Great Service , Product and Customer Care
The unit was installed expertly by well trained, friendly operators.
The unit works very well and over time will be a financial bonus.
The company is very customer focused and are happy to go the extra mile to achieve customer satisfaction. The whole experience has been non stressful and everything fell into place with no fuss or bother.
mrs made walker
Im so glad that i have done this
After many months and some earlier misconseptions on my behalf my new solar system with backup battery system was finally installed two days ago.At this early stage i am very impressed the new system is a lot
more advanced version of my old system which installed ten years ago .I am sure within my own mind that it will definitely be well worth the initial cost.
All through the process Solar service group have been very helpful and pleasant with all on going correspondence and I look forward to continuing to work with them.
I was also very happy with the actual installation process i really appreciated that the boys put in an extra long day to get the job finished.
Geremney the electrician was very pleasant and professional making sure to fully explain the operation of the system and check that it was working properly even though it was late in the day.
They also left the work site clean and tidy which was very satisfying.
Thanks again to all involved.
The installation was amazing, the installer explained everything that I need to know.
He was very patient with me in explaining the system, would recommend the company again.
Have had no problem with the company.
Contrary to advice given me earlier, a member of staff in the Melbourne office noticed that I didn't need a new inverter as the one attached to the new solar battery could also handle the solar panels. That saved me $$$. The whole process was actioned and the technicians made the change within 24 hours. Outstanding!!
great help keeping costs down and good service
The panel installation was well done with a great friendly and experienced installer who went through the process before and after.
The installing company have been helpful through the process and the price and service has been excellent
Installation of goanna battery
The installation of our new battery was very good. The guy that came was very professional and discussed with us a few minor adjustments he was very patient and explained how it all works
The installation went smoothly and the staff are very helpful and professional.
The installer which attended where very professional and informative about how the battery pack was going to be installed and what would happen after the installation. They did the work in a timely manner and communicated very well on the work they had to perform and answered questions asked of them. The staff of Solar group are also awsome and very professional, with customer satisfaction as there focus.
From first contact to after installation service was just excellent
The Battery Installation was done to an excellent professional manner the young electricians were very polite. Very Pleasing.
The office staff especially Donna were just so lovely especially when I was having issues programming into the monitoring system....not their fault my silly typing of Passwords.
Congratulations to the company I will be recommending them to all my friends. Very friendly and professional and nothing is too hard.
The team which installed the battery system was highly professional, very very helpful by explaining the matters which I needed to know and exceptionally courteous. I cannot speak highly enough of the process. As the system, however, was only installed recently I have not yet been able to ascertain how it interfaces with my electricity provider. Presently I am monitoring what I can . Generally my compliments to the 2 technicians who installed the system.
Absolutely Great to deal with, from purchase to installation and beyond.
From the first phone enquires to purchase and installation, this company has it all, high quality products and the professional team to match! Everything from sales,installation and after sales support, no question was unanswered and everything explained thoroughly. I wouldn’t hesitate to recommend
Maybe I can get of the grid!
The process was streamlined from start to finish A letter followed by a phone call (on my behalf) and the process began. Before writing this I read the review by Waz but I can clearly say that he is well misinformed about costs of endphase. Nonetheless I was very happy with the payment process followed by the installation. The electricians were very informative and professional. So far my interactions with the company overall have been professional
Great service excellent communication
The service was very good from start to finish. We were kept informed throughout the process. The guys that installed the battery were very good they managed to do the installation a day earlier than I expected. If you want good old fashioned service this company provides it.
very happy with battery installation
I have had eight solar panels on my roof for the past six years. From talking to them and seeing them at work, I could tell that the 3-man battery installation team were very competent. They did the installation on the afternoon of Friday 15 February, 2019, as previously arranged.
Job well done
Very professional, clean, friendly & quick installation, even took all my empty boxes
I would highly recommend them, one happy customer
Customer service & follow up had been even better
Solar Service group you have won me over
Brilliant service and great followup service. Wonderful company to deal with
I had panels installed previously and had two batteries installed with Solar Service Group. Very happy with installation and service. Follow up communication is excellent as well. Very happy with Solar Service Group.
I watched the install with the men on the roof as Id had issues with broken tiles from other companies. The men were careful and explained what was happening. They even cleaned up after the installation .
Excellent Service and workmanship.
I had a battery installed to compliment my existing solar panels and from first receiving their letter to having my second battery installed (yes, I went back for a second battery) I found this company from the office personell to the installers to be very professional, friendly and they just got on with the job. Arrived when they said they would, got on with the job, no fuss, no mess and when finished there was nothing to do but admire their workmanship and monitor how much the batteries were saving me. There was no pressure to buy anything. The initial letter was an invitation and was up to me whether I accepted or not. The staff have been most professional, courteous and helpful, answering any queries I had to my satisfaction and things were done when they were scheduled and carried out at a time convenient to me. No fuss, no mess and a very happy customer. Thanks Solar Service Group for you great service.
The service of the process is good and easy. People who came in to install the panel are nice and explain very thing to me clearly.
No issues. Very smooth and nice.
It was very easy because there was no unforeseen obstacles everything panned out as expected. We were very pleased with Solar Service group and the Goanna Battery and the installation people
I had a battery installed. Asides from photographing the existing installation, I had nothing to do except pay the balance. I had no issues with the Company or the installers - they were very professional in their attitude, approach and workmanship
- ‹ Prev
- Next ›