Solar World

Solar World

4.1 from 83 reviews · View Statistics
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Listing monitored by Solar World

Reviews

4.1
83 reviews
  • Customer Service
    4.6 (5)
  • Timeliness
    3.6 (5)
  • Job Satisfaction
    4.2 (6)
  • Rates and Fees
    4.4 (5)
  • Installation
    4.6 (5)
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Tony Wood
Tony WoodSydney, NSW

Excellent service

published

Very easy.
No problems at all the company representative I dealt with was Ray Hassine who was extremely helpful with any questions or queries I had and returned all my calls promptly if I had to leave a message.
I had an extremely trying time with my power supply company Origin and what made it a little more palatable was Rays patience and understanding.
I would and have no problems in recommending your company to any other person who is considering getting solar panels installed.
Tony Wood

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Competitive price & great customer service

published

I had my 7.8/6.0 kw solar system installed with Solar World as they provided very reasonable and competitive price. Everything went well apart from waiting time for a scheduled date. The installation started in the morning and finished by late afternoon. The work is done neatly and no damage to the property.

I am giving 4 start because the within a couple of months the wifi connector became faulty for some reason. However the customer service was quite good, I reported the issue and they replaced the faulty device very quickly - excluding the wait time for the new wifi device.

100% recommended.

Customer Service
5/5
Timeliness
3/5
Job Satisfaction
4/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Solar World
Asif H.Solar WorldSend a private message

Thanks, Vipul for your gracious comment.

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Solar is Great! I should have it installed ages ago.....

published

The electrician / installer came on time in the morning. They are quite nice people and respectful. They also told me I have a broken tiles and gave them one to put in. Later in the afternoon another guys came to check if the job is completed and ask me if everything is ok. ALso not long ago after the supervisor left an IT guy called me and helped me set up the app to monitor the solar power. They also submitted paperworks to my power provider on time so they can install a correct meter for my solar power. SO far so good.

Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
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K G.
K G.Sydney, NSW

Very Good

published

Installed 7.9kw system at a reasonable price and have never had issues with it. The guys who installed the panels were very friendly and fast. The company however cancelled my installation date twice which I wasn't happy about hence the 4 star.

Customer Service
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Luke nguyen
Luke nguyenSydney, NSW

This is perfect very happy

published

Greg was quite helpful in assisting me make a decision and was very knowledgeable. Installation was done at the promised day. Solar World was not the cheapest that was offered but they were reasonably fair in price and professional for the service.

Timeliness
3/5
Job Satisfaction
4/5
Trustworthiness
4/5
Incentivised Review No
Solar World
Asif H.Solar WorldSend a private message

Hi Luke thanks for your support.

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Binod B.
Binod B.Sydney, NSW

I’m loving this so far .

published

Panel installation was quite easy. There were two good blokes that installed it and briefly explained how it operates. I will definitely recommend solar world. I am sure I will save my electricity bills.

Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
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On time installation

published

Good service. Installed on time bookked with them paid only $200 advance and rest after job done, installed by professional he checked everything after installation and system is working well.

Incentivised Review No
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Questions & Answers

Srivas Das
Srivas Dasasked

I brought 3kw solar system from you and invoice no- 3818. Can you pls send technician to check my system work properly or not. I get email from my electricity provider that my system did not work properly.

No answers
Srivas Das
Srivas Dasasked

I brought 3kw solar system from you and invoice no- 3818. Can you pls send technician to check my system work properly or not. I get email from my electricity provider that my system did not work properly.

3 answers
Srivas Das
Srivas Das

hi pls send your enquire and prove of purchase to support@solarworldpower.com.au
some body will follow you up.

William W.
William W.

They have a mobile and email address. When did you install it? I didn't know they did 3kw installs?

Solar World
Asif H.Solar WorldSend a private message

Get an answer from our members and Solar World representatives

Details

CategorySolar Panel Installers
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected and Off-Grid
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