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Solargain
4.4 from 578 reviews · View Statistics
See the Best Solar Panel Installers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.8 (162)
  • Product Quality
    4.9 (156)
  • Return Claim MadeYes (0) · No (169)
  • Customer Service
    4.8 (170)
  • Warranty Claim MadeYes · No (172)
  • Purchase Price$5,793.70
  • Timeliness
    4.9 (63)
  • Job Satisfaction
    4.9 (59)
  • Rates and Fees
    4.9 (47)
  • Installation
    4.9 (159)
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Eugene
EugenePerth, WA

Excellent choice !!!!

published

Simone from Solargain was very polite and had an excellent knowledge of the product . Was able to answer all the queries I had which enabled me to make my decision to go with Solargain. She was also prompt in sending me a detailed quote with the product breakdown .

The installation was done on the set date. They arrived on time were well presented, polite and efficient. They carried out the job professionally. When the job was done they explained the operational side of the unit and answered any questions I asked.

I am extremely happy with the overall experience and service I have received and would recommend Solargain.

Solargain
SolargainSolargain
Shannon
ShannonGippsland, VIC

Very happy!

published

I am really happy with my new solar system. The staff at Solargain were helpful and friendly. They happily answered my endless questions to help me through the process from start to finish. I would highly recommend giving them a call.

Solargain
SolargainSolargain

Excellence Personified

published

From start to finish everything was handled with professionalism. Doing a little bit of research on solar panels yourself does not go astray, if anything it speeds up the process on first contact. The installers arrived on time were very courteous, completed the job in good time and cleaned up afterwards, the electrician set up the inverter and explained the next process, electricity company was also contacted on your behalf by solargain.

Solargain
SolargainSolargain
Glenda
GlendaGreater Melbourne (Outer), VIC

Twice used Solargain!

published

Excellent, efficient service on installation, customer relations and follow ups. This is the 2nd time I have used Solargain to install panels; 1st time in Qld now in Vic. and both times equally satisfied. Thoroughly recommend the company. Thank you.

Solargain
SolargainSolargain

Hi Glenda. It's great knowing you've now had two fantastic experiences with our team! Thank you very much for sticking with us. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Macca
MaccaNarangba
  • 3 reviews

Great hotwater system

published

I purchased a two panel roof top solar hot water system easy installation process from start to finish good price works great good customer service with follow up highly recomended

Solargain
SolargainSolargain

Hi Macca, we're glad to hear that you had a good experience with every part of our team, we hope you enjoy your new solar hot water system. If you ever need assistance you can reach us on 1300 73 93 55. Kind regards, Solargain.

Symo S.
Symo S.South East Queensland, QLD

Excellent service and competitive Prices

published

Fast response, competitive pricing, installed a temporary heater to see me through until the main unit could be replaced. Were able to accommodate me while I was away! So far so good.

Solargain
SolargainSolargain

Hi Symo. We're glad to hear that you had a good experience with our team. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Phil Shain
Phil ShainPerth, WA

Exceeded my expectation. A trade installation company with PHD in professionalism!

published

Personally I work for a Trade wholesaler in Perth in the refrigeration industry. When I contacted Solargain I was just impressed with their presentation, service and systems. My purchasing decision was based on I wanted a Solar company that was well established and that would be around in the next 5 to 10 years as I felt this industry has a few "fly by nighter's" that sell purely on price. I liked Solargain from the detailed quote, to electronic document handover package, to electronic sign off via smart phone & installer commissioning test sheet provided.
I only wish now the company I worked for would adapt the same presentation in their marketing and systems.

Solargain
SolargainSolargain
DPS
DPSSouth East Queensland, QLD
  • Verified

A smooth professional process

published

The installation was a 6.6kW PV plus iStore hot water system: -
A smooth and professional process from the initial phone call to completion of the installation.
The quoting, technical, installation and payment particulars were well documented. Timelines were kept.
All regulatory requirements were handled by the company.
Post installation: - The PV system is performing as expected. However, have needed to submit questions about performance of the iStore hot water - Still awaiting a response...

Solargain
SolargainSolargain

Hi. We're glad to hear that you were satisfied with your installation and that your PV system is performing well. If you would like to talk with someone about your iStore hot water unit, you can contact us on 1300 73 93 55. Kind regards, Solargain.

GAT
GATPerth, WA

good ratio Quality / price and customer support

published

It s took me few months to see what is available on market - comparison so many model and offer and Jeremy from Solargain took time to answered all of my question - Technical and other - got offer from 4 different provider and decided to proceed with Solargain as recommendation was not the most expensive system they offer , but the one after reviewing technical performance and review on internet was the most appropriate for us - installation professional and on time

Voila

Thanks

Solargain
SolargainSolargain
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Neil
NeilGreater Melbourne (Metropolitan), VIC

At last I found a path through the mine field

published

Installation was straight forward. I was happy to see installers wearing appropriate fall arrest harnesses. Company was very easy to deal with and I got what I wanted on time. Consultant gave several options based on costs vs output and explained the differences. Installation occurred on time and was completed without any issues.

Solargain
SolargainSolargain
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Great Service
Great ServiceGreater Melbourne (Inner), VIC

Great service and very professional

published

I found Solargain to be highly professional and very reliable, throughout the whole solar installation process at my residence. From the initial dealings with the sales team to the final installation process, all went like clockwork! Many thanks Solargain!

Solargain
SolargainSolargain
Megzzy
MegzzyGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Good service professional and Great panals

published

I got 6 kw system and it’s Working great and producing lots of solar power. The company and installers were very professional. Everything ran smoothly they put all the required forms in the process was seemless With competitive prices
Thanks again highly recommend company

Solargain
SolargainSolargain

Hi Megzzy. We really appreciate you taking the time to leave us this 5-star rating. We always love to hear from our satisfied customers. If you ever need assistance, you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Mark A.
Mark A.Perth, WA

Great Service and Installation

published

From first contacting Solargain the service was great. Emails and calls were promptly answered by the sales team. The correspondence was very professional and thorough. The installation team were very friendly and completed the work neatly and they left nothing behind. The installation was partly completed due to rain, but the team was back earlier than planned to finish up and commission the system. We installed a power monitor with the Fronius inverter which has allowed us to monitor the system online or via an app. Has been interesting to watch what devices use power and how much. Would have no issues recommending Solargain and I have already shown the system to a few friends along with a recommendation to give Solargain a call.

Solargain
SolargainSolargain

Hi Mark. Thank you so much for the glowing review, and already referring us to some of your friends. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Phil M.
Phil M.Perth, WA
  • 2 reviews
  • Verified

Great sales service and professional installation team. Early days but so far very happy with the result.

published

Very easy process. Solargain organised everything. Quality product and professional installation. Thorough pre-install inspection to investigate any possible issues. The team arrived on the day exactly on time and did a great job. After sales service has also been very good with monitoring software assistance. Thanks Solargain.

Solargain
SolargainSolargain

Hi Phil. You're very welcome, we always love to hear from our satisfied customers so thank you very much for taking the time to leave us this glowing review. If you ever need assistance you can contact us on 1300 73 93 55. Kind regards, Solargain.

Excellent service, first-rate result

published
Solargain
SolargainSolargain

Hi Michael, thank you very much for sharing your experience. It's reviews like yours that make us proud of what we do. Please do not hesitate to reach out to us on 1300 73 93 55, should you have any questions about your system.

Long standing company for a reason

published

We used Solargain in 2012 and again in 2020 to upgrade and expand from 3kW to 8kW. Great company with polite sales and service staff. Reasonable price and a high quality product.

Solargain
SolargainSolargain
Tom R
Tom R
  • 2 reviews

Great installers for solar panels/inverter

published

We organised our solar install through Pure Electric, with Solargain being their chosen installers. We were very impressed by the Solargain install team led by Yousseff. They were prompt, courteous and hardworking installing all 20 panels and inverter in just one day. Highly recommend!

Solargain
SolargainSolargain
xxx
xxxGreater Melbourne (Inner), VIC

Solar has worked for me.

published

The panel installation process was completed efficiently and with understanding of what needed to be done, the work was completed on time, tested and then they cleaned up after themselves.

Solargain
SolargainSolargain

Hi. Thank you very much for taking the time to leave us this kind review. If you ever need further assistance, you can always contact us on 1300 73 93 55. Kind regards, Solargain.

Tynedale
TynedalePerth, WA
  • Verified

Excellent service, would recommend them.

published
Solargain
SolargainSolargain
Nigel
NigelPerth, WA

All went well

published

The process went well despite the installation in the middle of the Covid 19 shutdown. It can be complex when dealing with the council as our club has a lease on a council owned building.

Solargain
SolargainSolargain

Hi Nigel. Thank you very much for taking the time to leave us this 5-star review. If you ever need further assistance you can always contact us on 1300 73 93 55. Kind regards, Solargain.

David W
David WSouth East Queensland, QLD

A solid outcome

published

The sales manager listened to my views on what I wanted to buy. He presented me with a range of options. The installation team delivered as contracted. The installation is performing as I expected.

Solargain
SolargainSolargain

Hi David. Thank you for taking the time to leave us this 5-star review, we're happy to hear your system is working well for you. If you need further assistance you can always contact us on 1300 73 93 55. Kind regards, Solargain.

Lynette
LynettePerth
  • 6 reviews
  • Verified

Excellent experience from commencement to installation!

published

The experience I have had from Salargain has been 10 out of 10. Jordan Heath from their sales team was prompt, informative and communicated the product in a concise and informative way, in particular in a way I could understand!
Alex from the customer service team kept me informed of all requirement through the process up until the installation today.
On installation day I received a text advising of how many minutes the team were from arriving which was particularly helpful given my busy schedule. The team arrived exactly on time headed up by Chris Lange. Chris's execution of the install went beyond all expectations. His experience, information and exemplary customer service skills was amazing.
Thank you Solargain

Solargain
SolargainSolargain
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Craig S.
Craig S.Perth, WA
  • Verified

Great service!

published

From the initial quote through to the final steps of installation, the Solargain team provided great service via responsive communication. The installation team ensured we understood the system before they left.

Solargain
SolargainSolargain

Fantastic service

published

After much searching I finally selected Solargain to instal my solar electricity system and also took advantage of their iStore hot water service deal. From start to finish I found the sales staff, support and installers to be of the highest calibre. All my questions were answered and the installation and handover went smoothly. I highly recommend using Solargain to anyone who requires this type of product.

Solargain
SolargainSolargain
Josh4571
Josh4571Sydney, NSW
  • 5 reviews
  • 19 likes

Excellent service and product

published

I had an 8.2 kW system installed in October 2019 by Solargain, with a fronius inverter. Everything from dealing with sales to installation and then today to speak with their service department has been easy, and a pleasure. If you’re considering solar then I can’t recommend these guys enough.

Solargain
SolargainSolargain

Hi Josh. Thank you so much for the five-star rating, we're always happy to hear when a customer has had a great experience with our teams. If you ever need further assistance you can always call us on 1300 73 93 55. Kind regards, Solargain.

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