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Solargain
4.4 from 578 reviews · View Statistics
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Reviews

  • Value for Money
    4.6 (190)
  • Product Quality
    4.6 (182)
  • Return Claim MadeYes (4) · No (189)
  • Customer Service
    4.5 (201)
  • Warranty Claim MadeYes (14) · No (181)
  • Purchase Price$6,019.97
  • Timeliness
    4.6 (75)
  • Job Satisfaction
    4.7 (68)
  • Rates and Fees
    4.6 (52)
  • Installation
    4.7 (186)
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Very happy with Solargain

published

Great job by the boys and the office staff as well. have recommended someone else to use Solargain already. The job was done on the appointed day, and they were informative. The latest V2 6kw Huawei inverter is great . Battery ready.

Product Quality
5/5
Trustworthiness
5/5
Solargain
SolargainSolargain

Hi. Thank you for taking the time to leave us your recommendation, we're very happy to hear that you had a good experience with our team. If you ever need any assistance with your system you can reach us on 1300 73 93 55. Kind regards, Solargain.

Gail and Paul
Gail and PaulPerth, WA

Thank you

published

Thanks David ,Jason and Callum install team from Malaga for an easy change over from our old HWS , a helpful friendly team to deal with who got our new Solar HWS up without fuss and minimal disruption ,thanks again guys Gail and Paul

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Gail and Paul. We're glad to hear that our team were able to provide you with an easy changeover process. If you ever need any assistance with your system we're always happy to help, you can reach us on 1300 73 93 55. Kind regards, Solargain.

tony Moser
tony MoserWide Bay-Burnett, QLD

This is Pefect

published

We are Very Happy the Guys are very Friendli and helpful they even finished the Job in the Rain and Damian helped us whit the Computer to put everything in correctly Thank You

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Tony, Thank you so much for sharing your experience. We'll be sure and pass your positive comments to Steve and the team in Hervey Bay. If you ever need any assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Karina
KarinaPeel, WA
  • 6 reviews
  • 4 likes
  • Verified

Excellent!

published

From sales person to installer team great to deal with and very helpful. Installed on date quoted. Panels installed smoothly with minimal distruption to us (home on day). We also had the iStore hot water system installed by same company as same time - again well done. (total price inc the iStore). We'd recommend.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Katrina. Thank you very much for your recommendation, great to hear you had such a good experience with our team. If you ever need any assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Patrick B
Patrick BMetropolitan Adelaide, SA

best investment

published

A relative had used Solargain 12 months before we did. Waiting to see how his went cost us $3500 in electricity that year. My relative was very happy with both the product used and the electrician that did the install. We signed up for the same size install (10kw), and after the first year we were $600 in credit on our electricity account.
Every other company told us that we had to get rid of our 1kw system installed 11 yrs ago.
Ends up that's just lazy companies avoiding a little more work.
Our old inverter was Fronius, so that's what we wanted again, why would we change to another brand after now 12yrs faultless operation.
Don't wait like I did, it just cost us money.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
JulieD
JulieDPerth, WA
  • 5 reviews

Fantastic company to work with

published

Communication was fantastic right from the start of the quotation process through to installation. All staff have been professional and courteous. Any questions we had were answered promptly. Thanks Solargain for a tremendous job.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Julie. Thank you very much for your glowing review, it's great to hear how happy you were with our teams service. If you need any assistance with your system we're always available on 1300 73 93 55. Kind regards, Solargain.

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Blue F.
Blue F.Perth, WA
  • 2 reviews

So glad we went with Solargain

published
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Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
PhillipW
PhillipWPerth, WA
  • 2 reviews

Solargain did it again!

published

Solargain installed our first solar power system 10 years ago and when it was time to upgrade we called them again. They knew exactly what we wanted to achieve by upgrading and recommended two options. When we decided what we wanted they were very supportive and explained in detail what the output and savings would be. Brendon was very knowledgeable and helpful. The installation team arrived on the day promptly with prior notification that they were coming. Erin and Phil were also very helpful and knowledgeable and answered wny questions I had. Installation was smooth and hassle free and we now havea solar system that performs extremely well. We are very happy with the team from Solargain and wouls recommed them to all.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
PhillipW
PhillipW

Thank you guys!

Kris
KrisGreater Melbourne (Metropolitan), VIC

One more happy customer

published

Great company to deal with, someone recommended me them , now I'm happy to recommen them to others, All proces was positive experience
Very supportive, honest, professional staff, thanks so much.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
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Great service all the way!

published

Excellent customer service. Only recommend to me what I actually need. Everything is explained clearly with good patience. Installation techincians were friendly, clean, came and finished the job on time.

Timeliness
5/5
Installation
5/5
Incentivised Review No
Solargain
SolargainSolargain
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Daniel
DanielGreater Melbourne (Metropolitan), VIC

Excellent service

published

The professional and friendly staff rom quote to Installation made the whole process as easy as it could have been. every person I spoke to was friendly and very helpfull

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Daniel. Thank you for your glowing review, it means a lot to us to know how happy you were with your system. If you ever have any questions about it, we're always available on 1300 73 93 55. Kind regards, Solargain.

Casper
CasperCentral Highlands and Goldfields, VIC
  • 2 reviews

Solargain product and installation

published

I am very pleased with the product and also the crew that carried out the installation.. I am happy to be contributing to the environment and hopefully slowing down climate change, as well as saving money on power. I also hope to instal a battery further down the track to save even more.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
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Excellent job done and great customer service

published
Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
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K Aus
K AusGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Highly recommend them.

published
Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
Cameron M
Cameron MPerth
  • 2 reviews
  • 4 likes

Great to deal with

published

Solargain were great to deal with from the initial contact and quote process, through to installation. I organized 4 quotes and Solargain were the most professional. No hard sell, no constant call backs hassling with an even better deal and no speaking to someone goodness knows where.
The information flow was great. BookIng the installation in was easy and they accommodated changes. On the day of installation, everything worked like clockwork. It was a joy dealing with Solargain.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
Jan C.
Jan C.Greater Melbourne (Metropolitan), VIC

It went really well

published

The tiles on my roof were old and soft, so quite a few got broken, there was no way around this. But the system got fully installed, and is working great. They even took away all the broken tiles.

Value for Money
4/5
Product Quality
5/5
Solargain
SolargainSolargain
Mal
MalGreater Melbourne (Metropolitan), VIC

Solar panel install

published

Well planned & professionly installed as you expect of well trained tradespersons. From the initial contact, made by myself, advice was was constructive & different quotes were tendered for a variety of combinations of equipment. Installation was prompt & efficient.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain
Deejinoz
DeejinozGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Took months just to do a PV service...

published
Customer Service
1/5
Timeliness
1/5

Great To Use Solargain

published

Excellent service from start to finish, will be contacting Solargain in the future re purchasing an upgrade for the system via a battery purchase but for now am extremely happy with my solar install

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Alan. It's great to hear you're already planning how to upgrade your system. We're glad to hear you're happy with how your install went. If you ever need any assistance with the system, you can reach us on 1300 73 93 55. Kind regards, Solargain.

Daniel B.
Daniel B.
  • 4 reviews
  • 1 like
  • Verified

Great solar system installed by a professional team

published

Solargain gave good advice about why type of system to install. The whole process was smooth. The system seems to be performing well, better than the yield estimates they included.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Daniel. We're very happy to hear about how well your system is performing. Always great to hear from happy customers. If you ever need assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Aditya
AdityaSouth East Queensland, QLD

Incorrect estimation of plant output

published
Trustworthiness
1/5
Timeliness
3/5
Danny
Danny Perth, WA

I think having solar power is great now to get the most out of solar panels and why I put it off so long

published

Installation team did Excellent job Solar panels and inverter went in pretty quick had no issues whatsoever with sales or installation of our system all went like clockwork output on the day as soon as it was hooked up was at maximum

Value for Money
4/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Danny. Glad to hear that your installation was quick and easy! Hope you enjoy your new solar energy system. If you ever have any questions about it, you can reach us on 1300 73 93 55. Kind regards, Solargain.

Lawrence
LawrenceSouth East Queensland, QLD

Product, service and responses all fantastic.

published

We had the ISTORE hot water installed after having solar panels installed about a year and a half ago. All experiences have been great. Follow ups, installation, friendly installers who were helpful. Products are good quality and do what they say.

Value for Money
4/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Lawrence. Thank you for taking the time to leave us your feedback, great to hear you've had such a good experience with your hot water system. If you ever have any questions, we're always available on 1300 73 93 55. Kind regards, Solargain.

Gary H.
Gary H.Perth, WA

Start to Finish great job

published

From the first enquiry to the installation a great job and easy to deal with and explained everything perfectly and answered all my questions. So glad we went with Solargain

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi Gary. Thank you for the glowing recommendation, we're glad to have worked with you! If you ever have any questions about your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

lbd
lbdGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 2 likes

A+ Platinum Providers

published

The Level of Service, quality of Install, Array of products , Documentation, Workflow are a high standard. Communications are excellent. Highly recommended.
The system is working fabulously. Callunn and his team were Great. Along with the Operations Teams.

Value for Money
5/5
Product Quality
5/5
Solargain
SolargainSolargain

Hi LBD. Thank you very much for your recommendation, we'll be sure to pass on your kind words to the team, we're sure it'll make their day. If you ever have any questions, don't hesitate to contact us on 1300 73 93 55. Kind regards, Solargain.

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