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Solargain
4.4 from 560 reviews · View Statistics

Reviews

  • Value for Money
    4.7 (171)
  • Product Quality
    4.8 (166)
  • Return Claim MadeYes (0) · No (183)
  • Customer Service
    4.6 (181)
  • Warranty Claim MadeYes · No (187)
  • Purchase Price$5,802.52
  • Timeliness
    4.7 (56)
  • Job Satisfaction
    4.7 (53)
  • Rates and Fees
    4.7 (42)
  • Installation
    4.8 (169)
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peroberts
perobertsCook 2614, ACT
  • 3 reviews
  • 1 like
  • Verified

A good experience overall.

published

The sales representative was extremely helpful and happy to field all my questions. The installation was smooth and unobtrusive with the team seeing me updated on the process as it occurred.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedTrina Vertex S 400W
Warranty Claim MadeNo
1 comment
Solargain
SolargainSolargain
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

310 reviews
Ad

Solargain Solar

published

Staff are friendly and arrive on time on schedule date. They installed my solar very neat and nice. Allbjobs and connection are pefectly done. Hopefully it benefits on my electrical bills savings.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedTrina 370 w
Warranty Claim MadeNo
1 comment
Solargain
SolargainSolargain

Hi Joey. We're glad to hear you had a great experience with your installation and our staff. If you ever have any questions about your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Ernie
ErniePerth, WA
  • 2 reviews

Awesome service, product and price. Installers were top notch. Highly recommend Solar Gain.

published

Very easy to deal with and had no issues at all. The installers were unreal and left our place very clean. Can’t fault them and we’re happy we selected Solar Gain.

Value for Money
Product Quality
Trustworthiness
Customer Service
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeNo
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Excellent Service

published

Dealt with Renee and Michelle who were excellent. They clearly understood their products, explained everything clearly and accurately with honest advice. The installation was simple, quick and extremely smooth. Would happily recommend and use again.

Product Quality
Trustworthiness
Customer Service
Timeliness
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedQ-Cell with Fronius Inverter
Warranty Claim MadeNo
1 comment
Solargain
SolargainSolargain

Hi Graham. Great to hear that you had a good experience with our team, if you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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If Only All Companies Were Like This

published

Solargain was recommended to me by my brother in law & they didn't disappoint. Right from the start nothing was too much trouble & that carried through to the installation. Nothing was too much trouble & they were always able to answer my questions, of which there were a lot at the quote stage.
Installation went smoothly with minimal interruption to our electrical supply or inconvenience to us.
I found them to be a reliable, knowledgeable, professional company and would have no qualms recommending them to others.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeNo
1 comment
Solargain
SolargainSolargain
buzza08
buzza08Perth, WA
  • 7 reviews
  • 5 likes
  • Verified

Solargain Installation

published

Exceptional Service from Alexandra, Michelle and her Team at Solar Gain Perth WA. Faultless communication. Installation Team of Dan and Cooper excellent and thoughtful, whilst maintaining professional standards during install. Thoroughly cleaned up after their work. I-Store Technician / Installer provided great service also. I would not hesitate in highly recommend Solar Gain and in the future hope if any problems, that their after sales support is same. Honestly could not fault SG. Awrrrrsome Service Solar Gain 10/10.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedJinco Panels
Warranty Claim MadeNo
Purchase Price$7,900.00
1 comment
Solargain
SolargainSolargain
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

310 reviews
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Chris B.
Chris B.Perth, WA
  • Verified

Great professional service

published

From Jeremy in sales to Dan and Cooper who did the install, Everything went smoothly.

Jeremy answered every single question I had, from the ins and out of Solar rebates through to the way the N-Type panels work- and I asked a lot of questions!

Dan and Cooper who showed up to do the install were professional, helpful and courteous.

I chose Solargain because of the history they have with solar installs. A lot of companies have popped up over the last two years due to the STC rebate and that concerned me.

10/10 would go with Solargain again.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.63 KW
Panel PurchasedJinko Tiger Pro 390w panels.
Warranty Claim MadeNo
1 comment
Solargain
SolargainSolargain

Hi Chris. Thank you for taking the time to leave us your review, we really appreciate it. If you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Very happy with Solargain

published

Great job by the boys and the office staff as well. have recommended someone else to use Solargain already. The job was done on the appointed day, and they were informative. The latest V2 6kw Huawei inverter is great . Battery ready.

Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Solargain
SolargainSolargain

Hi. Thank you for taking the time to leave us your recommendation, we're very happy to hear that you had a good experience with our team. If you ever need any assistance with your system you can reach us on 1300 73 93 55. Kind regards, Solargain.

Rick
RickPerth
  • 2 reviews

Delivered as promised

published

Easy installation, good tradies, cleaned up the mess and very happy overall.
Only downside was the wait for installation from ordering (8 weeks) but understandable when dealing with a popular company.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.2 KW
Panel PurchasedJinko Tiger / Enphase micro inverter
Warranty Claim MadeNo
Purchase Price$6,390.00
1 comment
Solargain
SolargainSolargain

Hi Rick. We're very happy to hear that you're happy with the overall outcome. If you ever need any assistance with your system, we're more than happy to help. You can reach us on 1300 73 93 55. Kind regards, Solargain.

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Gail and Paul
Gail and PaulPerth, WA

Thank you

published

Thanks David ,Jason and Callum install team from Malaga for an easy change over from our old HWS , a helpful friendly team to deal with who got our new Solar HWS up without fuss and minimal disruption ,thanks again guys Gail and Paul

Value for Money
Product Quality
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Solargain
SolargainSolargain

Hi Gail and Paul. We're glad to hear that our team were able to provide you with an easy changeover process. If you ever need any assistance with your system we're always happy to help, you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Karina
KarinaPeel, WA
  • 6 reviews
  • 4 likes
  • Verified

Excellent!

published

From sales person to installer team great to deal with and very helpful. Installed on date quoted. Panels installed smoothly with minimal distruption to us (home on day). We also had the iStore hot water system installed by same company as same time - again well done. (total price inc the iStore). We'd recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6 KW
Panel PurchasedTrina
Warranty Claim MadeNo
Purchase Price$6,300.00
1 comment
Solargain
SolargainSolargain

Hi Katrina. Thank you very much for your recommendation, great to hear you had such a good experience with our team. If you ever need any assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Patrick B
Patrick BMetropolitan Adelaide, SA

best investment

published

A relative had used Solargain 12 months before we did. Waiting to see how his went cost us $3500 in electricity that year. My relative was very happy with both the product used and the electrician that did the install. We signed up for the same size install (10kw), and after the first year we were $600 in credit on our electricity account.
Every other company told us that we had to get rid of our 1kw system installed 11 yrs ago.
Ends up that's just lazy companies avoiding a little more work.
Our old inverter was Fronius, so that's what we wanted again, why would we change to another brand after now 12yrs faultless operation.
Don't wait like I did, it just cost us money.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10 KW
Panel PurchasedQ cells
Warranty Claim MadeNo
Purchase Price$11,000.00
1 comment
Solargain
SolargainSolargain
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

310 reviews
Ad
JulieD
JulieDPerth, WA
  • 5 reviews

Fantastic company to work with

published

Communication was fantastic right from the start of the quotation process through to installation. All staff have been professional and courteous. Any questions we had were answered promptly. Thanks Solargain for a tremendous job.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$4,799.00
1 comment
Solargain
SolargainSolargain

Hi Julie. Thank you very much for your glowing review, it's great to hear how happy you were with our teams service. If you need any assistance with your system we're always available on 1300 73 93 55. Kind regards, Solargain.

Blue F.
Blue F.Perth, WA
  • 2 reviews

So glad we went with Solargain

published
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Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedHuawei wifi inverter and Trina 370w panels
Warranty Claim MadeNo
Purchase Price$3,700.00
1 comment
Solargain
SolargainSolargain
PhillipW
PhillipWPerth, WA
  • 2 reviews

Solargain did it again!

published

Solargain installed our first solar power system 10 years ago and when it was time to upgrade we called them again. They knew exactly what we wanted to achieve by upgrading and recommended two options. When we decided what we wanted they were very supportive and explained in detail what the output and savings would be. Brendon was very knowledgeable and helpful. The installation team arrived on the day promptly with prior notification that they were coming. Erin and Phil were also very helpful and knowledgeable and answered wny questions I had. Installation was smooth and hassle free and we now havea solar system that performs extremely well. We are very happy with the team from Solargain and wouls recommed them to all.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedLG NeOn2
Warranty Claim MadeNo
Purchase Price$9,487.00
2 comments
Solargain
SolargainSolargain
PhillipW
PhillipW

Thank you guys!

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Page 1 of 13
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Questions & Answers

Pat C.
Pat C.asked

How to download the solar gain app

2 answers
Solargain
SolargainSolargain

Hi Pat. We do not have our own app, but the inverters we supply often do. What brand of inverter do you have installed at your home? Kind regards, Solargain

Alan
Alan

Thats what children are for, remotes & Apps

Gary
Garyasked

I have just had a solar system installed and they put the wrong panels on my roof. They gave me 22 stp 300s suntech panels and we should have had 21 315 watt trina split cell panels. My question is should I get them to swap the panels to the correct panels or are the ones I have been given just as good and I leave them on the roof save messing about.

1 answer
Solargain
SolargainSolargain

Hi Gary, was the system installed by Solargain or a different company? We don't stock the products you're referring to (Trina or Suntech). If you would like to discuss this over the phone, please call us on 1300 73 93 55 and ask for our Service Department.

David
Davidasked

Some years ago Solar Gain put us in 6 panels and later a new hot water system. We were impressed with the service but would like some advice/quotes on possibly upgrading the current system we have. We live in Maida Vale

3 answers
Solargain
SolargainSolargain

Hi David, thank you so much for taking the time to write a review. We're so happy to hear that you're impressed with Solargain! We've sent you a message regarding the advice/quote. Kind regards, Solargain.

Golly
Golly

David, like you we installed six panels and a 1.2 kW inverter along with a solar hot water system with a gas booster. The solar panels was via solargain and after ten years our inverter failed. Our hot water tank started leaking so we had Solargain install 9 panels, a 2 kW inverter and an i store hot water system. So far we are very happy but it has only been installed for about five weeks. We are producing a lot more energy and lots of hot water.
Regards
Golly

Solargain
SolargainSolargain

Hi Golly, thank you for the advice. iStore is an exciting new & innovative product and we are sure that you will be very happy with it. We look forward to getting your feedback in the future. Kind regards, Solargain.

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
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