Solar World

Solar World

4.1 from 75 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Solar World

Reviews

4.1
75 reviews
  • Customer Service
    4.2 (58)
  • Timeliness
    3.8 (49)
  • Job Satisfaction
    4.1 (51)
  • Rates and Fees
    4.3 (47)
  • Installation
    4.2 (53)
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Dog Lover
Dog LoverSydney Surrounds, NSW
  • 6 reviews

Solar World

published

Instillation was quick and easy and I can track from the app on my phone that I’m saving money immediately. Happy with the outcome.No hesitation in recommending this company for your instillation

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Excellent work and Excellent customer service

published

Fully satisfied with panel installation process as promised
Solar World's price is great and affordable to common people .
Excellent customer service after solar installation.
Quick and fast installation with quality materials
Trustworthy people

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Subhankar S.
Subhankar S.Bonner 2914, ACT

professional approach and good customer and after sale service. Highly recommend your service to anyone

published

I have no issue for installation.Quick and fast with good quality material. Customer service is really good . I don’t know much about solar by these people guide me step by step.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Tanveer D.
Tanveer D.Sydney, NSW
  • 2 reviews

Great Product - Canadian Solar Panels + Fronius Inverter

published

Solar World sold and installed Canadian Solar Panels and Fronius Inverter at my place.From Sale Price to installation all was well . no single hiccup that i can frankly put in.Good Resources like Enam and Techies like Ray worked as a Team to deliver the solution in right time without any issues.They are quite responsive even when i have generic queries they respond even on Whatsapp which is highly appreciated.

Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Great Company / Excellent customer Service

published

Great Team
Great Company
Customer service was amazing helped all the time, answered all questions.
Best price great deals love it
Very happy to be a customer
Thanks Greg customer service member

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Vimala P.
Vimala P.Sydney, NSW

HOPELESS & USELESS SOALRWORLD

published

I don't still believe how they EXIST in the WORLD. They do not care customers.
I have deposited funds and they have cancelled my installation 3-4 times. Lately, came to know that the roof design they gave me doesn't even fit to my roof. Also, changed design several times by increasing the quote after deposit being paid. They never regret or tried to acknowledge/correct their mistakes. They also blame each other within their team. Cant even escalate issues to top management as well. Forget about communication, we need to chase up things for everything that we need. Finally, happy to came out of this crap...…
I think they themselves write good reviews/ratings with different ID's.
Sincere advise to stay away form this SOLARWORLD.

Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
1/5
Installation
1/5
Incentivised Review No
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Prodip
ProdipSydney, NSW

Excellent

published

It's nice to have a person like "Ray" who helped me a lot to complete the full installation process smooth. Highly recommended. The technicians were very expert and they did all of the jobs perfectly without any damage. Good Job Solar World !!

Incentivised Review No
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Kazi D.
Kazi D.Sydney, NSW
  • 2 reviews
  • 1 like

Good company and quick installation.

published

I have installed 13.3K system from Solar world and I am really happy with their services. Specially Mr Enam helped me a lot choosing a correct system for my house. Their service was so good and quick that I am happy to recommend Solar World to others.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Denzon
DenzonSydney, NSW

Don’t deal with these people

published

I should have listen to its reviews. Down payment paid, after a month they wanna refund the money because price went up. They just wasted our time. This should not be trusted!!!

Incentivised Review No
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Do not trust these people!!!!!!

published

Paid for the system, it actually worked perfectly, for one month!! The all hell broke loose, called them many times, many many time. They promised they will fix, after four months of calling, emailing and texting they stop responding now, I think I will hire someone else to do an audit on the system, then take Solar World to tribunal, it is a big headache but worth it, already lodged a complaint to Fair trading , it’s in progress, let’s see how this goes. They are not getting away with this.

Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Installation
1/5
Trustworthiness
1/5
Incentivised Review No
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great company

published

Great company
Great Customer service
understanding and easy to talk too.
always easy great with contacting them.
customer service is fantastic.
sales person : Greg
company name : Solar world
5 started company easy gt with

Customer Service
5/5
Trustworthiness
5/5
Incentivised Review No
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Totally unprofessional. Stay away from this company.

published
Customer Service
1/5
Timeliness
1/5
Trustworthiness
1/5
Incentivised Review No
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Robert
RobertSydney, NSW
  • 2 reviews
  • 2 likes
  • Verified

Faulty workmanship and no accountability

published
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Customer Service
1/5
Timeliness
2/5
Job Satisfaction
1/5
Rates and Fees
4/5
Installation
1/5
Trustworthiness
1/5
Incentivised Review No
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AJ made me believe that Solar World keep their promises

published

I've installed 13.32kw system and its saving me a lot on my bill. I highly recommend AJ the sales guy in Solar World for his great support to make a right choice. I recommended my neighbors to go for Solar World.

Customer Service
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Solar World
Asif H.Solar World

Thanks for your support

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Alexander Z.
Alexander Z.Sydney, NSW

Good service

published

Great service , amazing people to deal with, I don't think I would go with any other company, these guys really know what and how to do their work ! Friendly and kind

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Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 3

Questions & Answers

Srivas Das
Srivas Dasasked

I brought 3kw solar system from you and invoice no- 3818. Can you pls send technician to check my system work properly or not. I get email from my electricity provider that my system did not work properly.

No answers
Srivas Das
Srivas Dasasked

I brought 3kw solar system from you and invoice no- 3818. Can you pls send technician to check my system work properly or not. I get email from my electricity provider that my system did not work properly.

3 answers
Srivas Das
Srivas Das

hi pls send your enquire and prove of purchase to support@solarworldpower.com.au
some body will follow you up.

William W.
William W.

They have a mobile and email address. When did you install it? I didn't know they did 3kw installs?

Solar World
Asif H.Solar World

Hi,Srivas.
Please sent an e-mail at support@solarworldpower.com.au. Sent your purchased invoice doc, your phone number, House address , and a brief of your issue. We will contact you ASAP.

Regards
Dominic.D
Support SWP

Get an answer from our members and Solar World representatives

Details

CategorySolar Panel Installers
Solar Connection TypeOff-Grid
Clean Energy Council Recognition Member
Visit official website

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