sorry for the inconvenience.

R Thomas
R Thomas

Nobody can give you an accurate price because it depends on individual customer choice. Mainly cost is dependant on three things a) Type of Solar panels (Tier 1, Tier 2, Tier 3). (b)Inverter brand (German,Italian,Chinese) (c) Type of after sales and post sales service you require and amount of electrical work required at your place.

Francie7376

Francie7376asked

Does Solar Secure service Melbourne?

3 answers
Vasu Murthy
Vasu Murthy

You may contact Solar Secure to find out.

Francie7376
Francie7376

I thought the criteria was to be helpful. Your response does not fit the criteria.

Solar Secure
Solar Secure O.Solar Secure

Thank you for considering us . But unfortunately we do not service Victoria.

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