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Solargain
4.4 from 599 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Solargain

Reviews

  • Value for Money
    4.8 (166)
  • Product Quality
    4.9 (161)
  • Return Claim MadeYes · No (177)
  • Customer Service
    4.9 (175)
  • Warranty Claim MadeYes · No (177)
  • Purchase Price$5,926.23
  • Timeliness
    4.9 (67)
  • Job Satisfaction
    5.0 (64)
  • Rates and Fees
    4.8 (52)
  • Installation
    4.9 (164)
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Great quality and amazing customer service

published
Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size7.77 KW
Panel Purchased Sunpower
Warranty Claim MadeNo
Solargain
SolargainSolargain

Hi Dan. Great to hear that you had a wonderful experience with Ben and the rest of our team, thank you for taking the time to leave us your review. If you ever need any assistance you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Neil
NeilCentral Highlands and Goldfields, VIC
  • 2 reviews

Need Solar

published

From the initial phone call to the installation everything went smoothly. This was the third time we have used Solargain and again we were extremely pleased with the outcome. All of the staff were very helpful and the installers were careful whilst installing panels and were able to answer any questions we had.

Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Panel Purchased Jinko
Warranty Claim MadeNo
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Stuart
StuartPerth, WA
  • 3 reviews

Great system, great service and very reasonable price

published

From the initial quote to finished product everything was just seamless. The upfront advice and options provided were brilliant. Office staff are very helpful and Installers are very professional. I was kept well informed through the entire process. This company is just outstanding. Would highly recommend at least including them for a quote. Not the cheapest of the cheap but you get what you pay for and I wanted a business I could trust and will likely still be around in 3 years unlike many of the cheap places that come and go and pop up as a different company making any future issue hard or impossible to sort out.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Panel Purchased Sunpower Maxeon
Warranty Claim MadeNo
Purchase Price$5,610.00
Solargain
SolargainSolargain
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Becker
BeckerSouth West, WA

Solargain installation

published

Kym was fantastic and we were able to install before the hot season began.
Installer was slow but thorough. I feel confident we have made right decision. Solargain are true professionals.

Value for Money
4/5
Product Quality
4/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
3/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$6,300.00
Solargain
SolargainSolargain

Hi Becker. Great to hear you had a good experience with Kim and the rest of our team, thanks for taking the itme ot leave us your review. Kind regards, Solargain.

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David W.
David W.Perth, WA

Awesome team

published

The installation team from Solargain were awesome, very clean, tidy & professional, they did a great job, very pleased with the whole installation ! I would definitely recommend Solargain to friends, colleagues in fact anybody that was looking to install a solar PV or hot water system !

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.5 KW
Panel Purchased Jinko
Warranty Claim MadeNo
Purchase Price$5,800.00
Solargain
SolargainSolargain
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Perfect from start to finish

published

Nothing but praise for the Solargain team… from the initial quote, handling queries, getting approvals and then the installation - they were faultless.

Very professional, informative, helpful (without being pushy) and so far, the product seems great. Even when their were hiccups in the process (approvals delayed and structural improvements needed) - they were great and kept us uptodate the whole way.

Great job team!

Value for Money
5/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size35 KW
Panel Purchased Trina
Warranty Claim MadeNo
Solargain
SolargainSolargain

Hi. Thank you so much for your glowing praise. Wonderful to hear that the system is treating you well. If you ever need any assistance with it, we're always only a phone call away on 1300 73 93 55. Kind regards, Solargain.

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kamalesh
kamalesh
  • 2 reviews
  • 2 likes

Every part of service exceptional

published

Straight forward installation. Kept informed std it proceeded Damaged tiles where existing solar panels were removed replaced. Friendly competent service at sales, installation and followup calls for information. No problem experienced

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$13,580.00
Solargain
SolargainSolargain
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Craig_&_Talia
Craig_&_TaliaSouth-Eastern Region, NSW

Great service and awesome to deal with.

published

Solargain have been excellent from the initial quote through to installation. Always available to answer questions and explain differing solutions. I’d delayed getting solar for too long but glad I chose Solargain to start my journey with.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size10.2 KW
Panel Purchased Trina 400w with Fronius Primo Inverter
Warranty Claim MadeNo
Solargain
SolargainSolargain

Hi Craig and Talia. It's wonderful to hear that our team were able to provide you such a positive experience. Thank you very much for taking the time to leave us your glowing review. Kind regards, Solargain.

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Great service

published

Great service and product, very professional installation and advice….
I would highly rate solargain for anyone who is looking at adding solar to there house as we sat on the fence for ages contemplating

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Solargain
SolargainSolargain

Hi Dave. Thank you for your recommendation. We're glad to hear that you had a good experience with our team. If you ever need any assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Ron E.
Ron E.Perth, WA

outstanding service

published

once the decision was made to go with Solargain we could not be happier.
Their professionalism was second to none and took care of all install issues.
Their installers were excellent and did an amazing job.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.75 KW
Panel Purchased Huawei
Warranty Claim MadeNo
Solargain
SolargainSolargain

Hi Ron. We're glad to hear how happy you are with your experience with us. If you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Liam T and Hannah Z
Liam T and Hannah ZGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Fantastic experience

published

We had a great experience from start to finish. Special thanks to Jeremy for going the extra mile to address all our questions and allay any and all concerns - greatly appreciated.

Value for Money
4/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$4,980.00
Solargain
SolargainSolargain

Hi Liam and Hannah. Thank you for taking the time to leave us your review, we're really glad to hear that you had such a good experience with Jeremy and the rest of our team. Kind regards, Solargain.

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Sam C
Sam CGreater Melbourne (Outer), VIC
  • 2 reviews

Excellent install

published

This is my second lot of panels. Easy install.
Have had my original 17 panels for approx. 6 years. Working very well and my associations with Solargain have always been great.

Value for Money
4/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Jinko panels with emphases micro inverters
Warranty Claim MadeNo
Purchase Price$5,200.00
Solargain
SolargainSolargain
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Excellent Service!!

published

From initial contact with Steve to final installation the service was faultless. Highly skilled tradesmen who went over and above to meet all expectations of 6.6kw system with 18 panels. I would happily recommend Solar Gain to anyone looking to install solar.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$5,999.00
Solargain
SolargainSolargain

Dear Peter, Thanks for taking the time to review us. Happy to hear your overall experience with Steve and team was a good one. If you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Bobbi
Bobbi
  • 3 reviews

Very Good Experience

published

Fantastic service from initial sales call to completion of installation. Bought 2 x 6.6 kW systems - 2 x units. All explained and scheduled. Delivered earlier the forecast.
Highly recommend Solargain. The price was right (and competitive).

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Trina Vertex
Warranty Claim MadeNo
Purchase Price$4,020.00
Solargain
SolargainSolargain
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Best money we have spent.

published

Very easy to deal with from the start, and very nice tradesmen. Would recommend, solar panels are a must these days. Will be definitely telling friends and family about them.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.4 KW
Warranty Claim MadeNo
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Page 1 of 8

Questions & Answers

RJ_SA
RJ_SAasked

I would like to know does Solargain install solar panels on 30-35 degree terracotta tile roofs (mine is up to 32-33 degrees). What about 35+ degree roofs (asking for a relative). Please advise if there is a limit to what Solargain can install.

1 answer
Solargain
SolargainSolargain

Hi Rick. Due to our installation and safety guidelines, our installers are unable to work on a roof of this pitch. Thank you for your question. Kind regards, Solargain.

Les Crilly
Les Crillyasked

Can I claim the current government rebate to install a battery to an existing system?

1 answer
Danny
Danny

Hi Les, I am not sure about the battery, but you can ring up Solargain and ask them.

Colin52
Colin52asked

I have a question. Your company was going to install a 6.6KW system on our roof last week but they said the roof could not support your panels.

I then asked for a quote for solar stands on the back lawn and they were suppose to contact me this morning but no one has.

Due to your company stating my roof will collapse if the panels go in I have contacted my insurance company and they are sending out their own structural engineers to see if the roof has been damaged by recent storms and then get it fixed so it can hold panels.

It seems I am phoning up about this to see what is going on.

So decided to post in here in the hope that some one gets back to me.

2 answers
RJ_SA
RJ_SA

Hello
Have you heard anything back from Solargain? Also at what point did the installer come to tell you about your roof not being adequate, was it on the day of the scheduled install or before? Did you have to pay for the installers inspection at all? I hope you were able to sort things out and info on Solargain would be helpful.
Thank you

Solargain
SolargainSolargain

Hi Colin. We're very sorry we missed your question until now. Would you be able to contact us at sg.marketing@solargain.com.au so that we can find you in your database? Kind regards, Solargain.

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
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