1 photo
Solargain
4.4 from 578 reviews · View Statistics
See the Best Solar Panel Installers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Solargain

Reviews

  • Value for Money
    4.7 (195)
  • Product Quality
    4.8 (187)
  • Return Claim MadeYes (3) · No (193)
  • Customer Service
    4.7 (204)
  • Warranty Claim MadeYes (11) · No (187)
  • Purchase Price$5,838.14
  • Timeliness
    4.7 (79)
  • Job Satisfaction
    4.8 (73)
  • Rates and Fees
    4.7 (58)
  • Installation
    4.9 (192)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Brian
BrianWide Bay-Burnett, QLD
  • Verified

Awesome Service

published

Out of the three companies I received a quote from, Solargain were by far the most comprehensive, courteous and professional to deal with. Steven came on site and explained everything in detail, laying out my options and combinations.
I would definitely recommend this company

Solargain
SolargainSolargain

Hi Brian. We really appreciate you taking the time to leave us this recommendation. It always makes our day to hear from our happy customers. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Enaidyram
EnaidyramGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great customer service and product installation

published

I found my experience with Solargain to be professional, courteous and responsive from first enquiry to finalising installation. There was a slight hiccup just pre-installation which was handled very promptly and professionally. I had every confidence in them.

Solargain
SolargainSolargain

Hi. Thank you very much for this glowing feedback, it's great to hear you had such good experiences with our team. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Ashik
AshikSydney, NSW
  • Verified

Poor service before and after sales

published

I only went with this company due to IKEA although they are 2K more expensive for similar systems. Overall i am really disappointed with the service provided. Firstly my installation was cancelled without any notification first time and delayed again 2nd time. The installer wired the smart meter incorrectly and its been 3 weeks and more than 10 phone calls with no action taken. Finally i have been sold a 9.9 KW system without advising me regarding the 5 KW export limit. Overall I dont see any value paying extra for this company when they don't have acceptable before and after sales service.

Solargain
SolargainSolargain
Kym
KymGreater Melbourne (Outer), VIC

New hot water service

published

Our new I Store is great is quiet and no shortage of hot water. Our energy bills will be considerably lower

Solargain
SolargainSolargain

Hi Kym. Great to hear your new iStore's treating you well! If you ever need assistance you can always reach out to us and we'll be happy to help. Kind regards, Solargain.

Solar Panel Installers

Find out how Solargain compares to other Solar Panel Installers

Know better, choose better.

Compare all
Reuben Achior
Reuben AchiorSouth East Queensland, QLD

Job well done. now I let the sun do its bit

published
Solargain
SolargainSolargain

Fantastic Company. Highly recommmend

published

Evo went above and beyond to provide excellent customer service. Even through sage 4 Covid restrictions in Victoria, the communication provided was always speedy and Evo went out of her way to ensure that the installers arrived as soon as restrictions in my area eased. The installers were great to deal with and knowledgeable of their product. I would not hesitate to recommend. Thank you once again.

Solargain
SolargainSolargain

Hi Kathryn. Thank you so much for leaving us this glowing recommendation. We'll be sure to pass your kind words on to Evo, we're sure it will make her day. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Get quotes
Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Janicehelen
JanicehelenSouth West, WA
  • 13 reviews
  • 1 like

GREAT COMPANY

published

We are very happy with the solar panels installed by Solargain. The installation process was excellent. The team arrived on time and were very friendly and professional. They installed our panels and left everything clean and tidy. I was given an overview of the system and they also set up the wifi for us. Highly recommended.

Solargain
SolargainSolargain

Hi Janice. Great to hear that your experience with our team was excellent from start to finish, we'll be sure to pass your feedback on to the team, we're sure it will make their days. Kind regards, Solargain.

maureen
maureenSouth East Queensland, QLD

love my hot water sola

published

I have had sola for the past 20 years it was time to replace it. I rang Matt from Soagain who gave me a quote which I excepted, he arranged installation a couple of weeks later.The guys who installed it were absolutely fantastic very professional with there work and friendly,We had hot water that afternoon. I would highly recommend Solagain from start to finish it has been a pleasure

Solargain
SolargainSolargain

Hi Maureen. We're very happy to hear your experience with us was great, start to finish! We'll always be around to provide further assistance if you ever need it, you can reach us on 1300 73 93 55. Kind regards, Solargain.

Dazz
Dazz
  • 3 reviews
  • 1 like

Great initial information and quality installers

published

Great install process. Professional installers and didn't leave any mess. Explained everything and set up my wifi access. Best tradesman I've had in a long time. Has made the process much easier.

Solargain
SolargainSolargain

Hi Dazz. Thank you very much for your feedback, we're very happy to hear you had a great experience with our installers. If you'd ever like any assistance with your system you can reach us on 1300 73 93 55. Kind regards, Solargain.

Solar Panel Installers

Find out how Solargain compares to other Solar Panel Installers

Know better, choose better.

Compare all
Brian S.
Brian S.
  • 2 reviews

Great so far

published
Solargain
SolargainSolargain
Get quotes
Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Vaughan
VaughanPerth
  • 3 reviews
  • 1 like

Quality Service - Highly recommended

published
Solargain
SolargainSolargain
mary
marySouthwest, VIC
  • 2 reviews

Solar 6kw with 20 panels

published

Jess McQuade and your team - fabulous. Easy quoting. Easy installation. Very Professional. extremely helpful from start to finish. Would highly recommend this Company and its subsidiaries for an easy transition into solar.

Solargain
SolargainSolargain
Solar Panel Installers

Find out how Solargain compares to other Solar Panel Installers

Know better, choose better.

Compare all

Battery Storage solution

published

I contacted Solargain to inquire about adding a battery storage solution to my solar system. Jordan talked me through the process and provided a very professional service. I ended up having a Tesla Powerwall 2 and some additional solar panels installed. Chris and his team of installers arrived at the time they stated and did a very good job of installing the system and left the area clean and tidy. Alex, in the office, provided me with all the manuals and warranty documents and made the whole process easy. I've had the system in for just under a week and so far so good. It is performing very well indeed. All in all I am very impressed with the level of service I received from Solargain. Many thanks to all involved.

Solargain
SolargainSolargain
Get quotes
Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Rossy
RossyGreater Melbourne (Outer), VIC

Top class service and product

published

I was very pleased with the initial consultation with Bryn who gave excellent advice re the placement and type of panels and inverter. The Installation team from SolarGain Bairnsdale were efficient and knowledgeable providing me with answers to my many questions with patience and charm.

Solargain
SolargainSolargain

Hi Rossy. We're very glad to hear that you had a great experience with our team. We'll be sure to pass on your feedback to Bryn and the installation team. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Brian
BrianPerth, WA

System upgrade from 3kw to 6.6kw

published

Panel installation was easy and professionally done - they even ensured that I had some spare roof tiles in case any were broken. Have had no issues with this company everything was done very professionally and I would have no problem with recommending them.

Recommendation to engage Solargain has proven to be absolutely the right thing to do

published

Solargain having had installed several solar systems in the neighborhood we have experienced the same professionalism in advising us about and designing our system as well as the installation of it by a skilled team that was friendly, respectful and left the premises as clean as they found it.

Solargain
SolargainSolargain

Hi. We're glad to hear that you and your neighbours have all had a good experience with our team, hearing that makes our day. If you ever need assistance, you can contact us on 1300 73 93 55. Kind regards, Solargain.

Alister B.
Alister B.Greater Melbourne (Metropolitan), VIC

Finally found the right solar supplier1

published

Solargain was extremely professional and attentive through the scoping and pricing phase. We went ahead and had an excellent experience with their installers who were committed to a great outcome, including taking care about how the installation would look. They even scooped some of the leaves out of our gutters. I've been looking for a professional solar group for a long time and I think I found them!

Solargain
SolargainSolargain

Very pleased with new system

published

We recently had a new solar hot water system installed by solar gain and are very pleased with the service that was provided. The guys who installed the system were very efficient and professional. I would highly recommend solar gain to anyone who is after a solar hot water system.

Solargain
SolargainSolargain

Hi Luke. We're glad to hear that your experience with our team was a very positive one. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Huzza1
Huzza1Melbourne
  • 4 reviews
  • 4 likes

Very Professional Company to Deal With

published

Origanal Installation by Solargain number of years ago went very smoothly so when decided to double capacity I only contacted Solargain and once again another very professional installation from my first contact to final installation. Their communications are second to none and the installation crew arrived on time, kept me fully informed as they carried out their work and left the site clean and tidy after fully explaining the new installation.

Solargain
SolargainSolargain
Kazm
KazmGreater Melbourne (Outer), VIC
  • 2 reviews

Best decision ever made

published

Solargain’s professionalism made the process easy and no fuss. Job completed and was kept informed all along the way.
No issues with insulation all smooth sailing.
We are very happy customers.
Would highly recommend Solargain.

Solargain
SolargainSolargain

Hi. Thank you so much for taking the time to leave us your feedback and recommendation, nothing makes us happier than hearing from our happy customers. You can always reach us for assistance on 1300 73 93 55. Kind regards, Solargain.

Eugene
EugenePerth, WA

Excellent choice !!!!

published

Simone from Solargain was very polite and had an excellent knowledge of the product . Was able to answer all the queries I had which enabled me to make my decision to go with Solargain. She was also prompt in sending me a detailed quote with the product breakdown .

The installation was done on the set date. They arrived on time were well presented, polite and efficient. They carried out the job professionally. When the job was done they explained the operational side of the unit and answered any questions I asked.

I am extremely happy with the overall experience and service I have received and would recommend Solargain.

Solargain
SolargainSolargain
Shannon
ShannonGippsland, VIC

Very happy!

published

I am really happy with my new solar system. The staff at Solargain were helpful and friendly. They happily answered my endless questions to help me through the process from start to finish. I would highly recommend giving them a call.

Solargain
SolargainSolargain

Excellence Personified

published

From start to finish everything was handled with professionalism. Doing a little bit of research on solar panels yourself does not go astray, if anything it speeds up the process on first contact. The installers arrived on time were very courteous, completed the job in good time and cleaned up afterwards, the electrician set up the inverter and explained the next process, electricity company was also contacted on your behalf by solargain.

Solargain
SolargainSolargain
Glenda
GlendaGreater Melbourne (Outer), VIC

Twice used Solargain!

published

Excellent, efficient service on installation, customer relations and follow ups. This is the 2nd time I have used Solargain to install panels; 1st time in Qld now in Vic. and both times equally satisfied. Thoroughly recommend the company. Thank you.

Solargain
SolargainSolargain

Hi Glenda. It's great knowing you've now had two fantastic experiences with our team! Thank you very much for sticking with us. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Macca
MaccaNarangba
  • 3 reviews

Great hotwater system

published

I purchased a two panel roof top solar hot water system easy installation process from start to finish good price works great good customer service with follow up highly recomended

Solargain
SolargainSolargain

Hi Macca, we're glad to hear that you had a good experience with every part of our team, we hope you enjoy your new solar hot water system. If you ever need assistance you can reach us on 1300 73 93 55. Kind regards, Solargain.

Page 4 of 10

Other Solar Panel Installers

Previous
Next
See all Solar Panel Installers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Solar Panel Installer

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE