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Solargain
4.4 from 646 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.7 (224)
  • Product Quality
    4.8 (218)
  • Return Claim MadeYes · No (248)
  • Customer Service
    4.7 (240)
  • Warranty Claim MadeYes · No (248)
  • Purchase Price$6,316.67
  • Timeliness
    4.7 (112)
  • Job Satisfaction
    4.7 (112)
  • Rates and Fees
    4.6 (93)
  • Installation
    4.8 (227)
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Professional service provided for solar panel quote and installation

published

Solargain were highly organised and responsive service. They sent detailed information to inform our decision; were highly organised and responsive; and had a professional team to install. A very happy customer.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.4 KW
Panel Purchased sun power maxeon
Warranty Claim MadeNo
Solargain
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justrace
justraceGreater Melbourne (Inner), VIC
  • 4 reviews

So easy to deal with

published

Very competitive quotation, received 6 options to choice from. Sales person was very patient in answering our many questions and very knowledgeable. Installers were very professional, arrived on time and left no mess. Overall a super easy, no fuss process from start to finish. Highly recommend.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.63 KW
Panel Purchased Trina
Warranty Claim MadeNo
Solargain
SolargainSolargainSend a private message

Hi. Thank you very much for your recommendation. It means a lot to hear that you had such a pleasant experience with our team. If you ever need any further assistance you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Kay Bowers
Kay BowersSouth East Queensland, QLD
  • 2 reviews

Hot Water System

published

I found the installation team were very friendly and professional. They even took their boots off when entering the house.
They explained the system and how it works, and also how it works best with regards to the existing solar panels on the roof.
Solargain were excellent with their quote and advise on what I needed.
I would definitely recommend them.
Great work guys

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Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Solargain
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Julian
JulianTheodore 2905, ACT

Smooth, professional installation

published

Competitive quote, high attention to detail, excellent communications throughout the process. Very prompt on the day of installation, great crew. Received 5 initial quotes, applied reasonable due diligence. Would highly recommend these guys.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size10.8 KW
Panel Purchased Trina Vertex S 400w
Warranty Claim MadeNo
Purchase Price$11,000.00
Solargain
SolargainSolargainSend a private message
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Chris Chappell
Chris ChappellGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like

Very efficient, timely install of battery. I'm very pleased I went with Solargain.

published
Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size13.5 KW
Panel Purchased Testla Powerwall 2 Battery
Warranty Claim MadeNo
Purchase Price$16,500.00
Solargain
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Rosemary Brooks
Rosemary BrooksHolt 2615, ACT

Solar Panels for me!

published

From my first inquiry to the completion of the installation I received excellent information and service from Solargain. I was especially pleased when my waiting period was shorter than expected.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.1 KW
Panel Purchased Jinko
Warranty Claim MadeNo
Purchase Price$9,980.00
Solargain
SolargainSolargainSend a private message

Dear Rosemary, thanks for leaving us a 5 star review. Good to hear your overall experience with us was a good one! If you ever need any assistance with your system please don't hesitate to get in touch. Kind regards, Solargain.

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Fairlyeasy
FairlyeasyPerth, WA
  • 4 reviews
  • 2 likes

Hot water system

published

Very happy. I needed a new hot water system fast. Solargain were very competitive and the warranty’s look good.
Leon and the team called before they arrived. Upon arrival they introduced themselves and went straight to work, knew exactly what they were doing and the best way to do it.
I was very impressed with the whole procedure and the hot water has never been so good.

Value for Money
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$3,200.00
Solargain
SolargainSolargainSend a private message

Hi. Thank you very much for leaving us your review, it means a lot to us to hear that our team were able to provide you with such a positive experience. We hope you enjoy your new hot water. Kind regards, Solargain.

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Michael T.
Michael T.Palmerston 2913, ACT

Seamless Acquisition

published

They were helpful and kept me informed throughout the process. And I like that they confirmed their advice with either text and/or email. The reason why I did not give them 5 stars was because they advised me by email that the installer will arrive between 6.30 and 8.30. I was previously advised verbally that it will be after 12 noon, and the installer did arrive after 12. Woke up early for no reason wasting my beauty sleep

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Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size15 KW
Panel Purchased Tesla Powerwall 2 battery
Warranty Claim MadeNo
Purchase Price$11,962.50
Solargain
SolargainSolargainSend a private message
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Glenn
Glenn
  • 2 reviews

Solargain just makes it easy!!!

published

Working with Solargain in attaining my first heat pump HWS was just so simple and easy. Had a gas HWS that I wanted replace to a heat pump and after reading good reviews and fair pricing from Solargain, I decided to give it a shot.

Left a message on their website and within a couple of hours, someone had called me back to chat about my situation and where the unit would be installed. Received a quote, accepted and Solargain were able to appoint an install date within 48hrs….WOW!!!

The installers were friendly and knew their stuff. They ran me through the programming of the new heat pump HWS and everything is running how it should.

Thanks again Solargain.

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Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased iStore Heat pump Hot Water System
Warranty Claim MadeNo
Purchase Price$3,590.00
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They did, what the others said was too hard, awesome job

published

My Decrabond roof was to problematic for the opposition to tackle apparently. Solargain took on the job, Bryn and the team were prompt and professional from the start. The finished work was high quality and the system works exceptionally well. I cannot fault them, highly reccomended.
One happy customer
Regards christov

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size7 KW
Panel Purchased Trina 370-W
Warranty Claim MadeNo
Purchase Price$5,200.00
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Matthew M
Matthew MPerth, WA
  • Verified

No issues, excellent communication

published

I never had any issues, quotes were reasonable and easily understood. They even installed our system early because of a cancellation, system works great and is already saving us a surprising amount of money.

The quotes provided are quite detailed, explaining where the panels and inverter will go, expected output and potential savings (which obviously varies). If given the choice for potential future upgrades I would gladly use them in a heartbeat.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size5.92 KW
Panel Purchased 16 x Sunpower Performance Series
Warranty Claim MadeNo
Purchase Price$5,790.00
Solargain
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Perthpoolowner
Perthpoolowner
  • 2 reviews
  • 1 like

Very pleased with our Solargain system

published
Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Solargain
SolargainSolargainSend a private message

Thank you very much for your recommendation. Its good to know your overall experience with us and your expectations were met. If you ever need any assistance with your system please don't hesitate to get in touch. Kind regards, Solargain.

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Tom
TomPerth, WA

Professionals

published

Always kept informed from inquiry to installation. Pleasant and considerate installation people. Follow up on monitoring app was promptly addressed and sorted. I am confident any issues that may arise down the track will be effectively addressed.

Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Warranty Claim MadeNo
Solargain
SolargainSolargainSend a private message

Thanks Tom for you kind words and 5 star review. If you ever need any assistance with your system please don't hesitate to get in touch. Kind regards, Solargain.

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Provided exactly what was stated

published

Since we contacted Solargain their service has been very profrssional. People have been great to deal with and the installers were very efficient. The installers arrived exactly at the stated time and were 2 nice gentlemen. To date their have not been any unexpected problems with the firm.
Would strongly recommend Solargain as a very professional business to deal with.

Value for Money
4/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size5.6 KW
Panel Purchased Q cells
Warranty Claim MadeNo
Solargain
SolargainSolargainSend a private message

Hi. Thank you very much for your recommendation. It means the world to us to hear what a positive experience you had with our team. If you ever need any assistance with your system please don't hesitate to get in touch. Kind regards, Solargain.

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NathanD
NathanDSouth West, WA
  • 2 reviews

Fast and top service!

published

My old hot water system failed, within a matter of hours after calling (on a Friday), my new iStore system was installed. Great service from sales and the tradies, thankyou!

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Page 1 of 10

Questions & Answers

RJ_SA
RJ_SAasked

I would like to know does Solargain install solar panels on 30-35 degree terracotta tile roofs (mine is up to 32-33 degrees). What about 35+ degree roofs (asking for a relative). Please advise if there is a limit to what Solargain can install.

1 answer
Solargain
SolargainSolargainSend a private message

Hi Rick. Due to our installation and safety guidelines, our installers are unable to work on a roof of this pitch. Thank you for your question. Kind regards, Solargain.

Les Crilly
Les Crillyasked

Can I claim the current government rebate to install a battery to an existing system?

1 answer
Danny
Danny

Hi Les, I am not sure about the battery, but you can ring up Solargain and ask them.

Colin52
Colin52asked

I have a question. Your company was going to install a 6.6KW system on our roof last week but they said the roof could not support your panels.

I then asked for a quote for solar stands on the back lawn and they were suppose to contact me this morning but no one has.

Due to your company stating my roof will collapse if the panels go in I have contacted my insurance company and they are sending out their own structural engineers to see if the roof has been damaged by recent storms and then get it fixed so it can hold panels.

It seems I am phoning up about this to see what is going on.

So decided to post in here in the hope that some one gets back to me.

2 answers
RJ_SA
RJ_SA
Solargain
SolargainSolargainSend a private message

Hi Colin. We're very sorry we missed your question until now. Would you be able to contact us at sg.marketing@solargain.com.au so that we can find you in your database? Kind regards, Solargain.

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Get an answer from our members and Solargain representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
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