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Solar Secure

Solar Secure (page 2 of 8)

4.8 from 145 reviews

Professional & Efficient

Very professional,premium product and an excellent installation team. I will very highly recommended them to all my friends and family members as I had a good experience doing business with them.


Very pleased customer

Our system was installed yesterday and we are extremely happy with the exceptional service provided by installers.The panels were installed perfectly and they tidy it up before leaving the premises. The price of solar system was higher than few other companies but we are very pleased with the service.

No one picking up the phone

After seeing reviews.. i tried to call the Sales..but no one picked. I left the message..no one returned the call.
I have no faith in it.. Not gonna try any more

1 comment
I am sorry to hear that we are unable to help. if you still interested going solar you could send your details to info@solar-secure.com.au.

Thank you Solar Secure

We just received our first bill after getting the solar installed ,there is a big difference in bill and we are extremely happy about this .Everything done by Solar Secure staff was very efficient and upto mark. Installers were professional, hardworking and determined .The quote they offered was very competitive and they delivered as promised. We even recommended them to our friends and neighbors. My neighbor installed the system from them and they are also very happy with the company .Highly recommend there service. Thank you Solar Secure staff .


Pity

Very good review from a review web site. I checked Solar secure web site and left a quote request. No answer. So I called. a few times couldn't make it. I kept tried and finally I had chance to talk to someone. I said I want solar for my new home. She said that she would ask someone give me a call in 30 min. I said OK. I wait and wait, wait, wait...that was a few weeks ago. I called and no one answer. Just a answering machine. I gave up. No bother to waste of my time ever to this company again.


Perfect service

Perfect service with no delay in installation. Panels were installed in 2 weeks time and installers did a great job. I hardly write reviews but they are just brilliant .


Excellent service and staff

Solar secure team assisted us so well and our system was installed in 3 weeks time . We are very pleased with the service. Highly recommended.


These guys are great!

Had a 5kw System installed about 2 months ago and so far it is working perfectly. I chose Solar Secure by reading the online reviews, comparing prices, researching what I needed and was impressed by the fact that they had such a solid customer service reputation. This was totally backed up by my own experiences in dealing with them. Shah was great to deal with, answered all of my queries patiently and never felt pushy to make a sale. Sam the installer was also great. I would happily recommend them to any one looking to install a system.

Awesome product & service

I got a great deal $ wise and solar works magnificently, exactly what they said. I have purchased my new system from Nick and can't thank him enough. I was little unsure what I needed but Nick provided the best service and really helped me in my choice. Great service and he said ring anytime if I had a problem!! That's great service and great product.The system is outstanding and I will be recommending this to all my family and friends. Thanks you so much!

Excellent Work, Service and Communication

We had our 4.94 kW system install in April. The system has been working perfectly. The service from the sales rep Shah was friendly, helpful and professional. The technicians who installed the system were professional, efficient and friendly. I have recommended your business to some friends who have recently contacted you. Thank You


Great service and price

Thank you Solar Secure! We are very happy with the service you provided, not only with the installers but also Shah who was friendly, helpful and professional. We are also pleased with the price and quality of the panels that were installed. We highly recommend Solar Secure


Great job!

Going solar, let alone researching is a painful experience that requires a lot of time. Solar secure team were professional and helpful especially Shah who kept in touch with me even after working hours to make sure I am well informed and updated throughout the organising to installation. Customer service and support was excellent, I would highly recommend them.


Excellent work

Now I know why this company have all five star feedback everywhere as the service they provide is flawless.The quote they sent included everything what we required. Sales staff was informative and all relevant information was supplied to us.We were shopping around for a while and collected many quotes from the different solar suppliers but Solar secure staff and service stood out among all.We cannot be happier with the prompt reply to the initial inquiry ,explaining about products ,arrangements for install and finally a hassle free installation of our solar panels by them. Thank you


Immaculate: couldn't ask for more

Very very helpful and professional. Explained the process very simply and clearly. Everything was done on time. I approached them after I got cheated by another company but Solar Secure really secured my asset and performed a top class job.

1 comment
Dear Vik, Thank you for your great feedback. We certainly appreciate your review. Your positive feedback allows us to know our efforts are appreciated and you’re enjoying our products and service. Please feel free to call 1300 885 576 if you require any further support . Kind Regards , Solar Secure Team

Flawless

Excellent service, prompt response and good quality panels and inverter .
No complaint, I've had a great experience throughout process.

1 comment
Dear Caitlin, Thank you for your great feedback. We certainly appreciate your review. Your positive feedback allows us to know our efforts are appreciated and you’re enjoying our products and service. Please feel free to call 1300 885 576 if you require any further support . Kind Regards , Solar Secure Team

Unbelievable service

We installed a 5.2kw system by solar secure. We found this company through product review website only and at start we were surprised to see the 5 star feedback from all customers but when we experienced the service from first call made by us to install was just trouble free.Highly recommended.

1 comment
Dear Ron , Thank you for your great feedback. We certainly appreciate your review. Your positive feedback allows us to know our efforts are appreciated and you’re enjoying our products and service. Please feel free to call 1300 885 576 if you require any further support . Kind Regards , Solar Secure Team

Perfect service

Thanks for helping us out in saving our electricity bills...staff was very friendly and knowledgeable. Have explained the whole process in detail. Installer was very friendly and finished the installation on time.

1 comment
Dear Saha, Thank you for your great feedback. We certainly appreciate your review. Your positive feedback allows us to know our efforts are appreciated and you’re enjoying our products and service. Please feel free to call 1300 885 576 if you require any further support . Kind Regards , Solar Secure Team

Very much satisfied.

My enquires was handled very efficiently by sales person.. The amount of support that we have received from them during the whole process was marvelous along with the finance.. can't expect more than that.. thank you so much.. Highly recommended to anyone.

1 comment
Dear Mary, Thank you for your great feedback. We certainly appreciate your review. Your positive feedback allows us to know our efforts are appreciated and you’re enjoying our products and service. Please feel free to call 1300 885 576 if you require any further support . Kind Regards , Solar Secure Team

Great job

Thanks for giving us the best price for the solar panels and helping us out in saving electricity bills..great team work

1 comment
Dear Sue, Thank you for your great feedback. We certainly appreciate your review. Your positive feedback allows us to know our efforts are appreciated and you’re enjoying our products and service. Please feel free to call 1300 885 576 if you require any further support . Kind Regards , Solar Secure Team

Great communication and service

We approached Solar Secure with many questions. We were treated with respect and patient. Fantastic service and the installation went seamlessly. The installer was super friendly too. Great service from initial contact to completion. Would highly recommend Solar Secure

1 comment
Dear Johnnie, Thank you for your great feedback. We certainly appreciate your review. Your positive feedback allows us to know our efforts are appreciated and you’re enjoying our products and service. Please feel free to call 1300 885 576 if you require any further support . Kind Regards , Solar Secure Team

Page 2 of 8

Questions & Answers

were on russel island which is off the coast of the gold coast do you service my area,... if you dont who would you recommend as im getting dizzy on the stupidity roundabout which a solar research lol cheers brent weatherall
1 answer
Hi Brent, It's Lovely hearing from customer like you from Russel Island. We do install on Russel Island, however travelling cost to transfer goods to Island applies. Please contact us on 1300 867 328 for a free Quote. Regards Solar Secure

Are you same as TVS???
1 answer
Hi Daxesh, thank you for your interest in our company. We are proudly Australian owned company with a small operation providing solar power systems to Australian homes and businesses. Similar operation like TVS but in a small scale.

Do you service in Sydney liverpool area?
1 answer
Dear Customer , Yes we service NSW . Please email your details at sales@solarsecure.com.au and someone will call you asap .

Details

Solar Secure
CategorySolar Retailers
Contact Number 1300 867 328
Online Live Chat No
After Sales ServiceYes
Services ProvidedSolar Product Retailer
Clean Energy Council Approved RetailerNo
Solar Connection TypeGrid-Connected

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