Solar World

Solar World

4.1 from 71 reviews · View Statistics
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Reviews

3.5
6 reviews
5
(3)
4
(1)
3
(0)
2
(0)
1
(2)
  • Value for Money
    3.5 (6)
  • Product Quality
    3.7 (6)
  • Return Claim MadeYes (1) · No (5)
  • Customer Service
    3.5 (6)
  • Warranty Claim MadeYes (6) · No
  • Purchase Price$3,000.00
  • Timeliness
    3.5 (6)
  • Job Satisfaction
    3.5 (6)
  • Rates and Fees
    4.0 (5)
  • Installation
    3.5 (6)
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Reviewer Photos & Videos

  • Thumbnail

Do not trust these people!!!!!!

published

Paid for the system, it actually worked perfectly, for one month!! The all hell broke loose, called them many times, many many time. They promised they will fix, after four months of calling, emailing and texting they stop responding now, I think I will hire someone else to do an audit on the system, then take Solar World to tribunal, it is a big headache but worth it, already lodged a complaint to Fair trading , it’s in progress, let’s see how this goes. They are not getting away with this.

Value for Money
1/5
Product Quality
2/5
Trustworthiness
1/5
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
System Size8 KW
Warranty Claim MadeYes
Purchase Price$4,000.00
Alexander Z.
Alexander Z.Sydney, NSW

Good service

published

Great service , amazing people to deal with, I don't think I would go with any other company, these guys really know what and how to do their work ! Friendly and kind

  • Thumbnail
Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size11.7 KW
Warranty Claim MadeYes
Purchase Price$4,000.00
Nilesh G.
Nilesh G.Sydney, NSW
  • Verified

Excellent Service

published

I can't thank Solar World enough. The sales guy Greg explained everything very professionally and helped me choose the right system for me. After 4 weeks the service team reached out to me and the installer guys did the installation very carefully. Not even a scratch on my roof tiles. Awesome! I'm really very happy with their work and I'd definitely recommend Solar World whoever wants to go Solar.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Jinko 370 watt Panels
Warranty Claim MadeYes
Purchase Price$2,800.00
Solar World
Asif H.Solar World

Thanks for your support.

Binod B.
Binod B.Sydney, NSW

I’m loving this so far .

published

Panel installation was quite easy. There were two good blokes that installed it and briefly explained how it operates. I will definitely recommend solar world. I am sure I will save my electricity bills.

Value for Money
4/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Panel Purchased Growatt
Warranty Claim MadeYes
Purchase Price$2,000.00
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Good service and good product

published

Got my 6.6 kw for $2200 with Seraphim 370w panels and Growatt 5kw inverter. The Seraphim Blade 370w is a very good looking panel which is giving a wonderful look to my roof. Very much satisfied with my solar system and the customer service. Very well behaved people as well. I would recommend to go with Solar World.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Return Claim MadeYes
System Size6.6 KW
Panel Purchased Seraphim 370w panels and Growatt 5kw inverte
Warranty Claim MadeYes
Purchase Price$2,200.00
Solar World
Asif H.Solar World

Hi Lokesh,
Appreciate your support. Thanks for being with Solar World.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Tuck B.
Tuck B.Sydney, NSW

NEVER go to these guys

published

They will lie to you about everything. They will not pick up the phone, they will take your money and not show up to any jobs.

Please avoid these guys at all costs.

Value for Money
1/5
Product Quality
1/5
Trustworthiness
1/5
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
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Questions & Answers

Srivas Das
Srivas Dasasked

I brought 3kw solar system from you and invoice no- 3818. Can you pls send technician to check my system work properly or not. I get email from my electricity provider that my system did not work properly.

No answers
Srivas Das
Srivas Dasasked

I brought 3kw solar system from you and invoice no- 3818. Can you pls send technician to check my system work properly or not. I get email from my electricity provider that my system did not work properly.

3 answers
Srivas Das
Srivas Das

hi pls send your enquire and prove of purchase to support@solarworldpower.com.au
some body will follow you up.

William W.
William W.

They have a mobile and email address. When did you install it? I didn't know they did 3kw installs?

Solar World
Asif H.Solar World

Hi,Srivas.
Please sent an e-mail at support@solarworldpower.com.au. Sent your purchased invoice doc, your phone number, House address , and a brief of your issue. We will contact you ASAP.

Regards
Dominic.D
Support SWP

Get an answer from our members and Solar World representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeOff-Grid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member
Solar Connection TypeOff-Grid
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