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solar gain solar panel supply and installation was no fuss with no issues. Competent installers
Very easy
Installers from the start to the finish kept me informed if tiles were broken and replaced.
great service and hand over info was extensive
would highly recommend this company
Excellent service and backup.
Very competent workers, cleaned up well and really knew their stuff.
When I contacted their office with a query It was answered quickly and fully. They provided good documentation as well.
Hi Bruto. Thank you for taking the time to leave us your review. We're really glad to hear you had such a pleasant experience with our team. Kind regards, Solargain.
Professional service provided for solar panel quote and installation
Solargain were highly organised and responsive service. They sent detailed information to inform our decision; were highly organised and responsive; and had a professional team to install. A very happy customer.
Hi Lyn. Thank you for taking the time to leave us your review. We're glad to hear we were able to assist you in making an informed decision in choosing the solar that's right for your home. If you eve...
Read morer need any assistance with your system you can reach us on 1300 73 93 55. Kind regards, Solargain.- 4 reviews
So easy to deal with
Very competitive quotation, received 6 options to choice from. Sales person was very patient in answering our many questions and very knowledgeable. Installers were very professional, arrived on time and left no mess. Overall a super easy, no fuss process from start to finish. Highly recommend.
Hi. Thank you very much for your recommendation. It means a lot to hear that you had such a pleasant experience with our team. If you ever need any further assistance you can reach us on 1300 73 93 55. Kind regards, Solargain.
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- 2 reviews
Hot Water System
I found the installation team were very friendly and professional. They even took their boots off when entering the house.
They explained the system and how it works, and also how it works best with regards to the existing solar panels on the roof.
Solargain were excellent with their quote and advise on what I needed.
I would definitely recommend them.
Great work guys
Hi Kay. Thanks for taking the time to leave us your review. Great to hear our install team were able to provide you with such an excellent installation experience. If you ever have any questions about...
Read more your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.Smooth, professional installation
Competitive quote, high attention to detail, excellent communications throughout the process. Very prompt on the day of installation, great crew. Received 5 initial quotes, applied reasonable due diligence. Would highly recommend these guys.
Hi Julian. Thank you very much for your recommendation and your high praise. It means the world to us to hear that you had such a positive experience with our team. If you ever have any questions or n...
Read moreeed any assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.Receive up to 3 quotes with ProductReview.com.au
- 3 reviews
- 1 like
Very efficient, timely install of battery. I'm very pleased I went with Solargain.
This was an install of a Tesla Powerwall 2 battery with AC Backup Gateway, to an existing 5.77 KW solar panel system. The salesperson responding to my request was very good, and had a number of options for consideration. The person who did the initial inspection (and the install) went through the options again having seen the existing solar system and we came to the conclusion that the Tesla would be the best option for me. The install was on time and went very smoothly and the end result was a neat and tidy solution with no ugly cables on v...
Read moreiew. The internet hookup was easy and operating on my phone on the day with demonstrations of what I would see if various situations occurred. The system was charging the battery as soon as the work was complete and (as one of the demonstrations showed) if there were a problem with the battery, the excess power still went back to the grid.Hi Chris. Great to hear our team were able to provide you with a comprehensive and positive experience. If you ever have any further questions about your system our team would be happy to answer them....
Read more You can always reach us on 1300 73 93 55. Kind regards, Solargain.Solar Panels for me!
From my first inquiry to the completion of the installation I received excellent information and service from Solargain. I was especially pleased when my waiting period was shorter than expected.
Dear Rosemary, thanks for leaving us a 5 star review. Good to hear your overall experience with us was a good one! If you ever need any assistance with your system please don't hesitate to get in touch. Kind regards, Solargain.
- 4 reviews
- 2 likes
Hot water system
Very happy. I needed a new hot water system fast. Solargain were very competitive and the warranty’s look good.
Leon and the team called before they arrived. Upon arrival they introduced themselves and went straight to work, knew exactly what they were doing and the best way to do it.
I was very impressed with the whole procedure and the hot water has never been so good.
Hi. Thank you very much for leaving us your review, it means a lot to us to hear that our team were able to provide you with such a positive experience. We hope you enjoy your new hot water. Kind regards, Solargain.
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- 2 reviews
Solargain just makes it easy!!!
Working with Solargain in attaining my first heat pump HWS was just so simple and easy. Had a gas HWS that I wanted replace to a heat pump and after reading good reviews and fair pricing from Solargain, I decided to give it a shot.
Left a message on their website and within a couple of hours, someone had called me back to chat about my situation and where the unit would be installed. Received a quote, accepted and Solargain were able to appoint an install date within 48hrs….WOW!!!
The installers were friendly and knew their stuff. They ran me through the programming of the new heat pump HWS and everything is running how it should.
Thanks again Solargain.
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They did, what the others said was too hard, awesome job
My Decrabond roof was to problematic for the opposition to tackle apparently. Solargain took on the job, Bryn and the team were prompt and professional from the start. The finished work was high quality and the system works exceptionally well. I cannot fault them, highly reccomended.
One happy customer
Regards christov
- Verified
No issues, excellent communication
I never had any issues, quotes were reasonable and easily understood. They even installed our system early because of a cancellation, system works great and is already saving us a surprising amount of money.
The quotes provided are quite detailed, explaining where the panels and inverter will go, expected output and potential savings (which obviously varies). If given the choice for potential future upgrades I would gladly use them in a heartbeat.
Dear Matthew, Thank you very much for your 5 star review. It means the world to us to hear what a positive experience you had with our team. If you ever need any assistance with your system please don...
Read more't hesitate to get in touch. Kind regards, Solargain.Find out how Solargain compares to other Solar Panel Installers
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Professionals
Always kept informed from inquiry to installation. Pleasant and considerate installation people. Follow up on monitoring app was promptly addressed and sorted. I am confident any issues that may arise down the track will be effectively addressed.
Thanks Tom for you kind words and 5 star review. If you ever need any assistance with your system please don't hesitate to get in touch. Kind regards, Solargain.
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Provided exactly what was stated
Since we contacted Solargain their service has been very profrssional. People have been great to deal with and the installers were very efficient. The installers arrived exactly at the stated time and were 2 nice gentlemen. To date their have not been any unexpected problems with the firm.
Would strongly recommend Solargain as a very professional business to deal with.
Hi. Thank you very much for your recommendation. It means the world to us to hear what a positive experience you had with our team. If you ever need any assistance with your system please don't hesitate to get in touch. Kind regards, Solargain.
- 2 reviews
Fast and top service!
My old hot water system failed, within a matter of hours after calling (on a Friday), my new iStore system was installed. Great service from sales and the tradies, thankyou!
Questions & Answers
I would like to know does Solargain install solar panels on 30-35 degree terracotta tile roofs (mine is up to 32-33 degrees). What about 35+ degree roofs (asking for a relative). Please advise if there is a limit to what Solargain can install.
Hi Rick. Due to our installation and safety guidelines, our installers are unable to work on a roof of this pitch. Thank you for your question. Kind regards, Solargain.
Can I claim the current government rebate to install a battery to an existing system?
I have a question. Your company was going to install a 6.6KW system on our roof last week but they said the roof could not support your panels.
I then asked for a quote for solar stands on the back lawn and they were suppose to contact me this morning but no one has.
Due to your company stating my roof will collapse if the panels go in I have contacted my insurance company and they are sending out their own structural engineers to see if the roof has been damaged by recent storms and then get it fixed so it can hold panels.
It seems I am phoning up about this to see what is going on.
So decided to post in here in the hope that some one gets back to me.
Hello
Have you heard anything back from Solargain? Also at what point did the installer come to tell you about your roof not being adequate, was it on the day of the scheduled install or before? Did y...
Hi Colin. We're very sorry we missed your question until now. Would you be able to contact us at sg.marketing@solargain.com.au so that we can find you in your database? Kind regards, Solargain.
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Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Recognition | Approved Retailer and Member |
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Dear Chris thanks for your kind words. We are happy to hear your experience was a good one. Kind Regards Solargain