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Solargain
4.4 from 560 reviews · View Statistics

Reviews

  • Value for Money
    4.5 (200)
  • Product Quality
    4.5 (192)
  • Return Claim MadeYes (4) · No (197)
  • Customer Service
    4.4 (212)
  • Warranty Claim MadeYes (20) · No (187)
  • Purchase Price$5,745.88
  • Timeliness
    4.5 (66)
  • Job Satisfaction
    4.5 (60)
  • Rates and Fees
    4.5 (45)
  • Installation
    4.7 (195)
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Great To Use Solargain

published

Excellent service from start to finish, will be contacting Solargain in the future re purchasing an upgrade for the system via a battery purchase but for now am extremely happy with my solar install

1 comment
Solargain
SolargainSolargain

Hi Alan. It's great to hear you're already planning how to upgrade your system. We're glad to hear you're happy with how your install went. If you ever need any assistance with the system, you can reach us on 1300 73 93 55. Kind regards, Solargain.

Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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Daniel B.

Daniel B.

  • 4 reviews
  • 1 like
  • Verified

Great solar system installed by a professional team

published

Solargain gave good advice about why type of system to install. The whole process was smooth. The system seems to be performing well, better than the yield estimates they included.

1 comment
Solargain
SolargainSolargain

Hi Daniel. We're very happy to hear about how well your system is performing. Always great to hear from happy customers. If you ever need assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Aditya

AdityaSouth East Queensland, QLD

Incorrect estimation of plant output

published
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Danny

Danny Perth, WA

I think having solar power is great now to get the most out of solar panels and why I put it off so long

published

Installation team did Excellent job Solar panels and inverter went in pretty quick had no issues whatsoever with sales or installation of our system all went like clockwork output on the day as soon as it was hooked up was at maximum

1 comment
Solargain
SolargainSolargain

Hi Danny. Glad to hear that your installation was quick and easy! Hope you enjoy your new solar energy system. If you ever have any questions about it, you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Lawrence

LawrenceSouth East Queensland, QLD

Product, service and responses all fantastic.

published

We had the ISTORE hot water installed after having solar panels installed about a year and a half ago. All experiences have been great. Follow ups, installation, friendly installers who were helpful. Products are good quality and do what they say.

1 comment
Solargain
SolargainSolargain

Hi Lawrence. Thank you for taking the time to leave us your feedback, great to hear you've had such a good experience with your hot water system. If you ever have any questions, we're always available on 1300 73 93 55. Kind regards, Solargain.

Gary H.

Gary H.Perth, WA

Start to Finish great job

published

From the first enquiry to the installation a great job and easy to deal with and explained everything perfectly and answered all my questions. So glad we went with Solargain

1 comment
Solargain
SolargainSolargain

Hi Gary. Thank you for the glowing recommendation, we're glad to have worked with you! If you ever have any questions about your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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lbd

lbdGreater Melbourne (Metropolitan), VIC

  • 7 reviews
  • 2 likes

A+ Platinum Providers

published

The Level of Service, quality of Install, Array of products , Documentation, Workflow are a high standard. Communications are excellent. Highly recommended.
The system is working fabulously. Callunn and his team were Great. Along with the Operations Teams.

1 comment
Solargain
SolargainSolargain

Hi LBD. Thank you very much for your recommendation, we'll be sure to pass on your kind words to the team, we're sure it'll make their day. If you ever have any questions, don't hesitate to contact us on 1300 73 93 55. Kind regards, Solargain.

Tommy tucker

Tommy tuckerPerth, WA

Great service and price

published

Thank you James(a true professional)for helping us to get our solar system quote and finding a system best suited to our needs and we're very happy with our solargain service we can't wait until system is installed so we can see how much we will be saving

1 comment
Solargain
SolargainSolargain

Hi Tommy. Thank you very much for your glowing review, we'll definitely pass your kind words on to James so he knows how happy you are with your system. If you have any questions, you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Gilbert

GilbertSouth East Queensland, QLD

BEST DECISION EVER

published

Everything went smoothly from quote to installation on our new IStore water heat pump.
They came in and installed everything without any issues. They configured the best settings for the heat pump. Very thorough. Very professional.
They even got rid of my old 17 year old electric water heater.

1 comment
Solargain
SolargainSolargain
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Ali Y.

Ali Y.Greater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Process of two parts. Good then bad.

published
3 comments
Solargain
SolargainSolargain
Ali Y.
Ali Y.

Hello there. I’ve updated my review. Won’t be recommending Solargain to anyone.

Solargain
SolargainSolargain

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Easy and simple process

published

This was a simple and easy process from. Start to finish. From the sales person to the installers. So far I am happy with the process and the results of the Solargain process. Solargain installed a 6.6 KWh Huawei Inverter system I am happy with the results of the system. The Huawei app is not that good but it is not a true reflection of the Solargain or Inverter process.

1 comment
Solargain
SolargainSolargain
Andrew C.

Andrew C.Perth, WA

SolarGain... 3 years on

published

System has performed flawlessly since install. The installers did a great job of removing the old system and replacing it with a newer one (my previous install was much smaller and it was time to upgrade). The install was very neat and the installers were very professional.

I quickly set up my system to record on PVOutput, so if you're interested in its performance since install, you can find it at https://www.pvoutput.org/intraday.jsp?id=60929&sid=54365

1 comment
Solargain
SolargainSolargain
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
Ad
JeffB

JeffBSouth East Queensland, QLD

Pleased with Solargain HW system.

published
1 comment
Solargain
SolargainSolargain
Gary

GaryPerth, WA

Very pleased with the system.

published

Panel installation went very well. Installers demonstrated how to use the App after panels had been installed. Everything is operating as was explained at the beginning of the process. No issues at all.

1 comment
Solargain
SolargainSolargain

Hi Gary. Thank you for taking the time to leave us your feedback, glad to hear the installation experience went very smoothly for you. If you ever have any questions, you can reach us on 1300 73 93 55. Kind regards, Solargain.

prsav

prsavPerth, WA

  • 2 reviews
  • 4 likes

Caution is advised!

published
1 comment
Solargain
SolargainSolargain
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Page 3 of 38

Questions & Answers

Pat C.

Pat C.asked

How to download the solar gain app

2 answers
Solargain
SolargainSolargain

Hi Pat. We do not have our own app, but the inverters we supply often do. What brand of inverter do you have installed at your home? Kind regards, Solargain

Alan
Alan

Thats what children are for, remotes & Apps

Gary

Garyasked

I have just had a solar system installed and they put the wrong panels on my roof. They gave me 22 stp 300s suntech panels and we should have had 21 315 watt trina split cell panels. My question is should I get them to swap the panels to the correct panels or are the ones I have been given just as good and I leave them on the roof save messing about.

1 answer
Solargain
SolargainSolargain

Hi Gary, was the system installed by Solargain or a different company? We don't stock the products you're referring to (Trina or Suntech). If you would like to discuss this over the phone, please call us on 1300 73 93 55 and ask for our Service Department.

David

Davidasked

Some years ago Solar Gain put us in 6 panels and later a new hot water system. We were impressed with the service but would like some advice/quotes on possibly upgrading the current system we have. We live in Maida Vale

3 answers
Solargain
SolargainSolargain

Hi David, thank you so much for taking the time to write a review. We're so happy to hear that you're impressed with Solargain! We've sent you a message regarding the advice/quote. Kind regards, Solargain.

Golly
Golly

David, like you we installed six panels and a 1.2 kW inverter along with a solar hot water system with a gas booster. The solar panels was via solargain and after ten years our inverter failed. Our hot water tank started leaking so we had Solargain install 9 panels, a 2 kW inverter and an i store hot water system. So far we are very happy but it has only been installed for about five weeks. We are producing a lot more energy and lots of hot water.
Regards
Golly

Solargain
SolargainSolargain

Hi Golly, thank you for the advice. iStore is an exciting new & innovative product and we are sure that you will be very happy with it. We look forward to getting your feedback in the future. Kind regards, Solargain.

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
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