Solar World

Solar World (page 2 of 3)

4.1 from 75 reviews · View Statistics
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Reviews

4.1
75 reviews
  • Customer Service
    4.2 (58)
  • Timeliness
    3.8 (49)
  • Job Satisfaction
    4.1 (51)
  • Rates and Fees
    4.3 (47)
  • Installation
    4.2 (53)
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Good Service and Prompt replies

published

I got the 7.7kw solar from Solar World, got a good quote, Ryan was prompt in his replies and able to answer all my queries. The installation guys were good.

Incentivised Review No
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Gurpreet Singh
Gurpreet SinghSydney, NSW

Perfect

published

I would say it was done perfectly , at a very good price . Happy customer . Call service is available too and highly recommended to my friends who are interested in installing .

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Jay M.
Jay M.Sydney, NSW
  • 2 reviews
  • 1 like

Professionally done

published

Overall I would say it was done professionally, at a very reasonable price. The workers were friendly and discussed where to install the panel before actually doing it, so it was good.

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Nilesh G.
Nilesh G.Sydney, NSW
  • Verified

Excellent Service

published

I can't thank Solar World enough. The sales guy Greg explained everything very professionally and helped me choose the right system for me. After 4 weeks the service team reached out to me and the installer guys did the installation very carefully. Not even a scratch on my roof tiles. Awesome! I'm really very happy with their work and I'd definitely recommend Solar World whoever wants to go Solar.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Solar World
Asif H.Solar World

Thanks for your support.

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lynda
lyndaSydney, NSW

Great service and excellent price

published

Dominic at Solar World was very professional and helpful. I am very happy with the whole service. I’d recommend Solar World to anyone looking for a great service at a good price.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Vbm
VbmCanberra 2600, ACT

Never get it, dodge scammers. Fake company. There is no store in Canberra to contact directly.

published

They never come and finish your job. Non trust worthy. They have NOT finished my job and recorded in their system as job is completed, where I have lost the 2 years warranty period without using the solar which is not connected. Very worst organisation.

Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
1/5
Installation
1/5
Trustworthiness
1/5
Incentivised Review No
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Sarbjeet K.
Sarbjeet K.Sydney, NSW

Excellent service

published

Excellent service by solar world. We highly recommended them in the market. Anyone thinking of installing solar panel do contact them, they will provide best service in their reasonable price.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Competitive price & great customer service

published

I had my 7.8/6.0 kw solar system installed with Solar World as they provided very reasonable and competitive price. Everything went well apart from waiting time for a scheduled date. The installation started in the morning and finished by late afternoon. The work is done neatly and no damage to the property.

I am giving 4 start because the within a couple of months the wifi connector became faulty for some reason. However the customer service was quite good, I reported the issue and they replaced the faulty device very quickly - excluding the wait time for the new wifi device.

100% recommended.

Customer Service
5/5
Timeliness
3/5
Job Satisfaction
4/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Solar World
Asif H.Solar World

Thanks, Vipul for your gracious comment.

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Ish
Ish Sydney, NSW

Rubbish company

published

Crap company don’t waste your time, they wasted 3 months of my time waiting for an installation only for them to tell me my roof wasn’t suitable. (Found another installer that installed me the system they couldn’t do the following week) After this they told me they would refund me my deposit and that not only took them another 2 months to give but I had to physically drive to their office in Bankstown and tell them to give me my money because they just wouldn’t give it. Only full of excuses, couldn’t even own up to an apology, don’t waste your time with this rubbish company find someone that provides better service and professionalism.

Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
1/5
Installation
1/5
Trustworthiness
1/5
Incentivised Review No
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ali e.
ali e.Sydney, NSW

Strongly recommended

published

Great job, competitive price, I ordered 10 days ago and my 7.7KW solar panels were installed by skilled technicians in 5 hours today. Solar world can definitely be considered in everyone’s short list.

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Steve
SteveAU
  • 2 reviews
  • 2 likes

Do not use this company. They are scammers.

published

Ordered a system through this company in late 2020. 4 months later I was still waiting for installation. I got my deposit back by going to their warehouse unit in 72 Canterbury Rd Bankstown. It's a 2 person operation and they have 8 solar panels in their warehouse. The salespeople that you are talking to are actually in the Philippines. Do not use this company. I suspect the other reviews are false because I only dealt with 2 Philippinos Dominic & Roy.

Customer Service
1/5
Timeliness
1/5
Trustworthiness
1/5
Incentivised Review No
Solar World
Asif H.Solar World
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Perfect and well installed

published

I really recommend those guys , job was done perfectly and everything went smoothly, there was no issue at all , thanks to all staff and Allen who was ver friendly answering all my questions

Customer Service
5/5
Trustworthiness
5/5
Incentivised Review No
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Mostafa Fahmy
Mostafa FahmySydney, NSW

Exceptional solar system provider!

published

Great service by Solar World. Paid deposit just 4 weeks ago and my system was already installed yesterday! The 6.6Kw system was installed by skilled techs within 4 hours. Competitively priced, great communication maintained. The system efficiency reached to 4897w/h max and produced 30.5Kw energy today, compared to avg 26.5Kw quoted! Very happy customer!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Very good product chosen, excellent service

published

Very good product chosen, Solar is not just installation but people look solar world knows the art. I.e number of panels, direction of the panel, which energy company gives best rates, how big/small system should be They know the math

Incentivised Review No
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Abhishek
Abhishek
  • 2 reviews
  • 2 likes

Good Service

published

They provide prompt service, good to deal with, no issues in following ups, relevant suggestions, quick doubt clarifications and honest opinions. I want to wish them all the best for future.

Incentivised Review No
Solar World
Asif H.Solar World

Thanks your support, you have been a great client.

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Very happy with the panels

published

Very happy with the speed of installation, cleaning after completion and service
As well returning calls when we have issue and I recommended to others and I am looking forward to get info about the battery’s

Customer Service
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
4/5
Solar World
Asif H.Solar World

Thanks your support, you have been a great client.

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The reviewer stated that an incentive was offered for this review

Emadeldin Ashour
Emadeldin AshourSydney, NSW

Highly recommended

published

Professionals all the way through, from quotation time till installation completed. Work completed in compliance to top standards using agreed brands for inverter and panels. Installed on time with no issues.
Highly recommended *****
Thank you

Customer Service
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Alexey K.
Alexey K.Sydney, NSW

Warning. Stay away of these guys

published

They take your deposit and newer show up. Then you complain to FairTrading and Tribunal to get your money back. Waste of time and money. I have been waiting for 4 months and now can not get deposit back

Customer Service
1/5
Timeliness
1/5
Trustworthiness
1/5
Incentivised Review No
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Job very well done from start to finish

published

I found Solar world very easy to deal with they were promp from the start to finish the installation was very well done and I am very happy with the job

Incentivised Review No
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Solar is Great! I should have it installed ages ago.....

published

The electrician / installer came on time in the morning. They are quite nice people and respectful. They also told me I have a broken tiles and gave them one to put in. Later in the afternoon another guys came to check if the job is completed and ask me if everything is ok. ALso not long ago after the supervisor left an IT guy called me and helped me set up the app to monitor the solar power. They also submitted paperworks to my power provider on time so they can install a correct meter for my solar power. SO far so good.

Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
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alex z.
alex z.Sydney, NSW
  • 2 reviews

Great b4 and after service ! Definitely over 5 stars!!

published

No problems with install , got the best price around and service , won't find any better !
I been shopping around and couldn't find a friendly and professional service like Greg!
Alex z

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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Great job.

published

I dealt with Greg and found him open to negotiations and he kept me up to date with the progress. The installation team did a seamless job. Highly recommended. Thanks.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
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The reviewer stated that an incentive was offered for this review

Aniq U.
Aniq U.Sydney, NSW

Good price, perfect!

published

The installation was easy and quick. They have been very pro-active from the initial booking to installation. I'm very much satisfied with Ryan customer support. He knows his job very well. Thanks to him and all the good people of Solar World for making it hassle free.
I will recommend my friends to go with them.

Incentivised Review No
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Gazanfar
Gazanfar Sydney, NSW

The panels are installed perfectly

published

The panel installation was fast.Ryan from solar world was very helpful and supportive from the end to end.I will recommend this service to my friends and other people.
I like solar world with the price and everything

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Trustworthiness
4/5
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The reviewer stated that an incentive was offered for this review

K G.
K G.Sydney, NSW

Very Good

published

Installed 7.9kw system at a reasonable price and have never had issues with it. The guys who installed the panels were very friendly and fast. The company however cancelled my installation date twice which I wasn't happy about hence the 4 star.

Customer Service
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
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