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Solargain
4.4 from 578 reviews · View Statistics
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Reviews

  • Value for Money
    4.8 (179)
  • Product Quality
    4.8 (170)
  • Return Claim MadeYes (3) · No (176)
  • Customer Service
    4.8 (187)
  • Warranty Claim MadeYes (10) · No (172)
  • Purchase Price$5,988.17
  • Timeliness
    4.8 (72)
  • Job Satisfaction
    4.8 (66)
  • Rates and Fees
    4.8 (52)
  • Installation
    4.9 (176)
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Megzzy
MegzzyGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Good service professional and Great panals

published

I got 6 kw system and it’s Working great and producing lots of solar power. The company and installers were very professional. Everything ran smoothly they put all the required forms in the process was seemless With competitive prices
Thanks again highly recommend company

Solargain
SolargainSolargain

Hi Megzzy. We really appreciate you taking the time to leave us this 5-star rating. We always love to hear from our satisfied customers. If you ever need assistance, you can reach us on 1300 73 93 55. Kind regards, Solargain.

Mark A.
Mark A.Perth, WA

Great Service and Installation

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From first contacting Solargain the service was great. Emails and calls were promptly answered by the sales team. The correspondence was very professional and thorough. The installation team were very friendly and completed the work neatly and they left nothing behind. The installation was partly completed due to rain, but the team was back earlier than planned to finish up and commission the system. We installed a power monitor with the Fronius inverter which has allowed us to monitor the system online or via an app. Has been interesting to watch what devices use power and how much. Would have no issues recommending Solargain and I have already shown the system to a few friends along with a recommendation to give Solargain a call.

Solargain
SolargainSolargain

Hi Mark. Thank you so much for the glowing review, and already referring us to some of your friends. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

Phil M.
Phil M.Perth, WA
  • 2 reviews
  • Verified

Great sales service and professional installation team. Early days but so far very happy with the result.

published

Very easy process. Solargain organised everything. Quality product and professional installation. Thorough pre-install inspection to investigate any possible issues. The team arrived on the day exactly on time and did a great job. After sales service has also been very good with monitoring software assistance. Thanks Solargain.

Solargain
SolargainSolargain

Hi Phil. You're very welcome, we always love to hear from our satisfied customers so thank you very much for taking the time to leave us this glowing review. If you ever need assistance you can contact us on 1300 73 93 55. Kind regards, Solargain.

Excellent service, first-rate result

published
Solargain
SolargainSolargain

Hi Michael, thank you very much for sharing your experience. It's reviews like yours that make us proud of what we do. Please do not hesitate to reach out to us on 1300 73 93 55, should you have any questions about your system.

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Long standing company for a reason

published

We used Solargain in 2012 and again in 2020 to upgrade and expand from 3kW to 8kW. Great company with polite sales and service staff. Reasonable price and a high quality product.

Solargain
SolargainSolargain
Tom R
Tom R
  • 2 reviews

Great installers for solar panels/inverter

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We organised our solar install through Pure Electric, with Solargain being their chosen installers. We were very impressed by the Solargain install team led by Yousseff. They were prompt, courteous and hardworking installing all 20 panels and inverter in just one day. Highly recommend!

Solargain
SolargainSolargain
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xxx
xxxGreater Melbourne (Inner), VIC

Solar has worked for me.

published

The panel installation process was completed efficiently and with understanding of what needed to be done, the work was completed on time, tested and then they cleaned up after themselves.

Solargain
SolargainSolargain

Hi. Thank you very much for taking the time to leave us this kind review. If you ever need further assistance, you can always contact us on 1300 73 93 55. Kind regards, Solargain.

Tynedale
TynedalePerth, WA
  • Verified

Excellent service, would recommend them.

published
Solargain
SolargainSolargain
Nigel
NigelPerth, WA

All went well

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The process went well despite the installation in the middle of the Covid 19 shutdown. It can be complex when dealing with the council as our club has a lease on a council owned building.

Solargain
SolargainSolargain

Hi Nigel. Thank you very much for taking the time to leave us this 5-star review. If you ever need further assistance you can always contact us on 1300 73 93 55. Kind regards, Solargain.

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David W
David WSouth East Queensland, QLD

A solid outcome

published

The sales manager listened to my views on what I wanted to buy. He presented me with a range of options. The installation team delivered as contracted. The installation is performing as I expected.

Solargain
SolargainSolargain

Hi David. Thank you for taking the time to leave us this 5-star review, we're happy to hear your system is working well for you. If you need further assistance you can always contact us on 1300 73 93 55. Kind regards, Solargain.

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Lynette
LynettePerth
  • 6 reviews
  • Verified

Excellent experience from commencement to installation!

published

The experience I have had from Salargain has been 10 out of 10. Jordan Heath from their sales team was prompt, informative and communicated the product in a concise and informative way, in particular in a way I could understand!
Alex from the customer service team kept me informed of all requirement through the process up until the installation today.
On installation day I received a text advising of how many minutes the team were from arriving which was particularly helpful given my busy schedule. The team arrived exactly on time headed up by Chris Lange. Chris's execution of the install went beyond all expectations. His experience, information and exemplary customer service skills was amazing.
Thank you Solargain

Solargain
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Craig S.
Craig S.Perth, WA
  • Verified

Great service!

published

From the initial quote through to the final steps of installation, the Solargain team provided great service via responsive communication. The installation team ensured we understood the system before they left.

Solargain
SolargainSolargain
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Fantastic service

published

After much searching I finally selected Solargain to instal my solar electricity system and also took advantage of their iStore hot water service deal. From start to finish I found the sales staff, support and installers to be of the highest calibre. All my questions were answered and the installation and handover went smoothly. I highly recommend using Solargain to anyone who requires this type of product.

Solargain
SolargainSolargain
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Josh4571
Josh4571Sydney, NSW
  • 5 reviews
  • 19 likes

Excellent service and product

published

I had an 8.2 kW system installed in October 2019 by Solargain, with a fronius inverter. Everything from dealing with sales to installation and then today to speak with their service department has been easy, and a pleasure. If you’re considering solar then I can’t recommend these guys enough.

Solargain
SolargainSolargain

Hi Josh. Thank you so much for the five-star rating, we're always happy to hear when a customer has had a great experience with our teams. If you ever need further assistance you can always call us on 1300 73 93 55. Kind regards, Solargain.

Lancaster
LancasterSouth West, WA

Great

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The salesman was knowledgeable and gave us all the information we needed to make a decision on which heat pump to choose. Both the plumber and electrician were very polite and punctual and kept us informed as to what they were doing ( turning off power and water ) when they were doing it. Great service. Really happy with the product. We would not hesitate to recommend them to anyone.

Solargain
SolargainSolargain
Leigh
LeighPeel, WA

Don't use anyone else.

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My Experience was to replace my solar panels (not installed by Solargain) ruined by lightning. From the first phone call to the handover of a new system I can't fault Solargain. They made it so easy and stress free. Can't reccomend them enough. A special thanks to Evo.

Solargain
SolargainSolargain

Hi Leigh, thank you very much for taking the time to leave us this kind review. We'll be sure to pass on your words to Evo, if you ever need any further assistance, please don't hesitate to call us on 1300 73 93 55. Kind regards, Solargain.

Dimitrios
DimitriosGreater Melbourne (Metropolitan), VIC

The best thing I have done. Thank you Solargain.

published

The panel and battery installation was flawless. Just said yes and all was done to perfection. I had no problems with this company or issues at all. If don't want any worries pick Solargain.

Solargain
SolargainSolargain

Hi Dimitrios. Always glad to hear that our clients are satisfied and worry-free. If you ever need help, please feel free to contact us on 1300 73 93 55. Kind regards, Solargain.

Dave
DavePerth, WA

Problem with existing system

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I spoke with Evo she listened to the unique problem I had with my existing system and gave me options without being pushy . The problem was solved with minimum fuss and minimum cost . Highly recommended.

Solargain
SolargainSolargain

Hi Dave. Great to hear Evo was able to help you resolve the issues you were having. We'll be sure to pass on your kind words. If you ever need further assistance, please don't hesitate to contact us on 1300 73 93 55. Kind regards, Solargain.

David A
David APerth, WA

Very happy with all aspects of the process

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Did sufficient research before deciding on Solargain for my solar system and they did a very good job with the install. Professional and on time and happy to answer any questions i had in respect of any element of the installation process. I am very happy i choose them and would recommend them to others.

Solargain
SolargainSolargain
Lee
LeeBrisbane
  • 3 reviews
  • 4 likes

Very impressed

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Very impressed with this company especially their after sales support and service, they are very professional and reliable, I cannot be happier with our dealings with them, I highly recommend them.

Solargain
SolargainSolargain

Hi Lee. We're very happy to hear you have had such a good experience with us. If you ever need further assistance, please don't hesitate to contact us on 1300 73 93 55. Kind regards, Solargain.

Bretto
BrettoBurpengary
  • 2 reviews
  • 3 likes

Istore 270L love it!!!

published

Solargain were amazing when it came to installing our new Istore 270L hot water system. The team were so helpful when it came to choosing the right system for our needs, and the price was very competitive. Very happy and I highly recommend BOTH Solargain and the Istore 270L Heatpump Hotwater System.

Solargain
SolargainSolargain
Daz
DazGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Great solar Company , very profesional .

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Solargain
SolargainSolargain

Hi Daz, always happy to hear from a pleased customer! It's great to hear that you had a good experience with us, if you ever need further assistance, please don't hesitate to contact us on 1300 73 93 55. Kind regards, Solargain.

wilsonl6
wilsonl6South East Queensland, QLD

Great new Solar Hot Water System

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We had our new system installed approx. 2 weeks ago. From the time I rang Solargain and spoke to Matt, to the day of installation, were very impressed by the whole exercise. The installers did a tremendous job and I was quite surprised how they cleaned up after finishing the job. I would greatly recommend Solargain if you are thinking of updating your Solar Hot WaterSystem.

Solargain
SolargainSolargain
Don S.
Don S.South East Queensland, QLD

Service

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Having just had the system installed I can only comment on the service at this time. I can only have the highest complements for Peter S (sales) and Josh M (installer) as they were great to deal with given mine was a new build and we had to change schedules a couple of times. This was no hassle for the people at SolarGain. Will review after we have had the system operating for 6 months.

I chose SolarGain because they had good reviews, were local if something went wrong and were not hard sell as some of the other companies I approached. SolarGain are not the cheapest but you get what you pay for which is excellence.

Don S.

Solargain
SolargainSolargain
Don S.
Don S.

Hi
Only stating my experience so far. I have never appreciated hard sell and I would never go with an organisation that does this.
Cheers
Don S

Mark T
Mark TPerth, WA

Excellent service, new unit is great!

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After our old system was dameged by fire, we had no hesitation in getting Solargain back as they had installed the original system. After an initial delay because they were so busy (which is a good thing), the whole process went smoothly and the installation guys were great. The new panels are far more efficient and the Fronius inverter provides us with tons of information to save more on bills. Thanks guys, highly recommend.

Solargain
SolargainSolargain
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