Early days yet
After some early misapprehension regarding payment terms which were sorted out amicably we finally have the batteries installed. The installation process was carried out professionally by 2 helpful and courteous technicians. They have only been installed for 3 days but appear to be working as they should. I am looking forward to my next power bill.
John from Milperra
Everything is working perfectly at the moment
We had previously had solar panels installed by another company.
When we heard that SSG were now offering a battery which was within the budget we had set for ourselves, we decided to take up the offer.
The installation crew arrived on time, and were very professional and helpful - and cleaned up everything when they had finished.
Rather easy after studs wre located. At present I am unabel to generate the monetering app.
The employes were very helpfull and answered all the questions that I ask.
THeir knowleage of the product was good.
Yet to see the benefits but install was great!
Solar battery installation, installer was great - very professional and tidy! Was informative and happy to help and answer questions. Solar Service Group have been very helpful, took a while to get the product but the quality is there.
Solar battery installtion
Professional installtion and very neat job carried out by the guys.
I would be happy to refer them to anyone who wanted to do an install in the future.
The installers were very helpful and tended to everything well.
A company with integrity.
I recently ordered a solar battery from Solar Service Group and then had legitimate reason to cancel. I advised Solar Service Group of these reasons and they didn't hesitate to refund me the whole deposit. Thank you to all involved.
A very professional installation
The panel installation process was a breeze.
Would have been better if I had been told of the delay in the arrival of the installation team.
Had waited the whole morning before I left for work at 1:30 pm.
Had battery installed only the contractors did a great job had no issues and were able to answer any questions I had in regards to the battery and its operation and I have learnt to use my power more wisely
Did not install panels but did battery installation was no issue electrician came explained what he intended to do completed the work and left
Finally, a Solar company I can trust with my house.
I have been dealing with the Solar Service group (SSG) for the past three years, with safety upgrades to my existing solar panels and installation of Lithium batteries for storage. The system works very well and is monitored remotely by SSG staff using the Enlighten APP. The local tradesmen have been very efficient with good trade skills. The reason I went with Solar Service Group is, that I value good communications (from the staff in the office to the ground crews). They have all listened and discussed my certain requests regarding the installation work and placement of equipment. I would recommend them to anyone thinking about installing solar panels and/or batteries.
Battery doesnt work
Initial install of battery system had faults and wouldn't activate and cycle. Since final installation visit by technicians the system has been working great. Able to monitor closely using the data outputs in real time.
Excellent product excellent customer service
fantastic - easy and excellent process. Professional, on time, quality service - very happy with the outcome and with how all the staff responded to questions
I found the staff on the phone very helpful and the installation guys were very friendly and explained sets as they were installing and very tidy
Solar battery installation
It was very easy .they set up the electrician to come out and access out electrical panel and location of batteries.then setup for a time and date to be fitted and before you know its all done and the batteries were up and running
I have no issues. The installer arrived on time and and performed the installation efficiently. The cabinet looks appealing and blends in with the house.
Early days but looks promising
Hoping for inputs to understand how well the system is working and help to optimize the system and use of power.
SOLAR SERVICE GROUP
I had an LG system fitted to my place in Sydney. The installation work was very good and the system works very well, but had a lot of trouble getting after sales service. Eventually after a lot of effort, I got the after sales service I needed, but in the end I have a really good Solar System that works very well.
working great at moment
From the time we contacted Solar Service Group they have been in constant contact with us an explaining the system of how the battery works an how to read the graff
This is awesome love the technology
Precise, understandable and great for tracking and understanding usage and the team have been helpful in all areas from beginning and helping us understand everything
Good service report on our five year old system
We had a service inspection done and the report recommended to have some work done to upgrade it to comply with the latest specifications. We had this upgrade done by a very polite helpful electrician.
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